#help

149 messages · Page 1 of 1 (latest)

ivory oriole
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why doesn’t my rust server pop up in the community tab i’ve waited for hours and changed the name multiple times even wiped it and restarted it and i can’t ever find it plz help

ivory oriole
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<@&1371464662419378207>

ivory oriole
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@digital zephyr

humble epoch
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<@&1339549702110056508>

obtuse pivot
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@ivory oriole

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Try giving yourself owner

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Ownerid gamertag

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If that doesn't work try deleting the server and adding it back

ivory oriole
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how do you give yourself owner

obtuse pivot
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ownerid playername

ivory oriole
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in what section (sorry im new to this)

obtuse pivot
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Go on G-portal go on your server and go to console

ivory oriole
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okay

obtuse pivot
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Let me know if u find it

ivory oriole
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and type ownerid and then my user name

obtuse pivot
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yes so for example
Ownerid Cyroz

ivory oriole
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okay sounds good and if that doesn’t work delete the server? and do a new one

obtuse pivot
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Yes delete the server and add it back or you can first try to verify the game files
Go on your server go to Status you will see a verify files section.

ivory oriole
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okay thank you and i use my ingame rust user right

obtuse pivot
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yes if ur name has spaces u can put ur name like this Owner id "rustname"

ivory oriole
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so ownerid Papa zenz (thats my user)

obtuse pivot
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Ye try that

ivory oriole
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alr

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this is what it said after i typed it in

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is that correct?

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<@&1339549702110056508>

obtuse pivot
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yes try it

ivory oriole
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yeah thats how i did it

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how to know if it worked

obtuse pivot
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check if u can see ur server and it should say something like this
08/11/2025 09:41:45:LOG: [SERVER] Added [nzcve7130] to Group [Owner]
08/11/2025 09:41:45:LOG: Added [nzcve7130]:[nzcve7130] to [Owner]

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@ivory oriole

ivory oriole
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yeah

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wait

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so

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check if my server is on the community page

obtuse pivot
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yes have a look

ivory oriole
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the console on g portal doesn’t say that it says like failed to boot and stuff i’ll send you a photo of what the console says

obtuse pivot
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okay try deleting it and adding it back

ivory oriole
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the server

obtuse pivot
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did u verify the files?

ivory oriole
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no

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i can do that tho

obtuse pivot
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try that first

ivory oriole
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ok

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okay doing it now

obtuse pivot
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also before deleting the server Try changing the server name and restarting
Change it to something super simple as rust is probably triggering it as profanity

ivory oriole
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right now it’s bigfish 2x

obtuse pivot
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okay after u verified the files try and search the server again if that doesn't work try changing the name and add this to your custom boot commands
Ownerid ingamename
If that doesn't work u should delete the server and add it back

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But I think the quickest way is to delete the server and add a new one to your Gamecloud.

ivory oriole
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okay wel i don’t know how to do like any of that hahah so i’ll finish verifying files and if it doesn’t work i’ll do the ownerid one

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do i do the ownerid one in console again or somewhere else

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okay just verified im checking if it’s up now

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nope it’s not therr

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<@&1339549702110056508>

obtuse pivot
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okay
Try deleting ur server and a new one to your gamecloud

ivory oriole
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how do i do that

coral falcon
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Then press add server and add a new server...

shy pecan
ivory oriole
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wait im so confused my server page i don’t see a trash can anywhere

coral falcon
# ivory oriole

That's wrong btw if you do
Ownerid Papa zenz
It will give owner to Papa
You must do
Ownerid "Papa zenz"
If there's a space in any parameter you need to put "" around it

ivory oriole
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oh okay

obtuse pivot
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my bad
I did mention that

ivory oriole
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let me try that before deleting

ivory oriole
obtuse pivot
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no worries
Sorry man been up all night

ivory oriole
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haha all good i’ll try that on the console and if it doesn’t work i’ll do the deleting one

coral falcon
ivory oriole
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yes

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im on xbox gportal app

coral falcon
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Do you have a computer?

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Or laptop

ivory oriole
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yeah i have a laptop or smth

obtuse pivot
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U can also use your phones browser

coral falcon
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What I would recommend is to delete your server and stop the subscription
If you bought it yesterday.... Or not long ago maybe ask gportal support if they can refund it.

