#[βœ… Solved] The bot sometimes doesn't respond

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shadow canyon
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Sometimes the bot just writes "*" and freezes, sometimes it doesn't reply at all for a while and sometimes it gets frozen mid message, waits for a bit then sends the response with an unfinished sentence

storm sailBOT
# shadow canyon Sometimes the bot just writes "*" and freezes, sometimes it doesn't reply at all...

It sounds like you're experiencing some response issues with the bot. This may happen due to server load, network latency, or an issue with the website or platform you are using. Here are a few steps and considerations:

  1. Check Connection and Refresh: Ensure you have a stable internet connection. Try refreshing the page to see if it resolves the issue.

  2. Platform Issues: Sometimes, the problem could be with the specific website you're using. If you face recurring issues, try using a different website or platform to see if the problem persists.

  3. Model Load: If the scenario happens during high usage times, the server could be busy. In this case, trying again later might help.

  4. Switch Models or Websites: If the problem continues, you might want to experiment with different models or websites to determine if it is an isolated issue.

If these steps don't resolve the issue, it may need further technical investigation. In that case, consider creating a support ticket by visiting our Create Ticket Channel and provide more details about the problem for direct assistance.

Also, ensure that you follow the Our Discord Server Rules to keep everything working smoothly. Let us know if you need more guidance!

Please note: This is an automated response from @storm sail. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.

shadow canyon
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I changed from janitor to chub and i get the same error there but worse.

sterile remnant
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api is down rn, wait for it to get back up

shadow canyon
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Does the api really get down that often or am i getting a more specific error?

sterile remnant
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It was down when i told you it was down

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Generally

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Still down

hidden river
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Is there a status page somewhere or are you extrapolating that from the "bots not working" part?

shadow canyon
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Where can i learn when the api is gonna be down?

hidden river
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I'd assume it's not planned but rather random. Still, I wonder is there a status page?

shadow canyon
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I hope so, because this error happens so often. I get it every few messages

hidden river
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at least you're getting messages, for me it's just empty replies from API. been like that for a few hours now.

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Seen it before but it tends to smooth out eventually. But this long is unusual to say the least

shadow canyon
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And even then it only sometimes generates responses

hidden river
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Yeah, when everything works correctly it tends to generate a response within seconds, any longer than that and something is usually wrong, thought it still might sometimes generate it after a bit. But right now I get nothing out of it which is a bit of a worry.

shadow canyon
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I guess it got fixed after the maintenance, it works better on chub.

storm sailBOT
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[βœ… Solved] The bot sometimes doesn't respond