my server will not work | GPORTAL Community | Page 1

deft nebula Oct 28, 2023, 3:31 PM

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Can you explain what is not working?

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Let's start with this: Is it showing the server is running?

teal crest Oct 28, 2023, 3:31 PM

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it wont let me join

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yes

deft nebula Oct 28, 2023, 3:32 PM

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What error are you getting when trying to join?

teal crest Oct 28, 2023, 3:32 PM

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ping

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9999

deft nebula Oct 28, 2023, 3:33 PM

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That number for ping is just a generic number and does not represent the actual ping.

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It's what shows when the ping hasn't been updated on the screen.

teal crest Oct 28, 2023, 3:35 PM

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i keep reseting it and turning it off and on but it still dont work

deft nebula Oct 28, 2023, 3:35 PM

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Restarting isn't necessary.

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What error message are you getting?

teal crest Oct 28, 2023, 3:36 PM

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10965 it gave me yesterday

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error code

deft nebula Oct 28, 2023, 3:37 PM

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Not the code. What does it say?

teal crest Oct 28, 2023, 3:37 PM

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not connected to 10965

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it saided

deft nebula Oct 28, 2023, 3:38 PM

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Hmm. Please show me a screenshot. I have never seen it use those words.

teal crest Oct 28, 2023, 3:40 PM

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i dont have one unfortunately it only gave me it yesterday

deft nebula Oct 28, 2023, 3:40 PM

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Try to join right now and see what happens.

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If you get an error message and cannot connect, screenshot that for me please.

teal crest Oct 28, 2023, 3:44 PM

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This is what it said

deft nebula Oct 28, 2023, 3:48 PM

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teal crest This is what it said

How boosted is your server? Have you checked server logs?

teal crest Oct 28, 2023, 3:50 PM

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This is what it says

deft nebula Oct 28, 2023, 3:54 PM

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How boosted is your server?

teal crest Oct 28, 2023, 3:55 PM

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Where do I go to check that

deft nebula Oct 28, 2023, 3:55 PM

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You're the owner right?

teal crest Oct 28, 2023, 3:55 PM

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Ya

deft nebula Oct 28, 2023, 3:55 PM

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Then you would have been the one to change the settings. Maybe I need to reword it.

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Did you edit your drops? Did you edit your harvest rates? Stack sizes? That sort of thing.

teal crest Oct 28, 2023, 3:56 PM

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Yes

deft nebula Oct 28, 2023, 3:56 PM

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Yes to all of the questions?

teal crest Oct 28, 2023, 3:57 PM

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All of it

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Some I just left default

deft nebula Oct 28, 2023, 3:58 PM

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How big are your stack sizes?

teal crest Oct 28, 2023, 4:01 PM

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Not much I did not notice I can change the harvesting amount is that what u talking about

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?

deft nebula Oct 28, 2023, 4:02 PM

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No. Stack sizes.

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Did you increase stack sizes?

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For items?

teal crest Oct 28, 2023, 4:02 PM

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Where do I find it under

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Because I did not mess with that maybe idk

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I play on ps5 not pc

deft nebula Oct 28, 2023, 4:09 PM

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You would know if you changed it. So I'm going to assume you didn't.

teal crest Oct 28, 2023, 4:09 PM

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No I didn’t

deft nebula Oct 28, 2023, 4:09 PM

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You said you changed your drops?

teal crest Oct 28, 2023, 4:11 PM

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My brother told me that ps4 does not have stack sizes I thought I did but intel he told me that we don’t have it because of the ceo

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Of PlayStation

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Doesn’t pc only have it tho

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?

deft nebula Oct 28, 2023, 4:12 PM

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teal crest My brother told me that ps4 does not have stack sizes I thought I did but intel...

