#arma3_troubleshooting
1 messages · Page 22 of 1
when in doubt, reset to default
I have nothing bound for those controls
I have changed my binds a lot as Ive played so I would rather not
Mods?
I checked the controlls for all the ones I'm running and nothing is bound to q or e
That's not my question's answer
then what is?
Do you have ANY Mods?
yes
Then unload them all and test
Hi! I'm trying to use Brettmayson’s for sign mod. Any command that will sign all files with one shot? Or do I have to repeat that for every single file? Thx!
You can just use DSUtils
How do I host so the game would appear for my friend? I enabled upnp in my router but it still shows me that error that I apparantly don't have it enabled and tried that zero tier thingy which also didn't work and port forwarding I can't find it in my router settings
@steady hawk
sorry for the ping
What are you expecting me to do
well maybe you can help me out
You shouldn't use this method to get answer since it is very random ping you have very generic question
You have simply zero reason to ping me
time to find a new powercable. But that is beside the issue. Still the easiest way and most reliable way of getting it to work as before.
Are you using an alternate profile without knowing/realising?
best to also describe the difficulties
Fair point
11:14:42 Warning Message: Addon 'FIR_F14_VF154_F' requires addon 'FIR_AirWeaponSystem_US'
The server apparently does launch, but I cannot connect to it
your server wont boot past that
Am I loading the mods in the wrong order
Is it bottom up rather than top to bottom
Or left to right
that doesn't matter, there's either a ttypo in the mod folder, it's empty or a typo in the start params
also the log file is quite empty, so if you ticked noLogs somewhere please untick that and never tick it again. It does nothing for server performance and only makes troubleshooting harder
you're also loading all your mods in the servermod argument, that's wrong. Use the mod argument.
Okay, what should be loaded in servermod?
nothing
Alright, I'll try that
@Advanced Rappelling - Reworked;@Advanced Sling Loading;@Advance Towing there's a typo in there e.g.
should be advanced towing
so there's problably more of them, enable logs, start server and then look at rpt for list of mods that will tell you whats loaded and what isn't
Oh
I think I know what my problem was
Some mods are quirky and name themselves differently on workshop and folder
And I want the folder names
or it's not that at all
is there a specific name I'm looking for?
We cant know since we dont know what folders you got
Fair enough, how should I show you?
dunno, you may need to figure out the mod folder names yourself.
my suggestion
remove all -mod launch paramters
then open the folder so you can copy paste them one by one
so you get them right
The part that's getting me is that I did copy the FIR AWS folder directly
And nope, it's still apparently not loaded
Is there an option somewhere that limits the amount of loaded mods?
the loaded mods are decided by you via -mod and -servermod arguments
Wells, removing the fir aws and related mods did make the server load this time apparently, so I'll try loading it again later I suppose
how do i fix these textures?
tried running without mods and verifying game files, no fix
Prove it with a screenshot. That shows way too many unrecognizable mods to rule it out.
and disable reshade, maybe one of its shaders messes the background and some icons.
i had reshade for about a year, no problems like this before
how do i disable it either way
just create a new preset and/or disable all effects, just like you have enabled them
disabled every effect, still same as above
no need for screenshot since its identical
i assume my only option is a reinstall, right?
you could try reverting custom parameters to default if you have set up any in your Launcher
And if you remove reshade entirely out of the equation? (I have no idea how to use it in conjunction with Arma 3 anyway.)
also fair to mention i didnt update the game whatsoever, this just randomly happened today morning
i could try yeah
it could be worth checking the RPT too, perhaps game managed to log any issues regarding this
!rpt
Arma generates a .rpt log file each time it's run, which contains a lot of information like the loaded mods, or any errors that appear, this log file can be very useful for troubleshooting problems.
To get to your RPT files press Windows+R and enter %localappdata%/Arma 3
Additionally see the wiki page for more info: https://community.bistudio.com/wiki/Crash_Files
To share an rpt log here, please use a website like https://sqfbin.com/ to upload the full log, that way the people helping you can take a look at it and try to figure out the problem you're having together with you.
Note: RPT logs can hold personal information relevant to your system, the game or others.
dont see any errors
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
heres a pastebin version of it
hhmm idk then, I've never seen anyone having such issue before, if you can't think of any other way of troubleshooting this then I guess reinstalling is better than nothing
yeah i guess so
ill restart my pc to make sure its not a one time problem and then if it persists ill just reinstall
before i reinstall is there any way i could keep my mods installed?
not really looking forward to reinstalling 100gb worth of mods
guys so idk what is going on with my game but it keeps playing from what I assume is a trailer with a bunch of loud noise and I have no idea how to disable it
steam bug, try restarting your pc that usually works for me
alright
If they are not loaded in the launcher then they will not be used. You can make a mod preset in the launcher and save it. Easily selectable later.
