#[โœ… Solved] Error with IP and Keys

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deft kestrel
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Hi, so I used to have an account but discord decided to permaban it for a singular warning so I'm using this second account of mine now however it says I'm using the API key already. I don't really know what to do or why it's saying this..? I already changed my patreon account to be connected to this one sooo... yeah. I've reset my ip and idk what else I can do.

digital snowBOT
# deft kestrel Hi, so I used to have an account but discord decided to permaban it for a singul...

Thanks for providing the error screenshot! The message You have already used an API key on this IP address means that our system detected another API key (even if from your previous/past account) was used from your current IP address. For security, we only allow one key per IP โ€” this helps prevent abuse.

Since your previous Discord account was banned, and now youโ€™re on a new account, but the same internet connection (IP), our system still remembers that another API key was used from your IP.

Hereโ€™s what you should do:

  1. Create a support ticket: This is the only way to resolve the issue, as you canโ€™t reset this yourself.

    • Go to our Create Ticket Channel.
    • Open a ticket and explain your situation (mention your old account, why it was lost, and that youโ€™ve switched Discord accounts).
    • Our support team will manually review and help unlock your IP address so you can use your new key.
  2. Do NOT make more accounts or use multiple API keys from the same IP, as this could lead to blocks again.

  3. If you recently linked Patreon to this new Discord, make sure your Discord is properly linked in Patreon settings and that you clicked โ€œJoin Serverโ€ after linking.

While you wait for staff, please do not try generating more keys or changing accounts, as this could complicate things. After the support team assists you, you should be able to use your API key normally again.

If you have further questions, you can wait for a community helper in this thread.

Please note: This is an automated response from @digital snow. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.

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[โœ… Solved] Error with IP and Keys