#How do i cancel my payment on my rust server i need help quick 1 day and 12h left

52 messages · Page 1 of 1 (latest)

trail condor
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muted sealBOT
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@Mr. GPORTAL repeated:

Q: How do I cancel my rented server for PC, PlayStation, or Xbox via GPORTAL?

A: Follow the steps based on your platform:

PC and PlayStation:

  • Log In: Access your GPORTAL account.
  • Navigate: Click on the Credit Card icon in the lower left corner.
  • Cancellation: Choose Cancellation at the top of the page.
  • Manage Servers: View and manage your servers, opting to cancel or reverse a cancellation.

Xbox:

  • Microsoft Account: Sign in to your Microsoft account.
  • Subscriptions: Navigate to the Subscriptions tab.
  • Find Server: Locate your GPORTAL server in the list.
  • Cancel: Select the option to cancel your subscription.

⚠️ Note: Cancelled servers terminate at the end of the rental period.

📌 Important: If you wish to retain your game world, savegame, etc., ensure you download the data via FTP before your server expires.

Message linked by @yoursleep_ ·
trail condor
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Could someone help me on dms im sped

soft stream
trail condor
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Crossplay

soft stream
trail condor
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I was trying to cancel but it couldnt find the server

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And i got charged

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Is there any way to get my money back

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I got charged yesterday

trail condor
soft stream
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okay so go on Gportal and login

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Click the credit card icon bottom left

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then should be a tab for you to cancel your server

soft stream
trail condor
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I cant find cancellation

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Btw will i get my money back?

soft stream
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are you int(U.S) or eu?

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cause the side you bought it on is the side you will have it on your can’t have it on both so if your eu but on your not account it won’t be there

soft stream
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Contact Gportal support

muted sealBOT
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Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

trail condor
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yo sleep will i get the money back because there was no way for me to cancel the subcribtion? I lowkey nedd the money im broke

soft stream
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here is the refund link to request one

trail condor
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Tryhard

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thanks bro

soft stream
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😂

trail condor
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still trying to find there to request that shii

soft stream
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huh

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it tells you how with the link

trail condor
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i read everything

soft stream
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what you mean everything

trail condor
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wait

soft stream
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confused

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are you having an issue

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?

trail condor
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The link u sent was refund policy

soft stream
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yeah you need to request a refund if you want your money back

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it states that in the link

trail condor
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Do i request it on the ticket?

soft stream
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yes

trail condor
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alr thx

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Sry bro im sped icl

soft stream
trail condor
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ye i read that

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i wrote a ticket about the situation/issue

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thanks bro

soft stream
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youre welcome

trail condor
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whats ur opinion abt xims?

soft stream
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why bring up xims ?

trail condor
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Idk just a random question lmao