#What's "unusual inactivity"

1 messages · Page 1 of 1 (latest)

novel spireBOT
#
AI-generated Answer for iebrgh

I'm sorry, but the provided content does not contain information about "unusual inactivity". Could you please provide more details or ask a different question?

References

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Heading ID: N/A
Heading Value: What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? When using the free tier, you might encounter a message like this if the abuse system has detected any unusual activity. Unu... * Updated 3 months ago
Heading Slug: what-does-unusual-activity-detected-free-tier-usage-disabled-if-you-are-using-proxy-vpn-you-might-need-to-purchase-a-paid-plan-to-not-trigger-our-abuse-detectors-mean-when-using-the-free-tier-you-might-encounter-a-message-like-this-if-the-abuse-system-has-detected-any-unusual-activity-unu-updated-3-months-ago

Title: What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/19038821127569-What-does-Unusual-activity-detected-Free-Tier-usage-disabled-If-you-are-using-proxy-VPN-you-might-need-to-purchase-a-paid-plan-to-not-trigger-our-abuse-detectors-mean

brisk pebble
#

My account is disabled due to unusual inactivity

novel spireBOT
#
AI-generated Answer for iebrgh

Based on the information provided, it seems you encountered the message "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors."

Here are a few key points about this issue:

When using the free tier, the abuse system may flag your account for unusual activity if it detects more than one free account on the same IP address. This could happen if:

  • You are using a VPN and share the same IP as someone else with an account
  • Someone in your household, school, or office also created a free account
  • You are using a mobile network where devices get temporary IPs from a pool

The system flags this as potential abuse to avoid people creating multiple free accounts.

There are two ways to avoid this:

  1. Buy a subscription: Paid subscriptions are immune to this error since it only triggers on free tiers. The starter tier is $1 for the first month.

  2. Use a unique IP: Connect from an IP address that has not been flagged by the abuse system.

Unfortunately, once your account is flagged, there is nothing that can be done except purchasing a paid plan or using a different IP address. The limitation is imposed to prevent abuse of the free tier.

References

Title: What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/19038821127569-What-does-Unusual-activity-detected-Free-Tier-usage-disabled-If-you-are-using-proxy-VPN-you-might-need-to-purchase-a-paid-plan-to-not-trigger-our-abuse-detectors-mean

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Heading ID: N/A
Heading Value: Account
Heading Slug: account

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Suspending or terminating your access to ElevenLabs services
Heading Slug: suspending-or-terminating-your-access-to-eleven-labs-services

Title: Why am I not receiving a verification email? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13513896961425-Why-am-I-not-receiving-a-verification-email

Title: Why can't I find my content in my account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23164177759505-Why-can-t-I-find-my-content-in-my-account

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Modifications and interruptions
Heading Slug: modifications-and-interruptions

Title: Accounts – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Accounts
Heading ID: N/A
Heading Value: Accounts
Heading Slug: accounts

Title: Overview - ElevenLabs
Path: https://elevenlabs.io/docs/troubleshooting

Title: Do you restrict access to the service and platform for any specific countries? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/22497891312401-Do-you-restrict-access-to-the-service-and-platform-for-any-specific-countries

brisk pebble
#

Can I reactivate my account?

novel spireBOT
#
AI-generated Answer for iebrgh

Unfortunately, the provided information does not explicitly mention whether it is possible to reactivate a deleted account or not. Based on the section "How can I delete my account?", it states that "Deleting your account is permanent and you will not be able to use the same email address again."

This suggests that once an account is deleted, it cannot be reactivated, and the same email cannot be used to create a new account. However, the information does not definitively confirm or deny the possibility of reactivating a deleted account.

If you have additional details about your specific situation, such as whether your account was accidentally deleted or if you intentionally deleted it previously, please provide more context. That may help me better understand your query and provide a more accurate response based on the available information.

