#Weird Email issue and server issue
16 messages · Page 1 of 1 (latest)
@young yoke
Hello 🙂
Sorry, I don't know anything about xbox. Maybe @runic island knows more?
Looks like EU and International accounts
I saved your message ```So my first time trying to rent.
Acc xbox server
My xbox account is very old. And had issues years ago when changing the passwords
Now i logged in on the APP on my xbox account. And after issues not being able to start it I went to website and on console.
It keeps not wanting to start. But then i noticed
On pc it uses the OLD email.
On website it uses my NEW email.
And on console it shows the OLD one but when i press Change they go to the NEW one!?
Its so weird
On website with the NEW email. It doesnt even say i own a server.
My xbox login i use works with both email when login in. But for some reason it picked other ones? Its so weird. I tested different browsers. Different phone.
And i dont know if not being able tonstart the server is because of this also.
Hopefully there is some kind of way to fix.```
But removed the videos as it contains personal information
Simply press switch account and it should switch you to the account you want. If that doesn't help you will have to contact support.
Yeah i try’d the switch. Still same thing
Where can i get the support? Thnx
Both have same issue on same mailadress
At this point. Idk if the transaction even got through? Feels like i have no acces to any settings and such
Try’d again today but no fix. Whzre do i find help?
Who do i contact or go further from here? @young yoke @runic island Sorry for bothering
You should open a ticket on the GPORTAL website
Wish we could help but we have no backend access as volunteers
@molten frigate, 🔧 Need backup? For server or billing issues, submit a ticket via GPORTAL Support or email [email protected].
🔗 Support: https://www.g-portal.com/en/support