The isle server | GPORTAL Community | Page 1

ember jewel Apr 5, 2026, 10:48 PM

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i recently just bought a server but it wont let me log in. it just keeps saying data acquistion failed

hollow kraken Apr 5, 2026, 10:49 PM

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ember jewel i recently just bought a server but it wont let me log in. it just keeps saying ...

Morning 🙂
Best thing is to contact support.

ember jewel Apr 5, 2026, 10:49 PM

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it sent me here

tepid rainBOT Apr 5, 2026, 10:49 PM

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@ember jewel, 🔧 Need backup? For server or billing issues, submit a ticket via GPORTAL Support or email [email protected].

🔗 Support: https://www.g-portal.com/en/support

Support

Get help with your GPORTAL services. Create support tickets, track your issues, and find answers to your questions.

hollow kraken Apr 5, 2026, 10:50 PM

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And I have to send you to support. We don't have backend access from here. Sorry.

ember jewel Apr 5, 2026, 10:50 PM

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ok thank you

white musk Apr 6, 2026, 12:05 AM

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Just wanted to bump that I'm also having this same issue after purchasing a Isle server today. Support factory reset the server and just had me set name and server password and the same issue continues. Their last reply was basically that "data acquisition failed" is a known issue that the fix is just spamming connect but after 10 minutes of that still getting nothing and now I'm just waiting to hear back from support again

#The isle server