been hacked

[nocturne nymph]

I'm in Northern Ireland I dint no what it's saying about both regions

[wild coral]

I've had the same issue before where it shows another region and can't access my international account. It usually gets fixed once the website is back in order.

I'm in the same situation where my account is currently in EU but I'm US, website is just down and will be fixed soon enough and you will have access again

[sinful summit]

@nocturne nymph

[nocturne nymph]

Hi ivy

So I changed my email password and factory reset

But I gave someone permissions on gportal to public toilet

This is how they done it

[wild coral]

Oooh..

[nocturne nymph]

Do you work here

[sinful summit]

Had you given them your account password or just give permissions to their account?

[nocturne nymph]

Just permission

He's on here public restroom is how I met him

He was annoyed I baned 2 players

Lol

[sinful summit]

Public restroom? lol

Ok so if you just gave them perms, then they don't have access to your account.

So likely what's going on that you can't access after changing your password, etc. is that the site issues are preventing you from logging in.

How long ago did that happen?

[nocturne nymph]

He hacked my discord to

[nocturne nymph]

That's a relief 😌

[nocturne nymph]

Last night

[sinful summit]

Did you report to discord?

And how?

[nocturne nymph]

He was helping me admin my discord

Not yet no

More worrying about my server atm

[sinful summit]

Ok but how did he hack your discord account?

If they are hacking somehow it's all related.

[nocturne nymph]

He made the bots for it and permissions

He set something up where u can make admins from the discord to the server

Think that's how he did it

[nocturne nymph]

Yes

As long as my gportal is now safe

[sinful summit]

They banned you from your server?

That wouldn't be a hack of your account. That's totally different.

[nocturne nymph]

Yeah they done that to

[sinful summit]

I'm just looking through your screenshots again.

[nocturne nymph]

Appreciate your help ano it's not easy

[sinful summit]

Did you put a ticket in to GPortal support?

[nocturne nymph]

I tryed contacting them

Do u need my email

[sinful summit]

No.

You need to put in a ticket with GPortal support. Talk to them directly.

[unreal sigil]

Support Website for Ticket Submission: Visit GPORTAL's Support Page to submit a support ticket for your issue.
Email Support: For detailed assistance, email the GPORTAL support team at [email protected].

Feb 9, 2024, 2:59 PM

[nocturne nymph]

Ohh it's not working atm

[sinful summit]

If you can't log in to make a ticket, you can send them an email. It's also in that message.

[nocturne nymph]

Youv been most helpful I can't imagine the stress this is sometimes lol kinda no what it's like

I believe it's sorted now after talking with you

[sinful summit]

It definitely can be! lol And I'm just a mod. I don't envy the support team!

[sinful summit]

Awesome!

[nocturne nymph]

If I have problems when it's back up il contact them. Takes a real strong person to deal with this stuff

[nocturne nymph]

Would you no when it will be sorted? I take it thus is because some people couldn't get gportal to load up in the Web browser lucky I wasn't one of the peps

Can anyone see this chat or is it restricted

[sinful summit]

What part?

[sinful summit]

It's public

[nocturne nymph]

OK ul have to delete some stuff

Theses are the player I baned saying I'm admin abusing but can tell they are useing sonar

[nocturne nymph]

When the gportal will be back up

[sinful summit]

I don't know. All I know is they are working on it right now.

[nocturne nymph]

Thank you for everything ✌️💚🫶