#I need a cancelation
3 messages · Page 1 of 1 (latest)
You can cancel it. Did you get it through Microsoft of the GPortal site.
Q: How do I cancel my rented server for PC, PlayStation, or Xbox via GPORTAL?
A: Follow the steps based on your platform:
PC and PlayStation:
- Log In: Access your GPORTAL account.
- Navigate: Click on the
Credit Cardicon in the lower left corner. - Cancellation: Choose
Cancellationat the top of the page. - Manage Servers: View and manage your servers, opting to cancel or reverse a cancellation.
Xbox:
- Microsoft Account: Sign in to your Microsoft account.
- Subscriptions: Navigate to the
Subscriptionstab. - Find Server: Locate your GPORTAL server in the list.
- Cancel: Select the option to cancel your subscription.
⚠️ Note: Cancelled servers terminate at the end of the rental period.
📌 Important: If you wish to retain your game world, savegame, etc., ensure you download the data via FTP before your server expires.