Check for settings in Steam that autoloads the Steam overlay for the game. Either Steam settings, or properties of the Arma 3 game in the library.
Er.. Anyone got a link to whatever mod that is?
where do I find the thing that autoloads in steam settings
restarting helped from some time until it started playing again
open your steam overlay in game and close the web tab or whatever is playing the trailer there
It's in Dutch, but you would find it at the same for your language.
getting download failed on some mods and I am on PC
that's a Steam problem so report it to Steam I guess
through the game workshop?
also highly doubt it considering I am now at 400% of the mod being downloaded lmao...
what game workshop? Arma 3 is using Steam for it.
then reach out in #reforger_troubleshooting , no worries
Yo I have a Gefroce 3060 GPU And Ryzen 7 5700G and 32gb memory And in every operation i play with my group i never had stable frames anyone knows why?
i dont know much about PC parts but i feel like my build is quite good
no i mean the actual mod files not the mod preset
can somebody help me with these errors?
Bad Mod does. Get rid of it
my arma will not load
Okay?
IDK what FFIS is but read the guide of it
The FFIS Mod's description explicitly says what you need to do
https://steamcommunity.com/sharedfiles/filedetails/?id=2131149623
Anyone know anything i can try to fix talking in game?
Ive verified game integrity
Changed mic quality settings
Deleted Local files and redownloading
Running Steam and ARMA as admin
I am not certain if when uninstalling the game it also removes the mod content of the workshop. If you want to reinstall I suggest you remove the entire contents of the Arma 3 install folder in steam, and then do a re-verify. This should download all files new. I supposed if you know where to look you could also remove/verify/reinstall only those files affected by the reshade mod or whatever it is.
The one you don't know exists. 😉
check the pinned messages about audio devices. Make it your default windows sound input and output device (before you start the game)
Hey if i start arma it freezes but its not really frozen when i click on "wait for the program to respond" when it says Arma 3 is not responding it just loads normally but its pretty annoying can anyone help me with that problem?
are you using mods?
yea, it does the same without mods tho
is your game installed on an external drive (maybe usb connected)
no i think its on my D drive
i have a better c drive should i move the game installation there?
could try
alright
how do u copy startup parameters to clipboard?
from where?
from launcher
have you written custom launch parameters to the parameter line?
or what are you trying to do?
I want to make a .bat file to launch arma3
guys i need help with a mod workshop
easiest way probably would be to copy the launch parameter line from the .rpt log
or write it manually
youll have to state the details of your problem before anyone can help you
ah thx!
another q, how do u change FPS limit? i think option for this was added....
cant remember there being such
hmm I thought it was added. the max is now 120 FPS
just wanted to see the max FPS
I don't think the client has a limit?
Not one that I'm gonna hit on my hardware anyway
120 like I said
there is no option
no, people can go way above that on empty maps.
oh its max for me
oh right makes sense, have to change that
144 now 😀 thx
That clips if going over a certain character limit iirc.
Above that you can get the whole command line with process explorer.
hey bad news, i did a clean reinstall of the game and its quite literally the same problem
i am absolutely clueless on why this is happening
Do you still have Reshade on your system? If so, sabotage that so it can't run.
afraid not
the game doesn't start with it so i'd assume it isnt a reshade related issue
Have you updated your graphics card drivers?
Hi guys, so I was not in pc since two weeks, right now I can't see my favorite public server in both launcher and in-game browser. (also direct connect is not working too) The server has at least 60 player online always and I check from some website and it's online but I can't see it. (btw the host also has two more servers in same ip I see these ones as normal) Anyone can help?
Sounds like your network is messed up. Or using some kind of VPN. Thethered to mobile connection perhaps
I have switched out cards recently
Has anyone else had an issue where WASD keys refuse to function? in the editor they seem to activate some tools (space bar cycles through terrain snapping functions not sure why). This only started today and I don't have any recollection of doing anything differently from what I normally do.
it did work earlier though
I remember a friend of mine did some port settings in my router for hosting arma mission.
That should not affect your own game or launcher looking up other servers. Unless he messed up bigtime.