Then go on your laptop try to sign in with your account preferably a Google account.

Purchase a new rust server for PS4 it is the exact same as the Xbox servers however your quality of life as a server owner will be soooooo much better

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This means to change server settings and do any thing to your server you must go on to the gportal website

ivory oriole
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okay so if this ownerid thing doesn’t work i stop the subscription and use my laptop to purchase a ps4 version?

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because all im using the server for is just to have pvp with friend i don’t care about making a actually server

coral falcon
ivory oriole
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oh alright

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so what do i do right now?

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should i delete it if so how do i delete it do i go into the part where you change setting or is it somewhere else

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<@&1339549702110056508>

digital zephyr
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Whats the issue?

ivory oriole
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and im on xbox g portal app and got told to use a laptop so how do i delete my server and make a new one thats what i was told to do

digital zephyr
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Ah alright

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Xbox servers can't be deleted

ivory oriole
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damn

digital zephyr
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I've seen a lot of Xbox servers have this issue the last two days, so far I have not been able to solve it. I would recommend getting a refund from Microsoft and then renting a PlayStation server

ivory oriole
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how long would a refund take

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and how do i do it

digital zephyr
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If you open a chat with them he might have your refund today tomorrow

ivory oriole
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chat with microsoft?

digital zephyr
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Yes

ivory oriole
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how do i do that

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i have the money to buy a server now so should i get a refund then just buy a ps4 server now?

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and if it would be possible for you to show me the right way to buy the server so i don’t mess it up

digital zephyr
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It's a little tricky with Microsoft, I'd recommand going to https://support.xbox.com/en-US/virtualagent and to tell the AI "Talk to Human" then select I don't recognize a charge, the moment you are in a chat with the agent just tell them you want a refund for your Xbox subscription they will transfer you to the correct department. It's a little work around.

ivory oriole
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okay well if i just cancel the subscription so im not getting charged for 2 im fine w that idc abt 20$

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okay so now i’m on a laptop. how do i but the serv now?

digital zephyr
ivory oriole
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okay so how do i buy it

digital zephyr
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Press the "Rent a server button"

ivory oriole
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like a ps5 one?

digital zephyr
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look for

ivory oriole
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okay found it

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then legit just buy that one?

digital zephyr
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Yep

ivory oriole
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alright

digital zephyr
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Set up works exactly the same as the Xbox one. When it comes to issues however we can always delete the PlayStation servers and add them back as community helpers. It works a little bit easier than Microsoft servers

ivory oriole
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okay so once i buy it i just set it up how i want then once i do that it should pop up in community?

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and if it doesn’t we can try different solutions

digital zephyr
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If it doesnt we can try to assist for sure

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Just make sure to set yourself as the owner before you boot the server up ☺️

ivory oriole
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wait how do i set myself as the owner lmao

digital zephyr
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OwnerID "Gamertag"

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Just put it in the custom boot commands

ivory oriole
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okay

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it says payment failed? even tho i’ve got the funds i’ve even tried on my phone and laptop

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do i need to cancel a subscription first

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<@&1339549702110056508>

digital zephyr
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There should be no need for that. 🤔

ivory oriole
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yeah it did it 2 times

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3 times*

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wait i don’t need to log into gportal on my xbox account right i can just use any email i have?

coral falcon
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You should be able to link your email to your Xbox account in your gportal I think. Although their is no reason to

ivory oriole
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never mind just figured it out

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i bought the ps4 server now what

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do i just make myself owner then go from there

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how do i cancel my subscription of the first one actually

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for some reason i can see the server i had on g portal xbox and now i can’t see the one i just bought what is happening

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<@&1339549702110056508>

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and im not to sure why i can see the server i had all the problems on and can’t see the ps4 server i just bought

ivory oriole
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<@&1339549702110056508>

coral falcon
calm wasp
obtuse pivot
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U can dm me

ivory oriole
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okay because idk if i cancel the ps5 server subscription i bought the xbox one works now

ivory oriole
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how do i cancel my subscription

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<@&1339549702110056508>

coral falcon
ivory oriole
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thanks

digital zephyr
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You are talking about the microsoft server right?