References

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Heading ID: N/A
Heading Value: How can I delete my account? Log in to your account at https://elevenlabs.io Click on 'My Account' in the bottom left corner and then click ‘Profile + AP... * Updated 9 hours ago
Heading Slug: how-can-i-delete-my-account-log-in-to-your-account-at-https-elevenlabs-io-click-on-my-account-in-the-bottom-left-corner-and-then-click-profile-ap-updated-9-hours-ago

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: Do you offer multi-account management or SSO?
Heading Slug: do-you-offer-multi-account-management-or-sso

Title: Why can't I find my content in my account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23164177759505-Why-can-t-I-find-my-content-in-my-account

Title: Can I change my account from Google Sign-in to email and password? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23163765140497-Can-I-change-my-account-from-Google-Sign-in-to-email-and-password

Title: Why am I not receiving a verification email? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13513896961425-Why-am-I-not-receiving-a-verification-email

Title: Website – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/categories/23811303223569-Website

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: How do I know how many characters I have remaining?
Heading Slug: how-do-i-know-how-many-characters-i-have-remaining

Title: How can I delete my account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313906314641-How-can-I-delete-my-account

Title: Can users have more than one account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313385168273-Can-users-have-more-than-one-account

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Heading ID: N/A
Heading Value: How can I view, cancel or upgrade my plan and subscription? To change or cancel your subscription: Log in to your account at https://elevenlabs.io Click on "My Account" in the bottom l... * Updated 9 hours ago
Heading Slug: how-can-i-view-cancel-or-upgrade-my-plan-and-subscription-to-change-or-cancel-your-subscription-log-in-to-your-account-at-https-elevenlabs-io-click-on-my-account-in-the-bottom-l-updated-9-hours-ago

brisk pebble
#

Can i use more than 1 account?

novel spireBOT
#
AI-generated Answer for iebrgh

Yes, according to the information provided, users can have multiple paid accounts with ElevenLabs, but there are a few important things to keep in mind:

  • Each paid account must be associated with a different email address.
  • Any discounts offered by ElevenLabs will only apply to one of those paid accounts.

However, ElevenLabs only allows one free account per user and IP address. If you create multiple paid accounts and then switch to the free plan, those additional accounts will be flagged.

So in summary, you can have more than one paid account, but each must use a unique email. And you can only have a single free account.

References

Title: Can users have more than one account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313385168273-Can-users-have-more-than-one-account

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: Do you offer multi-account management or SSO?
Heading Slug: do-you-offer-multi-account-management-or-sso

Title: How many Professional Voice Clones (PVCs) can I have? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/18448048908305-How-many-Professional-Voice-Clones-PVCs-can-I-have

Title: Can I change my account from Google Sign-in to email and password? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23163765140497-Can-I-change-my-account-from-Google-Sign-in-to-email-and-password

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Using ElevenLabs services
Heading Slug: using-eleven-labs-services

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: Do you have a pay as you go option?
Heading Slug: do-you-have-a-pay-as-you-go-option

Title: Voice Cloning – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/23821115950481-Voice-Cloning
Heading ID: N/A
Heading Value: How many Professional Voice Clones (PVCs) can I have? Currently, we only allow one professional voice clone per account. Additionally, we only permit the cloning of your own voice... * Updated 8 months ago
Heading Slug: how-many-professional-voice-clones-pvcs-can-i-have-currently-we-only-allow-one-professional-voice-clone-per-account-additionally-we-only-permit-the-cloning-of-your-own-voice-updated-8-months-ago

Title: What happens when I run out of characters? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/14668178389265-What-happens-when-I-run-out-of-characters

brisk pebble
#

Can you use mobile network to use elevenlabs? It says you'll be flagged

novel spireBOT
#
AI-generated Answer for iebrgh

Based on the provided information, there is no explicit mention about using mobile networks or being flagged for using ElevenLabs services on a mobile network. However, the section titled "Do you restrict access to the service and platform for any specific countries?" states:

We are required to restrict access from the following countries:

  • Belarus
  • Cuba
  • Iran
  • North Korea
  • Russia
  • Syria
  • The Crimea, Donetsk, and Luhansk regions of Ukraine

If you are connecting from one of these sanctioned countries, your access to our service will be blocked. If you believe you have been incorrectly blocked, you can contact us via https://help.elevenlabs.io/hc/en-us/requests/new.