Do you happen to know if the Kunduz afghanistan map even works for multiplayer?
basically
when i load in, I load in fine.
but when my friends try to laod in, they get stuck in a loading screen, i can see them able to walk, and they say that they can hear everything oging on aroudn them, but all they see is a loading screen.
i tried to see if it was any of the mods, i removed all unsigned mods, and made a new preset that they loaded.
still not working
I dont know what else it could be or why this may be happening.
very frustrating
Did they actually load the map?
they get through one loading screen
then they say a second one appears
that never goes away
but they can hear everything around them in game
and i am able to see them walk around
I mean, it sounds like they didn't load the map mod.
no they have it
its a preset
it is part of the preset
every mod i have loaded, they have loaded
here you can see it is part of the preset
shrugs
After loading that modset, can they then view that map in the editor?
Yes
I found an article about the same exact issue from the Epoch mod website, but its for Arma 2 and its fix doesnt work seemingly
Time to parse your problem. Strip all mods but that map, and host an empty scenario on it for your friends. Ensure everything else is vanilla so you can be sure it's not another mod causing a problem.
the system error is in dutch but it basicly transelates to: the code-execution can not be continued becous (empty space) not found, you can probebly solfe this problem by reinstaling the program ( I have reinstalt it 3 times and it still won't work)
anyone that can help me solve this?
you probably are missing files, Win11 seems to be doing that all the time. Try verifying game files instead or reinstalling straight-away
it says "all 195 files succesfully validated
Hello, when I want to put some mods by importing an .html file, I get the following: (Mods cannot be used because Steam is offline. Try again later.)
is your steam offline?
No
can you subscribe to a single mod from workshop and does it download?
Hi , i have this problem with some servers like : Server name: [ OFFICIAL ] Arma 3 CP by Bohemia Interactive (EU) #03
Address: 85.190.155.159:2502
Server version: 212150787
Required game version: 2.12.146373
Map: Malden
Mission: Escape 10 Malden
Players: 8/10
anyone know how to fix it ?
It downloads on steam but it doesn't show up there
first thing probably is to try to verify your game files on steam
!steamverify
Steam file verification process:
Right Click on game -> Local Files -> Verify Integrity of game files
Arma 3
Steam Workshop Mod repair process:
Open Launcher -> Right Click on mod -> Repair
The first process will automatically verify Steam Workshop items as well.
I've alredy done that
It says all of them are ok
? what next
omg I just restarted steam and it works
how do I load official missions with TADST?
Hey im running into and issue with my mod in the addon builder.
So when i dont pack the pbo with the biniraized option checked off it works fine. but when i have it checked on it doesn't work
any solutions?
doesnt work as it doesnt show up in the game or its glitched
not a config or model cfg thing it seems to be with the binirazation of the addon
possibly project structure issue
as in how the folder is structured before packing? right now i have it set to /mod folder/ (content) should i make it /mod folder/data/(contents)
you probably dont use P drive?
i do use the project drive
the pbo is just structured with no data folder just the contents in it textures p3d etc
data folder does not matter
do you use special characters in your folder names?
or spaces
no
it works but it isn't binirazed and it takes forever to load
only when i have it binirazed i run into issues
then you got some bad data there
too complex models or too large textures
as the game binarizes the unbinarized data on launch
which causes the long load time
or very faulty config
alr ill look into that thanks
As a one-off, log in as admin and use #missions after connecting.
For autostart you have to manually modify the server.cfg and then tell TADST not to overwrite it on launch.
Same with mod-based missions like Antistasi and Vindicta.
updated them, no fix
i am absolutely clueless
dont have it installed anymore
did a clean reinstall
Anybody have a solution to the mic not working in Arma but everywhere else it does including steam. Been banging my head on this one
Sometimes my troops spawn with accesories such as masks and goggles, any way to turn that off?
https://community.bistudio.com/wiki/Description.ext#disableRandomization or myUnit setVariable ["BIS_enableRandomization", false]; (from https://community.bistudio.com/wiki/Arma_3:_Characters_And_Gear_Encoding_Guide#FIA_headgear_and_facewear_randomization) 
Check pinned messages about audio devices.
Yeah haven’t had any luck with the pins
is it a usb mic or analog 3.5 jack?
Tried both … 😞
how do I fix this???
have you accidentally turned mic volume down for arma
no idea.
could tyr deleting the "addons" folder in Arma 3\ in case you have put something not belonging there
and then redownloading it with steam verify
Is there a specific area to do that compared to to output for other games
dont know
Everything I can access is maxed out at this point
I fooled myself once by disallowing use of the mic for applications in Windows security settings. then I wondered why discord didn't transmit my voice. Duhh!!
Yeah it works in every other program and game but Arma is what has me baffled 😂
anyone can help me with this ?
already did both of those
neither work
extremely weird issue
have you tried making a new profile in game?
that should reset the settings
in case something there has gone poof
holy crap youre a god
ive been struggling with this for a week and switching the profiles fixed it
thank you
👍
Hi i need help, Im tryna host a game for me and my mate but its not showing up for him when i play
anyone knows how to fix?
