can’t remove professional voice cloning

[hushed gulch]

Please, let me know what to do to remove a professional voice clone that I don’t want to use. The remove button is not visible. And I’ve been trying to delete or remove this for a week now.

[hazy haven]

You first need to verify your voice before you can remove it. As stated during the creation process, once you advance to the verification step, you will need to finish it before you can make any changes.

[dense basin]

How do I edit the professional voice to make it better?

It currently sounds the same as the instant voice clone.

[hazy haven]

There is no way to edit the professional voice clone after it's been cloned. The only way to improve it is to find better samples and perhaps provide more and longer samples. The number of samples is irrelevant it's the total runtime of the samples that's the important part. However, if you already followed the guide fully, there might not be much you can do. And keep in mind that instant voice cloning with the multilingual V2 model is very accurate already so for some voices the Improvement will be less than for other voices.

[hushed gulch]

Ok, but its not my voice, and the cloned person is not in the project anymore, i just want to remove and start a new one.

[hazy haven]

I see. Yes, you are not allowed to clone other peoples voices using Professional Voice Cloning as stated during the PVC setup.

[hushed gulch]

For sure, thanks! Its was my partner, and he's gonne. So, do you know if I can remove and try with my voice?

[hazy haven]

You will have to reach out to support and they can proably help you.

[hushed gulch]

Do you know where?

[hazy haven]

Yes here: https://help.elevenlabs.io/hc/en-us/requests/new