So while there is no specific mention of mobile networks, if you are trying to access ElevenLabs from one of the listed restricted countries or regions, your access may be blocked regardless of whether you are on a mobile network or not. If you are not connecting from those areas, the provided information does not indicate any restrictions on using mobile networks.

References

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Using ElevenLabs services
Heading Slug: using-eleven-labs-services

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Text Messaging
Heading Slug: text-messaging

Title: Do you restrict access to the service and platform for any specific countries? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/22497891312401-Do-you-restrict-access-to-the-service-and-platform-for-any-specific-countries

Title: Legal and Safety – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14163402172433-Legal-and-Safety

Title: Does ElevenLabs have an offical app? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/19833992491793-Does-ElevenLabs-have-an-offical-app

Title: How to send an AI message through a phone call using Twilio and ElevenLabs in Node.js - ElevenLabs
Path: https://elevenlabs.io/docs/api-reference/integrating-with-twilio

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms

Title: Privacy Policy | ElevenLabs
Path: https://elevenlabs.io/privacy

Title: Do you offer discounted or free plans? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13315218812177-Do-you-offer-discounted-or-free-plans

Title: How do I add two-factor authentication (2FA) to my account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/21636341747985-How-do-I-add-two-factor-authentication-2FA-to-my-account

brisk pebble
#

Can i use my account on multiple devices?

novel spireBOT
#
AI-generated Answer for iebrgh

Yes, you can use your ElevenLabs account on multiple devices. The knowledge base does not explicitly mention any restrictions on the number of devices you can use with your account. As long as you keep your account password confidential and do not share your account access with others, you should be able to log in and use the services from different devices.

References

Title: Can users have more than one account? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13313385168273-Can-users-have-more-than-one-account

Title: Account – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/14162661523985-Account
Heading ID: N/A
Heading Value: Account
Heading Slug: account

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: Do you offer multi-account management or SSO?
Heading Slug: do-you-offer-multi-account-management-or-sso

Title: Terms of Service | ElevenLabs
Path: https://elevenlabs.io/terms
Heading ID: N/A
Heading Value: Using ElevenLabs services
Heading Slug: using-eleven-labs-services

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: Do you have a pay as you go option?
Heading Slug: do-you-have-a-pay-as-you-go-option

Title: Who has access to my voices? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/20828410638097-Who-has-access-to-my-voices

Title: Text-to-speech – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/sections/23795023293073-Text-to-speech
Heading ID: N/A
Heading Value: Can I use the same cloned/designed voice across languages? Any voice can speak any of the supported languages. The way the current model works is that you don't select a specific langu... * Updated 8 months ago
Heading Slug: can-i-use-the-same-cloned-designed-voice-across-languages-any-voice-can-speak-any-of-the-supported-languages-the-way-the-current-model-works-is-that-you-dont-select-a-specific-langu-updated-8-months-ago

Title: Can I change my account from Google Sign-in to email and password? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/23163765140497-Can-I-change-my-account-from-Google-Sign-in-to-email-and-password

Title: Pricing | ElevenLabs
Path: https://elevenlabs.io/pricing
Heading ID: N/A
Heading Value: How do I know how many characters I have remaining?
Heading Slug: how-do-i-know-how-many-characters-i-have-remaining

Title: Do you offer discounted or free plans? – ElevenLabs
Path: https://help.elevenlabs.io/hc/en-us/articles/13315218812177-Do-you-offer-discounted-or-free-plans

brisk pebble
# novel spire

But some of them has completely different IP address, can this flag my account?