#I need a cancelation

3 messages · Page 1 of 1 (latest)

heady gyro
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So I keep being charged for a rust server that doesn't even work and I can't even cancel the payments and I'm pretty much broke atm and I can't have something I can't even use being charged.

burnt gorge
cerulean nebula
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Q: How do I cancel my rented server for PC, PlayStation, or Xbox via GPORTAL?

A: Follow the steps based on your platform:

PC and PlayStation:

  • Log In: Access your GPORTAL account.
  • Navigate: Click on the Credit Card icon in the lower left corner.
  • Cancellation: Choose Cancellation at the top of the page.
  • Manage Servers: View and manage your servers, opting to cancel or reverse a cancellation.

Xbox:

  • Microsoft Account: Sign in to your Microsoft account.
  • Subscriptions: Navigate to the Subscriptions tab.
  • Find Server: Locate your GPORTAL server in the list.
  • Cancel: Select the option to cancel your subscription.

⚠️ Note: Cancelled servers terminate at the end of the rental period.

📌 Important: If you wish to retain your game world, savegame, etc., ensure you download the data via FTP before your server expires.