I Don't know why my fps is locked at 48 , just two hrs earlier it was giving above 60 fps , but now its permanently locked at 48 fps even at menus
Uh.. I don't have any mods loaded and I can't do bootcamp?
have you tried deleting the stuff you typed into the searchbar? It's probably looking for a scenario named whatever you have in there.
Nope nothing.
For campaign i just got SOG.
do you have any cdlcs loaded? The background looks like the Spearhead terrain, maybe it's conflicting with other things
CDLCS? I don't have anything loaded
i'm asking about these
Oh yeah ill unload those
apart from Contact they are all Curator DLCs, also known as CDLCs.
That did it.
someone mentioned earlier today that Spearhead loaded with some others will cause many main menu options to disappear, will probably be resolved in a matter of days
how do i change the gun i use for a steam mission
typically you cant unless the mission is designed in way that you have fully open arsenal to choose your gear from
oh ok bc i getting tired of this stupid base rifle
Server doesn't seem to be online. At least that number. Maybe it got reassigned for Spearhead 1944?
there was 8 ppl in the server and it's the official server , for some reason i only have this problem when i try to join escape mod
For your server to show up in his server browser you probably need to have UPnP working in your router, or manually port forward the right ports for Arma 3 (UDP range 2302-2306). Some people have a special type of Internet connection that doesn't allow this to work anyway (Carrier grade NAT). For them the only solution is to use VPN-like solution like Hamachi or Zero-Tier. Or spend the money and rent a server hosted on the internet for Arma 3.
Well, I've had the launcher serverbrowser search for "arma 3 cp by" under official servers for 5 minutes now and it only found 4 out of 80 servers. But not number #03 EU.
Fair enough. If you can see it and others are playing on it then it probably works. I don't know why you get that blank role/unit selection screen though.
after the last update (spearhead 44 launch), turret controls are very slow and choppy
I'll double check vanilla game, no mods, no DLC loaded
I've tried the gunner and commander seat on a slammer, gunner seat on hunter, gunner on blackfoot, heavy MG on tripod.... all turrets seem to be broken
confirmed still happening with no mods or DLC loaded
running file verification to be sure
everything validated okay
everytime i make a server fro online it says my router is messed up or smt
I'll try asking in the forum
I think I found the problem. turns out arma 3 doesn't like running at over 200 fps
Not usually a concern :P
my mic doesnt work in-game (it works everywhere else), I already have it default on both the PC settings and steam settings and it didn't seem to fix it
Check the pinned for frequently asked troubleshooting
I did, and it tells me to do what I've already tried that's why I asked here
And that wasn't you've said already, anyways
- Are you 100% sure that microphone is working?
- Are you 100% sure Windows says it is the default microphone?
- Are you 100% sure you are the only one who can't use VOIP in-game?
- Are you 100% sure your in-game channel is correct?
- yes it works everywhere except Arma 3
- yes, I've checked multiple times and since it's the only mic connected to the PC anyways there arent any others that would be default
- yes since I've been playing on a public server and a lot of people use the voice chat there constantly
- yes I was speaking on the right channels, I know that because when I typed what I was saying people would answer but when I asked something on voice chat no one answered
(I tried to set my mic gain in the game settings to max in case it just wasnt high enough and didnt work either)
Just in case have you set it to default before or after you launch Arma 3?
both, also it's the only mic on my PC so there isnt any other mic it could default to
Hmm
I've thought of the possibility that maybe the voice gain is low and tried to crank it up to the max both in-game settings and PC and steam settings but it didnt seem to fix it
Some webcams also come with microphones. Or they are hidden in the screen frame of a laptop. It doesn't have to be connected by cable to be a device for Windows.
Something must be up.
" The cloud file provider is not running." appeared on discord 3 times just yesterday.
I also got two FT tickets about it from yesterday.
Microsoft be messin with us.
Microsoft messes period.
i tried to load a map and got this exit code
do troubleshoot your mic on windows setting
@river shore i fixed mine by clicking that button, just follow the step
17:35:34 Warning Message: Addon 'ace_compat_sog' requires addon 'loadorder_f_vietnam'
What does this mean?
Hello!, i'm having troubles ussing vehicles
i'm trying to test some of then
and i've faced this problem: the vehicles I place on ZEUS does not allow me to hop in
is this due to a new update?
