Anyone else having issues with anything account related? It will only show me things in eur and even my payment history isnt incorrect. Shows me as EU even tho im NA and I cant change it. It wont let me access my server controls either just gives me an error. Wanted to change the pay account on file but it does't show there being any or that I even paid for a server at all.
#Account issues
marsh girder
little wadi
same with me and the website is running super slow
south star
Same, came here thinking it was an odd issue, I was able to update my password, but the site isn't working at all,
covert yoke
Same, came here thinking it was an odd issue, I was able to update my password, ...
sorry i had re read it i see you got in
south star
it get me to the servers but then I see this
covert yoke
do you have a vpn on
marsh girder
shows my server but still cant access it and as soon as i hit account info it all back to EU
south star
No, I log in but after the log in it takes me there
I'm also trying INprivate, cleared cookies and cache
same deal
covert yoke
when you click back to base it show the eu link
covert yoke
try the link i sent
south star
I log in I get to see the server, but I click on one and then the error with the UFO
marsh girder
i tried ur link. shows my server but i cant access it. if i click profile it goes to EU. if i go to payment history is shows me some purchase from 2017 yes i just paid for a server last week
south star
Well hope we can get back soon at least the serverr are not down
south star
Well is nto down, but I can't access it
need to do a restart on the server to update some files on it
covert yoke
i need posion to help with it i dont understand what happen
rigid pulsar
👀
wise tangle
i dont think many do
covert yoke
poison ivy he has issue some reason his account keep switching to eu
south star
isn't there any other way or workaround to at least access the files?
covert yoke
if you have ftp info you can get them
i say open a ticket and tell them about what happen
south star
Yeah I had submited a ticket no answer yet tho so I'm just waiting,
covert yoke
yeah my took about 3 hour for response they are get slam with ticket
dont say bump or anything in it after sending or it will go to the very bottom of the list
south star
Yeah, I'm a support agent myself so, I don't blame the guys runnng the support, really just looking for any kind of workaround
covert yoke
Yeah, I'm a support agent myself so, I don't blame the guys runnng the support, ...
atm only thing i known is ftp or they can fix your account