#joining problems on my server

1 messages · Page 1 of 1 (latest)

ebon heath
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me and my friends started a g portal mc server and if we try to join it we are stuck in the joining world loading screen

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i tried to put more ram into the server but it also did not help

sturdy drift
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<@&1339547788916035674>

zinc aspen
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whats in you console? can you send us your latest.log?

hushed forgeBOT
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Hello there

Please provide us the server logs.

You can find these logs under File management ---> Logs ---> lastet.log.

As this is community support, we do not have access to server and customer data.
We need the server logs to be able to exactly localize the problem.

ebon heath
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[19:12:44] [Worker-Main-5/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-3/INFO]: Preparing spawn area: 0%
Skipped some lines of output
[19:12:44] [Worker-Main-17/INFO]: Preparing spawn area: 66%

zinc aspen
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please send us the whole logs 🙂

ebon heath
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processRunning
Starting net.minecraft.server.Main
[19:12:40] [ServerMain/INFO]: Environment: authHost='https://authserver.mojang.com', accountsHost='https://api.mojang.com', sessionHost='https://sessionserver.mojang.com', servicesHost='https://api.minecraftservices.com', name='PROD'
[19:12:41] [ServerMain/INFO]: Loaded 7 recipes
[19:12:41] [ServerMain/INFO]: Loaded 1271 advancements
[19:12:42] [Server thread/INFO]: Starting minecraft server version 1.20.1
[19:12:42] [Server thread/INFO]: Loading properties
[19:12:42] [Server thread/INFO]: Default game type: SURVIVAL
[19:12:42] [Server thread/INFO]: Generating keypair
[19:12:42] [Server thread/INFO]: Starting Minecraft server on 167.86.77.121:27185
[19:12:42] [Server thread/INFO]: Using epoll channel type
[19:12:42] [Server thread/INFO]: Preparing level "world"
[19:12:42] [Server thread/INFO]: Preparing start region for dimension minecraft:overworld
[19:12:44] [Worker-Main-3/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-5/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-3/INFO]: Preparing spawn area: 0%
Skipped some lines of output
[19:12:44] [Worker-Main-17/INFO]: Preparing spawn area: 66%
[19:17:52] [User Authenticator #1/INFO]: UUID of player Fuhla is 08882660-2dfe-4ad0-a3d8-89a5c2151894
[19:17:52] [Server thread/INFO]: Fuhla[/84.115.231.18:4584] logged in with entity id 194 at (2.5, 65.0, 7.5)
[19:17:52] [Server thread/INFO]: Fuhla joined the game

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more than that is not there

zinc aspen
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like you see in here:
[19:12:44] [Worker-Main-17/INFO]: Preparing spawn area: 66%
Your Spawn isnt even loaded yet, you need to wait till its done. thats why you stuck in the loading screen

ebon heath
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we are waiting like 1 hour until its loading is it normal?

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to wait that long

zinc aspen
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no thats not normal. do you have a vanilla server or a server with mods or Plugins?

ebon heath
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i bought a modpack server with 8 gb of ram

zinc aspen
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what modpack is it?

ebon heath
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prominence 2

zinc aspen
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can you send me the latest.log file? i try to figure out the problem

hushed forgeBOT
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Hello there

Please provide us the server logs.

You can find these logs under File management ---> Logs ---> lastet.log.

As this is community support, we do not have access to server and customer data.
We need the server logs to be able to exactly localize the problem.

ebon heath
# ebon heath processRunning Starting net.minecraft.server.Main [19:12:40] [ServerMain/INFO]: ...

that was the latest [19:12:40] [ServerMain/INFO]: Environment: authHost='https://authserver.mojang.com', accountsHost='https://api.mojang.com', sessionHost='https://sessionserver.mojang.com', servicesHost='https://api.minecraftservices.com', name='PROD'
[19:12:41] [ServerMain/INFO]: Loaded 7 recipes
[19:12:41] [ServerMain/INFO]: Loaded 1271 advancements
[19:12:42] [Server thread/INFO]: Starting minecraft server version 1.20.1
[19:12:42] [Server thread/INFO]: Loading properties
[19:12:42] [Server thread/INFO]: Default game type: SURVIVAL
[19:12:42] [Server thread/INFO]: Generating keypair
[19:12:42] [Server thread/INFO]: Starting Minecraft server on 167.86.77.121:27185
[19:12:42] [Server thread/INFO]: Using epoll channel type
[19:12:42] [Server thread/INFO]: Preparing level "world"
[19:12:42] [Server thread/INFO]: Preparing start region for dimension minecraft:overworld
[19:12:44] [Worker-Main-3/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-5/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-3/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-25/INFO]: Preparing spawn area: 0%
[19:12:44] [Worker-Main-17/INFO]: Preparing spawn area: 66%
[19:12:45] [Server thread/INFO]: Time elapsed: 2228 ms
[19:12:45] [Server thread/INFO]: Done (2.811s)! For help, type "help"
[19:12:45] [Server thread/INFO]: Starting GS4 status listener
[19:12:45] [Server thread/INFO]: Thread Query Listener started
[19:12:45] [Server thread/INFO]: Starting remote control listener
[19:12:45] [Query Listener #1/INFO]: Query running on 167.86.77.121:27185
[19:12:45] [Server thread/INFO]: Thread RCON Listener started
[19:12:45] [Server thread/INFO]: RCON running on 167.86.77.121:27175
[19:17:52] [User Authenticator #1/INFO]: UUID of player Fuhla is 08882660-2dfe-4ad0-a3d8-89a5c2151894
[19:17:52] [Server thread/INFO]: Fuhla[/84.115.231.18:4584] logged in with entity id 194 at (2.5, 65.0, 7.5)
[19:17:52] [Server thread/INFO]: Fuhla joined the game

zinc aspen
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can you send me the file on DMs? i think its blocking you from sending it in here

ebon heath
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i did

zinc aspen
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how much RAM did you put on your client? also 8GB?
Is it the exact same Version of the Modpack and your Client?

ebon heath
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yes

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8 gb and all the versions are the newst

zinc aspen
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Okay, hmm, it doesn't look like there's a problem on the server side. I can tag <@&1339547788916035674> , and maybe some of them are smarter than me. Maybe they can help you. But you can always open a support ticket on the website. 🙂

ebon heath
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i tried the support just closed my ticket

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idk whyy

zinc aspen
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what was the Message they wrote?

ebon heath
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just nothing

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just closed

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idk

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why

zinc aspen
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can you maybe send me a screenshot of that?

sturdy drift
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closing thread due to user leaving discord!