rust ce server having loading issues | GPORTAL Community | Page 1

gleaming sluice Jul 1, 2025, 6:59 PM

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Im having issues with my rust counsel server it saying failed to load when i try to load into it i think it's because i added in holloween events and holloween tunnels but its not showing up in my server settings does anyone know how to trouble shoot this?

gleaming sluice Jul 1, 2025, 8:27 PM

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gleaming sluice Jul 1, 2025, 8:29 PM

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gleaming sluice

@bitter mango i also have this video if it helps

bitter mango Jul 1, 2025, 8:31 PM

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gleaming sluice <@546530387627868171> i also have this video if it helps

Logs show its still trying to load the Halloween event

gleaming sluice Jul 1, 2025, 8:34 PM

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idk why i cant see it in the events section i also tried a couple of commands to disable the events but no luck when i initally was messing with the server when i made it i did both the holloween event and the holloween portal but i cant figure out how to get rid of them

bitter mango Jul 1, 2025, 8:36 PM

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Lets see one moment

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Whats your gamertag?

gleaming sluice Jul 1, 2025, 8:47 PM

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DrAgoN_KiLER_0

bitter mango Jul 1, 2025, 8:52 PM

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Booting up

gleaming sluice Jul 1, 2025, 8:54 PM

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arl ill check if its working when it go's up. where you able to disable the holloween dungens and events?

bitter mango Jul 1, 2025, 8:59 PM

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gleaming sluice arl ill check if its working when it go's up. where you able to disable the holl...

I think so yes

gleaming sluice Jul 1, 2025, 9:00 PM

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ok thank you i appreciate it

gleaming sluice Jul 1, 2025, 9:07 PM

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bitter mango I think so yes

in the logs its still atempting to spawn the portals and it is still erorring the same

bitter mango Jul 1, 2025, 9:10 PM

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Looks like it might be stuck in the server.cfg file. Support will have to fix that.

gleaming sluice Jul 1, 2025, 9:10 PM

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although it does delete them after doing a asset check but the portals spawning could mean the holloween stuff is still running

bitter mango Jul 1, 2025, 9:10 PM

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It runs ```server.customcommand "events.start_special HalloweenPortal"
server.customcommand "events.start_special Halloween"

gleaming sluice Jul 1, 2025, 9:12 PM

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bitter mango Looks like it might be stuck in the server.cfg file. Support will have to fix th...

do you know how long support team will take to help with this?

bitter mango Jul 1, 2025, 9:13 PM

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I do not know. I usually get support within an hour but it depends on how busy they are.

tame schoonerBOT Jul 1, 2025, 9:13 PM

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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

gleaming sluice Jul 1, 2025, 9:21 PM

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ill try the email i created a ticket and mentioned the holloween stuff in a ticket a while ago before i joined this server

bitter mango Jul 1, 2025, 9:25 PM

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I refreshed the game files and booted back up

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Lets see if that helps

gleaming sluice Jul 1, 2025, 9:30 PM

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is there a way to maybe reset the server.cfg to default again and redo it from there?

bitter mango Jul 1, 2025, 9:33 PM

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I hope what I just did does that but I can't know until we have booted back up

gleaming sluice Jul 1, 2025, 9:47 PM

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seems something is still wrong def a improvement though it did not try to spawn the portals so that part is disabled but idk whats failing to load when i go to join

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07/01/2025 21:36:18:LOG: [SPECIAL EVENT] Finished initialising HalloweenPortal
07/01/2025 21:36:18:LOG: [SPECIAL EVENT] Starting event: HalloweenPortal
07/01/2025 21:36:18:LOG: [SPECIAL EVENT] Finished initialising Halloween
07/01/2025 21:36:18:LOG: [SPECIAL EVENT] Starting event: Halloween

bitter mango Jul 1, 2025, 9:48 PM

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Very weird

#rust ce server having loading issues