#Does anyone know how to make a cluster in ARK
180 messages · Page 1 of 1 (latest)
i believe its said you need to be on the same IP i might be entirely wrong on this
The IP won't matter. How did you cluster them?
@brazen wave
I set them with the same cluster ID, like a 28 digit ID
Like what the Gportal video told
@supple fossil
I mean the second server is in the same game cloud, but with different IP started, like one start with 176, another with 180(maybe, just an example)
I still cannot find another server in “transfer to another server”
Did you make up your own or did you use the cluster ID it gave you then copy to the other one?
@brazen wave
You need to use the cluster ID provided. So on the first one, there will be a cluster ID there. Copy that cluster ID then paste it to your second server.
I tried provided ID and own ID
Both of them don’t work
I'm not sure what you mean
So you can't make up your own. That won't work.
So we can start there.
Make sure you have enabled on both.
And I see it still not work, I tried own ID
I am sure both are enable cross ARK
I don't know what you mean by "own ID".
Like the ID I created
Ok. That will not work.
I was being told in the ticket, the guy want me to create a 28 digit cluster ID
So I just follow it
How long was the original one?
That doesn't make sense to me, but I'm not support so there may be something about that I don't know.
Sorry, I didn’t get it
You mean the length of ID?
Yes
The original one is 12 digits
Ok. That would be correct.
Ok let's start from the beginning.
Go to the server that you would choose as your original. Just calling it that. Pick one then scroll down to "Cross Ark Travel".
Let me know when you get there.
Yes, I was there
Are you there now?
Yes, I am at the “Cross Ark Travel”
Do you have that enabled or disabled?
We're not talking about both just yet.
Ok so you have it enabled. Take a look at your cluster ID. Just make a mental note.
After that refresh the page.
See if it changes the cluster id
Refresh the page won’t change the cluster id
Delete as blank and then refresh will work
Please just follow me. lol
Okay, it didn’t change, what’s next?
Ok. The cluster ID that is there, is it the one you made up?
Yes
Also, are your servers stopped right now?
Not stop
Stop them first
Both of them?
I mean you can just stop the one you are working on right now if you want to.
But, you are going to have to stop them both to get them to work.
Okay I stopped them
Ok so here, you said that the cluster ID is the one that you made up yourself. Correct?
Ok. Disable Cross Travel
Ok, disabled
Now refresh and see if you can get a cluster ID that is not one you made up.
You may have to save first after you disabled.
Ok I'm going to dm you an ID to put in there for you.
After you disabled and saved, you refreshed, right?
Yes, you mean refresh the page right?
Yes
Then I did everything right
Ok. Since your ID did not change, I'm going to dm you an ID to put in there.
Got it
Sent you a friend request so I can dm you.
Ok I dm'd you a code.
Enable travel first, then put that code in.
Save then refresh and make sure it stays the same.
So when you refresh, the id I gave you stays the same, right?
yes
Great! Make sure you have saved.
Yes, it saved
You can start that server now if you want. Then go to your other server. Make sure it's stopped.
Are you there yet?
Okay, I run the first server
Awesome.
Ok on cluster ID PASTE in the code. Don't type it. Copy and paste.
Yes, I pasted it
Ok enable travel, then save.
After you do that, refresh to make sure the cluster ID stays the same.
yes, it stays the same
Ok. Now that it's enabled and save, when you refresh, the cluster ID stays the same, right?
yes
Ok good.
Before we move on, did you change any of the settings for it?
Like the prevents
no prevents
only the expiration time
yes
What do you have that set at?
6000000 seconds
On which part?
Tribute Character/Item/Doni Expiration Seconds
do I need to set the first server like this?
actually You can make your own ID
the second was set like this
How long does it have to be and are there any stipulations to make this work?
I couldn't get it to work when I tried it myself.
Don't think a limit, Ive seen people use 4 letter words
😂
Long story short, The cluster id, Is just the folder name stuff is stored
Brain goes straight to creative 4 letter words.
so unquie is better, So its not shared
I created one for them. We can continue troubleshooting with it.
Okay
Don't change it. Leave it like it is. But, I do want you to change the exp seconds like I showed in the screenshot. Those are default.
Need to rule out other things.
yes, now I set them as default
Checked both servers, And looks like he set right
both of them
Ok save those.
saved
Ok if everything looks set right on the settings, we can move to in-game possible issues.
my guess
when transfering
he not marking the password protected box
so he cant see it, since both password protected.
^^^
I marked
Exactly the next steps I'm looking to troubleshoot
I tried everything
Where are you marking it?
can you provide screenshots of what your seeing ingame?
on the left down side in game
It saied display the protected server or not
I tried both
On your main screen when you first log on to the first server, from the very beginning, how are you filtering?
Like Brad said, screenshots would be invaluable.
I didn't use filtering when I first log on the first server
Because I cannot find my server by filtering
Ok
I used steam directly joined
from the Steam, and use view my server
And I typed IP and joined in
.
Login to the server now, The go to a beacon, Try transfering
Screenshot this if u cant find the server
I asked my friend to do this, and this was his screen shot
I got it
I know what you are saying
the protected problem
ya
🥲
pretty common, i get a handful of tickets a week on it 🙂
So is it fixed?
yes
Sweet
Appreciate!