Getting Paid? | GPORTAL Community | Page 1

desert crescent Dec 29, 2025, 2:48 AM

#

Tbh i dont know what to do for the title, the outage is affecting my server, will i get bonus time or credits for the delay, it is your guys that i a purchasing from and servers go down. please let me know, what is your guys recredited policy?

#

please jester i don't know who to ping this to

#

<@&1339549702110056508>

zinc grove Dec 29, 2025, 7:13 AM

#

Morning @desert crescent
Usually - if the problem hasn't been caused by the user but is a server issue - gportal grants compensations days. But I wouldn't know because we don't have backend access.
Please contact support about that, ok?

violet brambleBOT Dec 29, 2025, 7:13 AM

#

Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

desert crescent Dec 29, 2025, 1:12 PM

#

zinc grove Morning <@842250252585402400> Usually - if the problem hasn't been caused by th...

Kk

zinc grove Dec 29, 2025, 1:28 PM

#

Closed, because this is handled by support now.

#Getting Paid?