my server is loading and it dont stop PLS HELP ME

[cursive dragon]

Which game is it about 🙂 ?

[ancient bay]

minecraft

i want to switch modpacks but now its stuck on this screen

[cursive dragon]

Okay, thanks for the information.
Have you already tried it in a different browser or in private/incognito mode?

[ancient bay]

jep

every 5 mins in loading it says error loading server

is there a way you can reset the server

[cursive dragon]

Of course that is possible, but please create a ticket via the website, as we do not have access to customer data or your server from here due to data protection reasons. Thank you. 🙂

https://g-portal.com/en/support

[ancient bay]

yea one problem

it doesnt even the server

thats why im here

[ancient bay]

and i get this error @cursive dragon

[cursive dragon]

Please open a support ticket.

[rustic drift]

having the same issue on my palworld server too