#Error loading server

64 messages · Page 1 of 1 (latest)

frozen frost
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Why every time i try restart my rust server it says "error loading server we Will try again in ... Seconds" and then nothing happens

mossy temple
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What game is this?

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oh rust

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I have a hard time seeing that little bitty tag up there in the left corner lol

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Have you played on it yet?

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or is it brand new?

frozen frost
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I played on it but because new gen you need to restart your server but when i try this it just says error

mossy temple
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Let me see if i can get someone from the Rust helpers I dont know much about Rust at all. But it does sound like you may need to submit a ticket.. gimmie a sec

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<@&1339549702110056508>

frozen frost
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Yh take your time i don't mind waiting it's just abit anoying yk

mossy temple
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Yeah i know

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I had to wait two days for my Dune server but I survived!

frozen frost
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Yh i don't mind waiting my friends is just abit inpatiënt lol

mossy temple
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I totally get that for sure

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In the mean time ill pop you the support thingy

quiet zealotBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

mossy temple
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Might as well go ahead and submit a ticket since I think they will have to fix it.

frozen frost
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Tysm

buoyant tide
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GPortal and D11 are currently working on the issue that the New Gen RUST servers are experiencing connection problems. Please check the Rust channel for updates, which will be posted there as soon as possible. Many players are currently affected, we apologize for the inconvenience.

mossy temple
frozen frost
mossy temple
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Yeah it should be yes but we will have to wait and find out.

frozen frost
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Ty

mossy temple
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Yw sorry it wasnt sooner but i will keep this open til its fixed

buoyant tide
mossy temple
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🙂

buoyant tide
frozen frost
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Any idea when this is going to Bé fixed

mossy temple
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The game devs never give us ETA's

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Im not sure but i would search and see if they have an official discord to get updates on it.

buoyant tide
frozen frost
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I made a ticket about this they said i have to just wait it out

buoyant tide
frozen frost
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It's been about 20 hours of my screen saying "retry in .. min"

frozen frost
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So i have a ticket open on gportal where i talk to a staff member he said they don't have a solution for this and I just have to wait and it can take up to a week+ by then i Will have to pay for thé server again hopefully they fix thé issue

buoyant gorge
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@frozen frost mind adding me to your server perms so I can have a look?

frozen frost
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Cant if i load into gportal i get stuck on thé "retrying in ... Minutes" and I Cant get out of that screen

buoyant gorge
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You can't see server permissions?

frozen frost
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No

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Cant do nothing

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Made a ticket about it but they couldn't help me

buoyant gorge
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Humm can you show a full screenshot of your screen perhaps?

frozen frost
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Only screen i have rn

buoyant gorge
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Ah yes like that

frozen frost
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Not home atm

buoyant gorge
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Alright when you need help let me know cause the above is just your server

frozen frost
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Yh that's thé thing i Cant get into another screen that's thé only thing u can di

buoyant gorge
frozen frost
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I gave up on it tbh

buoyant gorge
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Well thats not good. @frozen frost

frozen frost
wheat patio
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Hello. Why does my server give an error and won't start?

frozen frost
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Got thé same issue

frozen frost
buoyant gorge
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@frozen frost I tried to help you but you refused my help. I will be closing this topic.

frozen frost
buoyant gorge
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I'm not saying you haven't tried but it's like asking support from an internet provider they will walk you through things you have already tried before just to rule them out. If I can't walk you through those things I can't help. You will have to wait for GPortal support then.

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Imma remove that comment

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No need for that

frozen frost
buoyant gorge
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I hope you receive the support you need. If you do want my help feel free to @ me

frozen frost
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Idk why i pay for yalls servers if it doesnt work 90% of thé time lol