There was a failure payment earlier today, but I've already resume the sub for this month, but the cosmospro api still warns me that I'm not a supporter.
#My supporter 1 tier is not resumed somehow
oak sun
clever elbowBOT
There was a failure payment earlier today, but I've already resume the sub for t...
If you've updated your payment and resumed your subscription, it's essential to ensure your Discord account is linked properly with Patreon, as this is necessary for the role assignment in our server. Here's what you can do:
- Visit the Patreon account settings to ensure your Discord account is linked to your Patreon account.
- After linking, make sure to click on "Join Server" on that page to synchronize your roles.
- Sometimes roles take a short while to update. If you've ensured everything is linked and it's still not updated, you might need to wait a little while for it to take effect.
If the issue persists beyond a reasonable amount of time, you can create a support ticket on our Discord server for further assistance: Create Ticket Channel. Be sure to provide all relevant details about the issue to get proper support.
Please note: This is an automated response from @clever elbow. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.