Tried in a few browsers now, hard refreshed multiple times and still get this issue
#Anyone else having issues with ticket system?
crude fractal
civic compass
Have you been trying a private tab or deleting all history and cookies, yet?
If it still doesn't work, there's also an email address you can use to get help.
Remember to add your gportal id and region there to help get you sorted. 🙂
crude fractal
https://www.g-portal.com/de/support
[email protected]
Thank you, ill give that a try
civic compass
Hello @crude fractal
How's it going?
Have you been in contact with support? What's the latest?
crude fractal
Hello <@125749340755984384>
How's it going?
Have you been in contact with suppo...
Hello, i did send a email yesterday, but havent heard anything back as of yet to do with either of my problems
civic compass
Hello, i did send a email yesterday, but havent heard anything back as of yet to...
Ok, and the website support page isn't working again magically right now?
What is it in the first place that you needed help with?
crude fractal
Ok, and the website support page isn't working again magically right now?
What ...
No its still not working did show pxcoyy, when he was trying to help me with the deadside problem. think you replied to that thread too https://discord.com/channels/1065348777545842718/1479843141799379034
civic compass
Oh, ok. Didn't think this has been a double one. Alright!
And pycoyy hasn't been able to help, I guess?
crude fractal
no, we went through a lot of different things, gave him access to the control panel and we werent able to figure it out
civic compass
Ok. I've heard about email support taking longer, though.
How long is it since you sent the email?
crude fractal
Ok. I've heard about email support taking longer, though.
How long is it since y...
about 15:22 UK Time yesterday i emailed them
civic compass
Alright, hopefully you'll get an answer today.
crude fractal
Yes hopefully, we will see
civic compass
Hey there - any progress yet? @crude fractal
crude fractal
Hey there - any progress yet? <@125749340755984384>
Nothing at all, at this point I have given up and cancelled the renewal
civic compass
Oh, ok. Would you like me to pursue it?
crude fractal
Thabks but there is probably no point, ill let it expire tomorrow and tell the players that it won't be coming back as couldn't get it working.