#Infinite loading of server control panel

74 messages · Page 1 of 1 (latest)

bleak bloom
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I can't access any of my server settings. as I'm stuck on the page shown in the image.

I can try to restart or shutdown the server from the dashboard, but this doesn't seem to do anything.
The actual server also isn't accessible from the game.

I've tried accessing the settings using chrome and Firefox, with and without extensions loaded, doesn't seem to do anything.

bleak bloom
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The "stopping" message is there no matter what the status is in the dashboard "running" or "stopped"

wheat moss
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yep same

bleak bloom
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It might be because the servers are overloaded because of DUNE but we'll have to wait on official news

knotty bobcat
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If it is stalled at Loading I would wait 5 mins and if it dont clear up I would submit a ticket to support.

native laurelBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

knotty bobcat
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Plus let me know when you guys get it resolved pretty please .

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@bleak bloom @wheat moss

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You can also try to open in a new browser window and/or clear your cache see if that helps.

bleak bloom
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I've been stuck at this window for about an hour now so I'll shoot in a ticket at support!
Will let you know if anything changes

knotty bobcat
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Please do I dont like leaving anyone hanging!!! 🙂

knotty bobcat
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Awesome sorry about the Ping from the bot it does that.

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Glad you got it fixed @bleak bloom !!!!

bleak bloom
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Apologies, I should've checked the rules better!

knotty bobcat
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Thats ok it happens!

wheat moss
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how did you fix it?

knotty bobcat
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You will need to put in a ticket @wheat moss

wheat moss
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oh sorry

native laurelBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

bleak bloom
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Honestly I didn't do anything. I tried again just a little while ago and it fixed it self. In #📢︱announcements they said they're already aware of the issue so might be that it's starting to get fixed

knotty bobcat
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Oh so you waited it out nice!!

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Yeah the new game might be bogging things down a bit.

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@arn any luck yet?

tender terrace
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Just activated my new Dune Server about 15 mins ago but have not been able to get into settings, seems a launch day issue, guess I just keep waiting and trying every few minutes

knotty bobcat
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Yeah i jsut tried myself but it was a no go yet.

knotty bobcat
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Glad you both got it all taken care of !!!

native laurelBOT
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👷 Hi, it seems that the issue of this post is now resolved. Due to we've added the ✅ Solved post tag.

🔧 Edit: @cinder bluff has opened the post once again. Please let us and other members know why you still need help here.

cinder bluff
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For me it still is in an infinite loading and failing to load screen

knotty bobcat
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What game?

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Valheim or Dune?

cinder bluff
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oh sorry dune yea but i guess they are working on it so i will just wate

knotty bobcat
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yeah i would do that for a bit but let me know if it doesnt load might want to open a new forum for it though if it doesnt load up

cinder bluff
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will do

native laurelBOT
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👷 Hi, it seems that the issue of this post is now resolved. Due to we've added the ✅ Solved post tag.

🔧 Edit: @proven nacelle has opened the post once again. Please let us and other members know why you still need help here.

proven nacelle
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Still loading for me whenever I click on and then the error

knotty bobcat
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Open and close your browser and give it a few mins with the new servers going up it may just be bogged down.

proven nacelle
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Will do 🙂

reef meteor
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I am having the same issue. Its been 20 min at least

knotty bobcat
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Another thing you can try is clearing your cache

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IF it dont clear up in the next lets say 15 mins then you might have to submit a support ticket.

cinder bluff
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yea it loaded the server for me now but i cant change settings password or anything it says no cache found and i cant start the server either just nothing happens not even a notification that it failed

proven nacelle
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I popped a ticket at 10 when this started and before looking in Discord as I don't really use Discord.

knotty bobcat
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ok i would give it another couple of mins see if it will load more when the resources are freed up

knotty bobcat
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you should also get an email from it

proven nacelle
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I've been refreshing

knotty bobcat
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ok

dry tiger
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If I managed to access the control panel, but the co -configurations do not appear and when the name of the server and the password changes that cluster is not found and the changes are not kept

proven nacelle
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Cleared cache, all that

knotty bobcat
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cool beans

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If you wait a few if it doesnt clear up then you can submit a ticket.

native laurelBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

knotty bobcat
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In case anyone needs it.

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I will keep this forum open to keep people informed.

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Just make sure to report any progress if you have any here.

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OK I was told that everyone should go post in the Dune-en or Dune-de

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and follow on that channel

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They are addressing the issues there.

cinder bluff
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um there is no dune chat for me

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oh figured it out sorry

knotty bobcat
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🙂

red jungle
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i have this same problem

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i own a rust console edition server

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and it doesn’t get passed the “stopping” screen either

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has anyone fixed the issue yet??

knotty bobcat
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Please joine the Dune-en channel for information

red jungle
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how do i join

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i don’t play dune

mighty thunder
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Valheim server stuck on stopping

knotty bobcat
knotty bobcat
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Thank you both

pulsar mural
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<@&1339550644054392884>

knotty bobcat
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Since the Original issue with this forum has been resolved I am going to close this forum and if anyone needs more help please reopen a new forum post with the game in question and the issues that need to be resolved. Pretty please and thank you!!