#Rust server
58 messages · Page 1 of 1 (latest)
<@&1339549702110056508>
Have you updated it?
Sign into the account. Go to your server and check if there is a big orange button.
I think I have
And it’s not just me, even when my friends tried to join they can’t
@agile pivot
Gotta press the server
Doesnt look like it has an update. Scroll all the way down and make sure to verify the server files. When that is done go to the settings and look for the custom boot commands and make sure to add yourself there as the server owner. OwnerID "YourGamertag"
How to verify the files
And I am a owner I think I did that last bite
Night
Scroll down press the verify files
Doing it now
Still dont work
Verifying files will not go that fast. The server needs to reboot.
Can you try to change the name
Yeah
I’ve changed the name and I’m still getting the same result
When did you purchase the server?
Can you make a manual backup of your settings? (Write them down somewhere)
I don’t need to write them down. I haven’t really finished tweaking them anyway.
In that case. Please delete the server.
Press the red recycle icon
When that is done we can add a new server for free
Done
Now you should have the option to add a new server
It still dont work
@agile pivot
Then you will have to contact support
Ok
Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].
Would I still be able to get a refund or is it past the eligible time?
@agile pivot
From what I understand the server should not be older than 72 hours
So I could still get one
Like I said. You will have to contact support.
I can't speak for support
Yeah, I’ve already got a refund. The money is in my bank account.
Thank you for trying to help tho
Good to hear. Sad to see you leave as a customer
If you ever come back use my reflink so you get an additional 10% discount on top of any other discounts we have going. https://www.g-portal.com/en?ref=syn
Yeah just don’t think it was for me
Ok thanks
👷 Hi, it seems that the issue of this post is now resolved. Due to we've added the ✅ Solved post tag.
can someone help figure how to connect to my rust server on pc