#getting this error despite having the supporter I badge on discord?

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jade rampart
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i am connected in patreon, and have used two different api keys

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stark lavaBOT
# jade rampart i am connected in patreon, and have used two different api keys

It seems that you're encountering an issue accessing a supporter-only model despite having the Supporter I badge. Please follow these steps to resolve the issue:

  1. Verify Discord-Patreon Connection:

    • Ensure that your Discord account is properly connected to your Patreon account. Visit your Patreon account settings to verify the connection.
    • Make sure to click on "Join Server" on that page after linking your Discord account to Patreon, if you haven't already.

  2. Reconnect Discord and Patreon:

    • If the above step doesn't resolve the issue, try disconnecting your Discord account from Patreon and then reconnecting it. This can refresh the connection and update your roles.

  3. Switching API Keys:

    • Ensure that the API key you're using is the correct one associated with your supporter status. You can double-check that you're using the API key provided in the correct Discord channel.

  4. Verification of Roles:

    • After reconnecting, check your Discord roles to make sure they reflect your Supporter status.

If you've completed these steps and you're still facing issues, it might be best to create a support ticket in the Create Ticket Channel for additional assistance from the support team.

Please note: This is an automated response from @stark lava. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.