confirmed payments and your support system doesnt allow me to upload .
#suspended server support no help
near sable
This issue is with Microsoft.
You can show proof in a ticket. That's how they fix it.
Not sure why you are unable to put an attachment.
peak hedge
yeah well i cannot upload images due to crap upload system in ticket
near sable
Ask support for help with the attachment.
near sable
I would also recommend you remove your personal info. This is a community discord and the public can see this.
peak hedge
its removed
so explain to me in your best ability how to do this
because this is not a upload system that is typical
this is confusing as all hell and not user friendly
no drop down menu. no way to link the photo
near sable
Open your ticket without an attachment and ask them if you are unsure how to do it.
They may ask you to do it through email.
Also, I see a part of your ticket and blaming GPortal and making demands is not a good way to handle things. This is not GPortal's fault. It's Microsoft and their suck way of handling things.
And, again. This is a community discord. Not GPortal support. You have to talk to them.
peak hedge
when i have a 50$ account balance and no button to unsuspend services to avoind this issue it is gportals fault. make it more user friendly. personal opinion everyone has a right to one.
i appreciate your help
near sable
when i have a 50$ account balance and no button to unsuspend services to avoind ...
It's not GPortal's fault. So here is how this works when you get an xbox server. Microsoft assigns you a server because THEY handle all of that. You are given permissions to handle the server. Not the same thing as getting a server directly from the site.
I do not like how Microsoft handles it.
If it's a fully crossplay server, you're better off getting a playstation server.
What game?
Nvm. lol I see. Conan.
peak hedge
it is what it is. im a paid member having issues with a server i paid. also a account balance and no way to resolve the issue myself.
ive provided ark servers through nitrado and this is my 2nd month with gportal and now second guessing it because of the headache involved because others dont have this issue
it is conan
near sable
it is what it is. im a paid member having issues with a server i paid. also a ac...
There is a way to resolve it. Please contact GPortal support. They will tell you how to proceed.
peak hedge
ive done that
near sable
They will fix it by dealing with Microsoft. It's been an ongoing issue with Microsoft.
peak hedge
now 48 hours later server i paid is still suspended
near sable
now 48 hours later server i paid is still suspended
48 hours since you opened a ticket with GPortal support and you've gotten no response?
peak hedge
i got 1. nonhelpful. upload photos with no explanation nor way to describe the process. no drop down menu in options so no link to photos. MAKES 0 SENSE.
near sable
i got 1. nonhelpful. upload photos with no explanation nor way to describe the p...
Respond and ask them how to upload photos.
I'll see if I can figure it out. Are you using mobile or pc?
peak hedge
pc
the photos i showed above are trash IMO
there is no link to my photos
so how the hell do i link them??????
no drop down here
0
nothing
so what is my source????
near sable
You would use a link. Upload it to an image processor.
near sable
The names of ANY of them are escaping me. lol
peak hedge
guess the tools are not provided to the people paying gportal to run huh?
near sable
Huh?
peak hedge
why is this so diffult
this is not user friendly
if this is a ongoing issue why do i not have a button to unsuspend my issue to not make my people wait?
this is not user friendly
near sable
Most people don't have an issue with it. I'm not disputing there could be an easier way. I have no idea why it is the way it is.
peak hedge
i appreciate you. i dont mean to be difficult but i think you see now what i am so upset about
this is highly discouraging
i paid. i addded a account balance and have 0 power to provide my players what i promised
near sable
I really really do understand your frustration. And this is exactly why I always tell people not to use Microsoft unless absolutely necessary.
I literally hate how they do it.
peak hedge
then what other provider can i go to for xbox servers? becuase gportal is the most recommended
near sable
I do have a simpler solution for you, though.
clever juniperBOT
peak hedge
i thought i was good with gportal but if this is a repeat issue. itll only happen 1 more time before i stop using it
peak hedge
so click above?
peak hedge
oh email i just read it
near sable
Yes
peak hedge
sorry ill try this
near sable
I'm still looking for a photo thingy. lol There's dropbox, but I think it's not free or I'm misunderstanding it.
peak hedge
well i appreciate your assistance. sorry for being so difficult. just headache this morning and dealing with this all got me heated a bit.
near sable
So I don't even understand this. lol You might. I coded a whole bot but I don't know what they are talking about here. LOL
near sable
well i appreciate your assistance. sorry for being so difficult. just headache t...
WAIT! I think I figured out a way that's super easy!
This is a link to your screenshot. When I coded my bot, I did this for attaching emoji's. I think this should work.
It freaking worked!
@peak hedge I'm sorry. This works! And I have to thank you because I wouldn't have figured it out without your question.
peak hedge
alright trying now