key ip help

[high temple]

i made a key in a different account that i stopped using times ago, i reset the key's ip on that account, and created a new one here.

now, i can't use my newest key with more daily points because of the older key, how can i use it? is there any way to delete api keys? help please! 😦

[orchid swan]

The error message "You can't use another key on this IP address" occurs because multiple API keys cannot be used from the same IP address simultaneously. Here’s what you can do:

1. Stop Using the Old Key: Ensure that you have completely stopped using the old API key on your current IP address.

2. Create a Support Ticket: For further assistance, it is best to create a support ticket. You can do this in our Discord server. Please include all relevant details about the issue to help support staff address the problem efficiently. Here is the link to Create Ticket Channel.

Unfortunately, there isn't a direct way for users to delete API keys themselves, so contacting support is the best course of action in this scenario.

Please note: This is an automated response from @orchid swan. While it strive to provide accurate assistance, It may occasionally make mistakes. If you find any inaccuracies or need further clarification, feel free to wait for our community helpers to give you further guidance. Thank you.

[steel tangle]

Having another account is causing the problem. Go to https://discord.com/channels/1055397662976905229/1118348142258167828 and click "contact owner". Tell him the name of your other account and that you want to switch over to this one.