Please help!

[junior zealot]

I am not able to log into my account for over a week. I tried a password reset and nothing. I created a new account and started a new server and i have not been able to log into that server as well. I sent an email message and got a response from Mr Maintaince saying We'll pick up your ticket soon. This was yesterday morning and i am still not able to log in to any account. Please help!

[subtle breach]

Hey 🙂 on which email adress did you send your email`?

thats yours right? i mean to which of our emails you send it

[junior zealot]

[email protected]

[subtle breach]

ok i checked with support, your email is there, its just currently a lot tickets in so it takes way longer then usuall. But to fasten things up, you need to attach some verification to your email, maybe you can add another reply to your first, like so they can identify its you. paying method or something

so when they work on it they already have all information and dont need to ask you again

[junior zealot]

Ok thank you

[subtle breach]

i deleted your email out of here, cause of private data 🙂

[junior zealot]

Thank you

[junior zealot]

I sent the information 2 days ago and still i am not able to access my accounts. I know your busy but please i would like to access my accounts. Thank you!

[subtle breach]

chatting with support now, they will answer you in a second 🙂

Support said they need a transaction number from you cause the screen you send is not enough sorry. Support will write you everything down as answer in the ticket shortly

[junior zealot]

ok i sent several transactions from my bank account.

[junior zealot]

Finally in my account but cant log into my Soulmask server 144.126.153.76:28900 as it says i am missing mod 3348014592 and the mod no longer exists. How do i remove it i can not see my installed mods anymore.

[safe brook]

<@&1402564728911433748> ⏫