#Satisfactory server went down, can't access it through Dashboard either

59 messages · Page 1 of 1 (latest)

south iron
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My Satisfactory server has been running without issues for over 24 hours, but a few minutes ago the server got very laggy, which after about 5 minutes resulted in everyone losing connection to the server. We could rejoin, but after another 5 minutes the server went down completely, and haven't come back since.

When I tried to access the server through the GPortal site to restart it manually, after about 2 minutes of loading I got a "NetworkError when trying to fetch resource" message. The dashboard shows the server as running, but it's definitely not the case as the game shows the server as offline.

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Is there some bigger outage on central EU, or just my server is having issues?

bronze mica
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same for me

the server installed the update which was released earlier today

after around 30 minutes it's back online

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aaaaaaaand I just got disconnected 😄

south iron
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had the same, we disconnected, could log back in then disconnected again

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maybe new update is causing issues for satisfactory servers?

placid ruin
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My server seems to be stuck on "Creating auto backup if necessary"

bronze mica
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maybe

I'm verifying my local installation of the client now - maybe it helps

south iron
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I can't even access the server page on Gportal

mortal ocean
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Yes my Server is currently updating but it is already doing it for 30 Minutes

modern shuttle
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my server just came back up I spoke too soon

bronze mica
kindred yacht
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Mine still dead 😦 But happy for you!

bronze mica
south iron
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So some people are having regular crashes, and for others it can't even start up

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glad to hear it's a global issue at least

modern shuttle
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mine had successfully updated afaik but it couldn't boot back up, I'm doing a verify game files now and also opened a ticket

south iron
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sent in a ticket as well

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Now I'm stuck on this screen, maybe it's having issues installing the update?

image.png
kindred yacht
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Mine moved to a progress bar, showed maintenance complete. Seems it's starting!

formal atlas
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Having the same problem here... we've been trying to connect for more or less 30min

vagrant copper
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mine seems to have come back online

modern shuttle
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I regret clicking verify integrity.

bronze mica
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mine was fine like 10 min ago

I could connect and run around but then it kicked me again twice already

kindred yacht
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Ping is still not barable, but it is working for me. Guess waiting and a refresh of the page is the way to go.

kindred yacht
bronze mica
kindred yacht
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After a while it will just get back online.

cinder galleon
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Mine's just come back available.

formal atlas
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Welp, good news my server is already up and everyone can play it seems

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Bad news my inventory and equipment are gone lmao

modern shuttle
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those with working servers, this is post-update correct?

formal atlas
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Post update, yes

kindred yacht
half rivet
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Same issue here

oak oyster
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Same

modern shuttle
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my server is back up and functioning now

kindred yacht
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Just a thought, since it can push updates to game, for example about a restart.
Would be good to get a message about an incoming update, and if possible accept an immidiete one, or put away untill idle?

south iron
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No server yet, but new error message unlocked

image.png
blissful briar
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hm struggling to get the server back online
the "Updating Server" message disappeared, but I cant actually start the server

severe ruin
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Yeah im having the same issue

south iron
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Support replied, guess we just need to wait

image.png
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Still, at least they should give a few minutes warning or at the bare minimum an announcement so that we know why our servers went down

oak oyster
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thy for the info

bronze mica
half rivet
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thx for the update

bronze mica
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I expect an ingame message like the one for the daily reboot

oak oyster
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or a message on the web site

half rivet
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my server is back online

severe ruin
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mine still is not

bronze mica
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can you reach the gPortal web interface again?

severe ruin
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yeah

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it says running but theres nothing going on

south iron
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for me it also says running but can't access the settings page

magic osprey
bronze mica
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if you can reach the server page again, try another reboot - that fixed it for me

broken edge
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My server is still updating, i already tried restarting the server twice but it didnt helped :/

south iron
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I seem to be able to access my server setting now, will test in-game as well

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Yep, my server is up, if it's not for you just have to wait a bit more