#How do i cancel my payment on my rust server i need help quick 1 day and 12h left
52 messages · Page 1 of 1 (latest)
Q: How do I cancel my rented server for PC, PlayStation, or Xbox via GPORTAL?
A: Follow the steps based on your platform:
PC and PlayStation:
- Log In: Access your GPORTAL account.
- Navigate: Click on the
Credit Cardicon in the lower left corner. - Cancellation: Choose
Cancellationat the top of the page. - Manage Servers: View and manage your servers, opting to cancel or reverse a cancellation.
Xbox:
- Microsoft Account: Sign in to your Microsoft account.
- Subscriptions: Navigate to the
Subscriptionstab. - Find Server: Locate your GPORTAL server in the list.
- Cancel: Select the option to cancel your subscription.
⚠️ Note: Cancelled servers terminate at the end of the rental period.
📌 Important: If you wish to retain your game world, savegame, etc., ensure you download the data via FTP before your server expires.
Could someone help me on dms im sped
do you have a xbox server or playstation server
Crossplay
both xbox and playstation can be cross play but did you buy it through Gportal or microsoft ?
I was trying to cancel but it couldnt find the server
And i got charged
Is there any way to get my money back
I got charged yesterday
Gportal
okay so go on Gportal and login
Click the credit card icon bottom left
then should be a tab for you to cancel your server
^^^
are you int(U.S) or eu?
cause the side you bought it on is the side you will have it on your can’t have it on both so if your eu but on your not account it won’t be there
Contact Gportal support
Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].
yo sleep will i get the money back because there was no way for me to cancel the subcribtion? I lowkey nedd the money im broke
here is the refund link to request one
😂
still trying to find there to request that shii
i read everything
what you mean everything
wait
The link u sent was refund policy
yeah you need to request a refund if you want your money back
it states that in the link
Do i request it on the ticket?
yes
youre welcome
whats ur opinion abt xims?
why bring up xims ?
Idk just a random question lmao