thick python
I cannot play this game on U.S east servers anymore without lagging: they are beyond cooked ! Had to switch to central because they are more ‘’stable’’ and even there…
The game also crashes a lot before getting into a game. I’ve never had this problem before that last patch
drowsy latch
Where are you located?
thick python
Where are you located?
Canada. It’s not just me having this problem. The whole squad cannot play on east anymore because the servers are bad. They are somehow stable in 3v3 ranked, but not in 5v5
drowsy latch
Thanks for the info. There should be an update soon where I can dive in on your session id and look up stats to see what is going on for you. Stay tuned.
ps. The servers on US East are in Virginia
The servers in US Central are in Dallas
The servers in US West are in LA
Can you tell me which part of Canada you are located in?
(there's a lot of Canada out there...) 😉
drowsy latch
Canada. It’s not just me having this problem. The whole squad cannot play on eas...
This thing about perf in 3v3 compared with 5v5 I've heard from multiple people in different regions. I'll be investigating this with the devs.
If it's stable in 3v3 and not in 5v5, it's possible there is some server overload going on (speculation). I don't have the data yet to investigate this yet, but will soon.
Please hang tight. We're on it.
thick python
Can you tell me which part of Canada you are located in?
Montreal, Quebec
thick python
This thing about perf in 3v3 compared with 5v5 I've heard from multiple people i...
Thank you 🙏🏾
drowsy latch
OK got it. Thank you!
I agree that you should generally be able to play on US East most of the time
Talking with the devs we think this is a routing issue between you and the hosting company that does the 5v5 fleet.
Because the game servers are hosted with multiplay, the exact hosting provider that is handling servers can vary depending on which part of the fleet you are connecting to. This is likely why you are having routing issues with 5v5 and not with 3v3. I've chatted with the devs for some options around how we can fix this. I need to wait until I can see your session id (non-zero) in the network stats page before I can dig in further and show the devs more info. -- cheers
thick python
Talking with the devs we think this is a routing issue between you and the hosti...
That’s a possibility, how can I fix this?
drowsy latch
There's probably not anything you can do in the short term, but longer term we can investigate and see if we can help accelerate you with Network Next
First I need to confirm what's happening with the session_id being non-zero in your network stats page. That's going to have to wait until a future build.
Also, these routing issues tend to come and go, it could resolve itself in a few days.
thick python
Okok. I wouldn’t say that the problem is always happening but I’d say 80% of my 5vs5 on east servers are above 120pings which is unusual. I always sitting around 15-40 but 120 is a lot
drowsy latch
Yep. Routing issue. Another thing you could try is use some gaming VPN like ExitLag and it might help fix those 80%
What's going on is that the internet routing depends on the hosting company (which seems to be different for 5v5 vs. 3v3 in this location)
and also the ip address of you, and your port number, and the ip address and the port number of the server.
This is why it's not happening all the time even when you get the 5v5 fleet.
Internet does things like this sometimes.
thick python
Good to know thank you
Do you have any idea on what’s causing the crashing problem too?
I’ve checked my files, re-installed the game, but nothing changed. It started happening since the last update
drowsy latch
Devs are aware of the crashing problem. It's not you, there are just some bugs. They have a hotfix ready and it's going through cert now.
thick python
Nice that's good news !
rugged dragon
Yep. Routing issue. Another thing you could try is use some gaming VPN like Exit...
yea ive been having to use exitlag for the last 3 months on only rematch too sadly. ping used to be fine but after patch 1 or 2 (ish) my ping is normally 65-70 on dallas servers in other games and like 50ish on virginia, but on central now I get like 80-120 without exitlag
cerulean grail
yea ive been having to use exitlag for the last 3 months on only rematch too sad...
I have the same issue on EU made me drop the game completely. Used to play at 50ms average, but since some patch in August it just couldn't drop below 80-100ms. On very rare instances, it drops to 70ms but spikes up immediately sometimes even to 120ms.
I play on wired Ethernet, I have tried VPNs and Exitlag and I kept waiting for patches but none fixed it. This problem only happens in Rematch, ever other game is just fine.
When this problem started, my 3v3s lobbies were fine and could get to even 45ms. But 5v5, never.
@drowsy latch if you don't mind, would you kindly share server location for Europe? I asked but found no answers.
rugged dragon
I have the same issue on EU made me drop the game completely. Used to play at 50...
fuck bro thats so unfort, if exitlag didnt help me I would've quit too prolly. I also play on ethernet and have good internet too
drowsy latch
It's frankfurt.
thick python
fuck bro thats so unfort, if exitlag didnt help me I would've quit too prolly. I...
Damn that is wild
Hopefully they fix it asap