That is incorrect. You can change stack sizes.

teal crest Oct 28, 2023, 4:13 PM

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How

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Then

deft nebula Oct 28, 2023, 4:13 PM

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In your files.

teal crest Oct 28, 2023, 4:13 PM

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Game user settings ini

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Game.ini

deft nebula Oct 28, 2023, 4:14 PM

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I believe stack sizes would be in your game.ini. Should be. But, you have to add it. It's not there by default.

teal crest Oct 28, 2023, 4:14 PM

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That’s all I see

deft nebula Oct 28, 2023, 4:15 PM

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Take a look through all of this...

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https://www.g-portal.com/wiki/en/ark-survival-evolved/

GPORTAL Wiki

Aline

ARK Survival Evolved ➜ All Server Settings | GPORTAL Wiki

All information about our ARK Survival Evolved Server Settings can be found in our GPORTAL Wiki ✔ From Backups to Admin Commands ▶ You'll find it here!

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Or you can do an internet search for code lines you can add.

teal crest Oct 28, 2023, 4:16 PM

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What will it do are they all different

deft nebula Oct 28, 2023, 4:19 PM

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What do you mean? What will what do?

teal crest Oct 28, 2023, 4:19 PM

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The stack codes

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Code lines

deft nebula Oct 28, 2023, 4:21 PM

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I'm not sure what you are asking. But, if you are wanting to change stack sizes, you can.

teal crest Oct 28, 2023, 4:22 PM

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Can I have them stay default with non

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If I want then If I want I can change it later

deft nebula Oct 28, 2023, 4:27 PM

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If you don't change anything, they will stay default until you do.

teal crest Oct 28, 2023, 4:28 PM

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Ok so I do I make the server work

deft nebula Oct 28, 2023, 4:30 PM

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Did you change drops?

teal crest Oct 28, 2023, 4:30 PM

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No

deft nebula Oct 28, 2023, 4:30 PM

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I'm trying to figure out why it may not be working.

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So you didn't change anything?

teal crest Oct 28, 2023, 4:31 PM

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I just picked the game ini file thats it

deft nebula Oct 28, 2023, 4:31 PM

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Picked it?

teal crest Oct 28, 2023, 4:31 PM

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Yes

deft nebula Oct 28, 2023, 4:31 PM

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I don't know what you mean.

teal crest Oct 28, 2023, 4:32 PM

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deft nebula Oct 28, 2023, 4:32 PM

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Are you trying to change something?

teal crest Oct 28, 2023, 4:33 PM

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Is there any use for the file to be there

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Or just have it stay default

deft nebula Oct 28, 2023, 4:34 PM

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Of course there is use for the file. But, if you don't want to change anything then you don't need to do anything.

teal crest Oct 28, 2023, 4:35 PM

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Well I changed the xp multiplyer by 4

deft nebula Oct 28, 2023, 4:35 PM

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When?

teal crest Oct 28, 2023, 4:35 PM

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Just now

deft nebula Oct 28, 2023, 4:35 PM

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Did you stop your server first?

teal crest Oct 28, 2023, 4:36 PM

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Yes

deft nebula Oct 28, 2023, 4:36 PM

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Ok.

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But, if your server is still not letting you join, then you should contact support.

teal crest Oct 28, 2023, 4:37 PM

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The number

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?

deft nebula Oct 28, 2023, 4:37 PM

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What about the number?

teal crest Oct 28, 2023, 4:38 PM

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I mean Where do I find support on the discord server or on the site

deft nebula Oct 28, 2023, 4:39 PM

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On the site. One sec. I'll get you a link.

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https://www.g-portal.com/support

g-portal.com

Support

teal crest Oct 28, 2023, 4:59 PM

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Ok they fixed the problem they refeshed. The connection between the server and the hardware

deft nebula Oct 28, 2023, 5:00 PM

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Great! Glad it works now.

teal crest Oct 28, 2023, 5:00 PM

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Just a need to wait 5 to 7 minutes now

teal crest Oct 29, 2023, 5:36 AM

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Poison its still saying connection timed out so I made another ticket just in case if anything is wrong

teal crest Oct 29, 2023, 10:47 AM

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It should work after I wait

#my server will not work