For a few days I have had players who complain that when they want to join the server they are in a connection failure
#Connection failure problem
midnight kelp
craggy warren
have you contacted GPortal support on their website via a ticket
mossy gustBOT
craggy warren
tell them what is happening in as much detail as possible
midnight kelp
I contacted g portal in relation to his my as usual the bug is still present
craggy warren
I contacted g portal in relation to his my as usual the bug is still present
are you the owner of the server ?
craggy warren
I contacted g portal in relation to his my as usual the bug is still present
and when did you make the ticket ? how long ago
midnight kelp
Yes, I am the owner of the server
There's not even 1 day ago
The problem with it is that it makes me leave a lot of people who were on the server
zealous nacelle
@midnight kelp Tell them to unfavorite it and use community.
midnight kelp
It does the same thing when it is removed from the favorites
zealous nacelle
Is it everyone or just a few?
midnight kelp
It's everyone, he has to relaunch their games 5-6 times to come to the server
zealous nacelle
It's everyone, he has to relaunch their games 5-6 times to come to the server
Ok. That sounds like some issue with the game or game launcher. Have you or anyone checked with the game devs?
You can also try restarting your server.
Or ask in the RCE discord.
midnight kelp
I can't contact them he doesn't answer me it's for him that I have a big problem and that I contact you about his
I have already restarted the server several
that she discords
zealous nacelle
I can't contact them he doesn't answer me it's for him that I have a big problem...
Contact GPortal support to see if something is going on with the server.
mossy gustBOT