[✅ Solved] I already reset my ip and this keeps popping up

[violet moss]

I reset my ip many times and it won't work, I'm on a vpn and idk if that has to do with it

[kindred cave]

Thanks for sharing the error message. The error "You can't use another key on this IP address" means there's already been an API key used from this IP. This happens because our API only allows one key per IP address. Since you’re using a VPN, it’s likely that many users are sharing the same VPN IP, and someone else has already used a key from there.

Here’s what you can do:

1. Disable your VPN and try again using your real IP address. This usually solves IP lock issues.
2. If you must use a VPN, switch to a different VPN server/location, but there’s no guarantee it will be unique.
3. Resetting your IP in Discord will only help if you’re connecting from a unique IP, and won't bypass shared/VPN IP locks.

Unfortunately, VPNs are commonly blocked this way to prevent abuse. The best solution is to use your regular network connection for API use.

If it’s not possible to avoid a VPN (for privacy or regional reasons), you’ll need to keep switching VPN servers until you find one that isn’t already locked to another key—but success isn’t guaranteed.

Still stuck? If you’re on your real (non-VPN) IP and still get this error, please create a support ticket here and include all details (what you’ve tried, error, whether you use VPN, etc.).

Summary:

• Only 1 key per IP address is allowed.
• VPNs typically reuse IPs, causing this issue.
• Turn off VPN and use your normal connection if possible.

Let us know if community helpers can provide more tips!

Please note: This is an automated response from @kindred cave. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.

[kindred cave]

[✅ Solved] I already reset my ip and this keeps popping up