#help
149 messages · Page 1 of 1 (latest)
<@&1371464662419378207>
@digital zephyr
<@&1339549702110056508>
@ivory oriole
Try giving yourself owner
Ownerid gamertag
If that doesn't work try deleting the server and adding it back
how do you give yourself owner
ownerid playername
in what section (sorry im new to this)
Go on G-portal go on your server and go to console
okay
Let me know if u find it
and type ownerid and then my user name
yes so for example
Ownerid Cyroz
okay sounds good and if that doesn’t work delete the server? and do a new one
Yes delete the server and add it back or you can first try to verify the game files
Go on your server go to Status you will see a verify files section.
okay thank you and i use my ingame rust user right
yes if ur name has spaces u can put ur name like this Owner id "rustname"
so ownerid Papa zenz (thats my user)
Ye try that
alr
this is what it said after i typed it in
is that correct?
<@&1339549702110056508>
yes try it
check if u can see ur server and it should say something like this
08/11/2025 09:41:45:LOG: [SERVER] Added [nzcve7130] to Group [Owner]
08/11/2025 09:41:45:LOG: Added [nzcve7130]:[nzcve7130] to [Owner]
@ivory oriole
yes have a look
the console on g portal doesn’t say that it says like failed to boot and stuff i’ll send you a photo of what the console says
okay try deleting it and adding it back
the server
did u verify the files?
try that first
also before deleting the server Try changing the server name and restarting
Change it to something super simple as rust is probably triggering it as profanity
right now it’s bigfish 2x
okay after u verified the files try and search the server again if that doesn't work try changing the name and add this to your custom boot commands
Ownerid ingamename
If that doesn't work u should delete the server and add it back
But I think the quickest way is to delete the server and add a new one to your Gamecloud.
okay wel i don’t know how to do like any of that hahah so i’ll finish verifying files and if it doesn’t work i’ll do the ownerid one
do i do the ownerid one in console again or somewhere else
okay just verified im checking if it’s up now
nope it’s not therr
<@&1339549702110056508>
okay
Try deleting ur server and a new one to your gamecloud
how do i do that
Go to server page find the server click trash icon
Then press add server and add a new server...
<@&1339549288262271040>
wait im so confused my server page i don’t see a trash can anywhere
That's wrong btw if you do
Ownerid Papa zenz
It will give owner to Papa
You must do
Ownerid "Papa zenz"
If there's a space in any parameter you need to put "" around it
oh okay
my bad
I did mention that
let me try that before deleting
yeah i know you did i misunderstood
no worries
Sorry man been up all night
haha all good i’ll try that on the console and if it doesn’t work i’ll do the deleting one
Are you on Xbox gportal app?
Idk then
The Xbox app is really bad to use 50% of all the rust console issues in this discord can be prevented by not using the Xbox app
Do you have a computer?
Or laptop
yeah i have a laptop or smth
U can also use your phones browser
What I would recommend is to delete your server and stop the subscription
If you bought it yesterday.... Or not long ago maybe ask gportal support if they can refund it.
Then go on your laptop try to sign in with your account preferably a Google account.
Purchase a new rust server for PS4 it is the exact same as the Xbox servers however your quality of life as a server owner will be soooooo much better
This means to change server settings and do any thing to your server you must go on to the gportal website
okay so if this ownerid thing doesn’t work i stop the subscription and use my laptop to purchase a ps4 version?
because all im using the server for is just to have pvp with friend i don’t care about making a actually server
The ownerid thing will not work.
Idk why they ask you to do that lol
oh alright
so what do i do right now?
should i delete it if so how do i delete it do i go into the part where you change setting or is it somewhere else
<@&1339549702110056508>
Whats the issue?
.
and im on xbox g portal app and got told to use a laptop so how do i delete my server and make a new one thats what i was told to do
damn
I've seen a lot of Xbox servers have this issue the last two days, so far I have not been able to solve it. I would recommend getting a refund from Microsoft and then renting a PlayStation server
If you open a chat with them he might have your refund today tomorrow
chat with microsoft?
Yes
how do i do that
i have the money to buy a server now so should i get a refund then just buy a ps4 server now?
and if it would be possible for you to show me the right way to buy the server so i don’t mess it up
It's a little tricky with Microsoft, I'd recommand going to https://support.xbox.com/en-US/virtualagent and to tell the AI "Talk to Human" then select I don't recognize a charge, the moment you are in a chat with the agent just tell them you want a refund for your Xbox subscription they will transfer you to the correct department. It's a little work around.
okay well if i just cancel the subscription so im not getting charged for 2 im fine w that idc abt 20$
okay so now i’m on a laptop. how do i but the serv now?
When it comes to buying the server visit this link https://www.g-portal.com/en?ref=syn so you get an additional 10% discount
okay so how do i buy it
Press the "Rent a server button"
like a ps5 one?
look for
Yep
alright
Set up works exactly the same as the Xbox one. When it comes to issues however we can always delete the PlayStation servers and add them back as community helpers. It works a little bit easier than Microsoft servers
okay so once i buy it i just set it up how i want then once i do that it should pop up in community?
and if it doesn’t we can try different solutions
If it doesnt we can try to assist for sure
Just make sure to set yourself as the owner before you boot the server up ☺️
wait how do i set myself as the owner lmao
okay
it says payment failed? even tho i’ve got the funds i’ve even tried on my phone and laptop
do i need to cancel a subscription first
<@&1339549702110056508>
There should be no need for that. 🤔
yeah it did it 2 times
3 times*
wait i don’t need to log into gportal on my xbox account right i can just use any email i have?
Any email will work
You should be able to link your email to your Xbox account in your gportal I think. Although their is no reason to
never mind just figured it out
i bought the ps4 server now what
do i just make myself owner then go from there
how do i cancel my subscription of the first one actually
for some reason i can see the server i had on g portal xbox and now i can’t see the one i just bought what is happening
<@&1339549702110056508>
and im not to sure why i can see the server i had all the problems on and can’t see the ps4 server i just bought
<@&1339549702110056508>
Your will have to open a ticket with gportal support and ask them about it
Can I dm u about something or do you have a ticket system
U can dm me
okay because idk if i cancel the ps5 server subscription i bought the xbox one works now
go to the main home page and click the credit card icon, then click on cancellation and find the server and cancel it
thanks
You are talking about the microsoft server right?