#WWE Supercard bug

32 messages · Page 1 of 1 (latest)

modern egret
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📌 Known Facts
• Platforms Affected:
Confirmed on iOS & Android, likely impacts other platforms as well.
• Geographic Range:
Reports from Austria, other parts of Europe, NA West & East — confirms global impact.

❗ Glitch Overview – Session Progress Rollback
• Players report losing all cards, rewards, and progress earned after the update.
• Only pre-update data remains intact:
• Old cards and currency
• Some campaign progress
• Everything gained in the first session after the update is erased upon return.
• Boom mode and Battle Pass progress earned post-update is lost as well.
• In-game purchases or earned items from the new tier may be affected. Battlepass purchases vanished.

🔁 Trigger Pattern – “Session Amnesia”
• Game behaves normally during the first login session after the update.
• Players play, pull new tier cards, and earn rewards successfully.
• After taking a break or returning later (usually second or third login), the game:
• Reverts to pre-update state.
• Erases all progress from that earlier session.
• Appears as if the player never logged in and played post-update at all.

This affects many many many people.

viral raft
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@modern egret appreciate you for this

mossy belfry
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Appreciate it

deep dust
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Hey all I'm going to ping these people @opal timber @coarse jetty

woven sapphire
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Thanks, the players care more about the game than the creators.

deep dust
zenith holly
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Just to add in something else, The Pack of 15 Legacy NXT Champions from the "Open 50 Packs" Quest step isn't being counted in the progress for the "Acquire 200 Legacy NXT Champion cards" step.

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and I'm guessing ones from the packs from the other steps won't count as well

coarse jetty
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Hello, thank you for creating this bug thread!

Our team is aware of the issue and we are actively investigating it. Once we have more information we can share, we will let you know!

slim robin
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hope the event gets pushed back. couldnt imagine starting the event. logging back in for the progress to be taken away again

dreamy tangle
modern egret
modern egret
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If i have finished the tier why would i play then

short cedar
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but battlepass tho

modern egret
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Already have it bought

slim robin
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i went back to level 1 on battle pass. was on almost 9 or 10

modern egret
gilded holly
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and i dont believe they will give it back

slim robin
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yeah thats true. missing a lot for first 24 hours of a new tier

gilded holly
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yup and i actually pulled the card but still went with the wind

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i hope they give a good compensation not just some skulls and supercoins

gilded holly
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just wait all of us here are the same

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i sent multiple messages to all types of their support but didnt get any answer yet

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ye lost everything as if i never played the update

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inclusing the new se card

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if thats what ur asking

coarse jetty
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@gilded holly @dreamy tangle We hear ya on the frustrations, but our team is actively on it by investigating and working through it. We'll provide updates in the #supercard-updates channel when we have them and we genuinely appreciate the patience.