tawdry kraken
Ive upgraded to the new Blueprint with Nebula and now my login wont let me login it hangs on the login screen.
I have tried updating pterodactyl and same with blueprint.
THis seems to of been since i add my recapcha key but i cannot be certian on this.
Can someone help me please is there a fix or command i can try please?
fiery glacier
Is recaptcha enabled? Its a common reason behind it hanging.
winged bridge
bad recaptcha config causes ptero to hang, it's possible you misconfigured recaptcha
if you can't log in you might have to use a sql client to disable captcha
fiery glacier
if you can't log in you might have to use a sql client to disable captcha
you can override recaptcha in the .env
i dont remember which environment variable though
winged bridge
always good to know how to use a sql client anyway
but i'll look and see for the environment variable
ah okay
@tawdry kraken try and modify your .env file and add RECAPTCHA_ENABLED=false to the end of it
tawdry kraken
Ty guys ill take a look now and get back to you
@winged bridge ive edited the .env in the /var/www/pterodactyl/.env and added that but login still hanges would there be one for blueprint? id need to edit by any chance?
winged bridge
have you restarted php-fpm?
tawdry kraken
yes
systemctl restart php8.3-fpm
and got this
root@controlpanel:/var/www/pterodactyl# systemctl restart php8.3-fpm
root@controlpanel:/var/www/pterodactyl# systemctl status php8.3-fpm
● php8.3-fpm.service - The PHP 8.3 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php8.3-fpm.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2026-02-11 15:23:20 GMT; 18s ago
Docs: man:php-fpm8.3(8)
Process: 21920 ExecStartPost=/usr/lib/php/php-fpm-socket-helper install /run/php/php-fpm.sock /etc/php/8.3/fpm/pool.d/www.conf 83 (code=exited, status=0/SUCCESS)
Main PID: 21917 (php-fpm8.3)
Status: "Processes active: 0, idle: 2, Requests: 13, slow: 0, Traffic: 1.30req/sec"
Tasks: 3 (limit: 23858)
Memory: 47.6M
CPU: 1.692s
CGroup: /system.slice/php8.3-fpm.service
├─21917 "php-fpm: master process (/etc/php/8.3/fpm/php-fpm.conf)" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
├─21918 "php-fpm: pool www" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
└─21919 "php-fpm: pool www" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
Feb 11 15:23:20 controlpanel.24-control.co.uk systemd[1]: Starting The PHP 8.3 FastCGI Process Manager...
Feb 11 15:23:20 controlpanel.24-control.co.uk systemd[1]: Started The PHP 8.3 FastCGI Process Manager.
so its all restarted but still hangs
i can get in as a client its just my admin accoutn thats hanging
ill check admin and see if i can change it
Ok i create a new another admin and foud out it was recapcha