It means the "ACE compatability mod for SOG Prairie Fire CDLC, requires the SOG Prairie Fire CDLC and you don't have it loaded"
no. You're the first one with it
It's loaded both on my client and server
Do I need so sign a key for it?
That message says its not loaded. In so far 100% of cases, the message has been correct and the human made some mistake and it wasn't actually loaded
neither get out of it as the driver if i teleport inside of the vehicle as a ZEUS
well its loaded
The mission is set for the dlc
if it was loaded you wouldn't get an error.
try using a command line of sorts instead of this "control panel", I'd say it does not work if you selected proper option and yet it still causes you a trouble. If you don't have access to any other method then contact your service provider.
Only the RPT tells you whether a mod is loaded.
Usually it'll also tell you why not.
fixed it, it was actually that the vehicles where defaulting to being locked, thanks
now, on other question, are there ways to aim a BM-21 with no ballistic computer?
Okey there is a green checkbox that says it should be loaded.
Doesn't mean its loaded, that control panel will probably have some bug where it tells you it loads it, while it doesn't actually do it
Should there be a folder called "VN" in my server? because there isn't and that might be the cause
I'll just contact support, I was hoping to get this fixed quickly by doing it myself
yes
hey if i have so problems anyone know how to fix that? its the action menu: when i press the middle mouse button ( the mouse scroll wheel button ) the action menu pops up but i cant scroll up and down and i dont find the settings too
how do i fix that
i have restarted the game multiple times and usually it worked but this time it didnt
I guess that's a DLC vehicle, if you have any mods loaded disable them and try again - if it fixes itself it means you have a broken mod
well
i have 100gb of mods
soooooooo
yeah
thank you for your advise
i have 93 mods
and last time i booted up the game
all of them worked
taht i use
I have a desktop, no webcams or mics
thanks I'll try that
so reddit redirected me here for more specific help. the story campaign is barely functioning and i already verified my files and i have no mods running because i JUST got the game. he said he couldnt help further and to ask here
what's the problem?
takes ages for stuff to happen, waiting for tasks to start, waiting for it to acknowledge i completed a task, waiting for it to tell me what the task is, huge gaps of time between dialogue. it took almost an hour to beat the tutorial because it was so slow and the first mission wasnt much better. the second mission is in a complete deadlock after it asks me to open the map.
curious. What frame rate is it running at, typically?
im not sure. the gameplay itself was running fine, it was the dialogue and events that were struggling
Can you paste your RPT log file? Should be able to find them in Users\[username]\AppData\Local\Arma 3
where woild that be. i cant seem to find it
System drive. If you can't find AppData then turn on "show hidden files" in explorer.
which one are you looking for?
Whichever one you had the problems with. There's one for each time you started Arma.
"date modified" will be the time Arma was shut down.
heres the latest one
Closest thing I found to a problem:
17:58:08 InitSound ...
17:58:09 Selected Audio Output: Headset Earphone (Corsair VOID Wireless Gaming Dongle) - Channels: 2, Freq: 48000
17:58:10 Error: Mastering voice creation failed - no sound will be played, with error: 800706be.
17:58:10 Warning: Audio device creation failed, attempt to create default audio:
17:58:10 SamplesPerSec: 44100, channels: 2
17:58:12 Error: Mastering voice creation failed - no sound will be played, with error: 800706be.
17:58:12 InitSound - complete
Do you have another audio device you can test with?
Although how that would cause script timings to get dumpstered, I don't know.
is there a way to fix arma 3 poor optimization?
Yes but they're not gonna do it.
i mean that i can do to maybe increase a bit of the fps ik that they dont care about this game
unfortunately my pc audio isn't working right now so i was just going of the subtitles
and have nothing else i can use
weird. i hopr its not that because i will be awhile before i get a new pc
Old rule about fixing stuff that's obviously broken first :P
Set object view distance as low as you can stand.
thanks for trying though
Has anybody else had issues opening the Eden editor after the CDLC was released?
Define issue, define the CDLC
The new One. the WW2 one. I also tried the game in vanilla and whenever i open the eden editor it results in the game screen going black temporarily, and then Bringing the loading screen with the loading bar fully completed. I've just left it to do its thing for 20 whole minutes and it never loaded. Despite only taking 30 seconds or so usually.
Verified integrity of my game files, Turned off mods, No DLC enabled outside of the default ones and yet the game wont load the eden editor no matter what i do
Send RPT
Arma generates a .rpt log file each time it's run, which contains a lot of information like the loaded mods, or any errors that appear, this log file can be very useful for troubleshooting problems.
To get to your RPT files press Windows+R and enter %localappdata%/Arma 3
Additionally see the wiki page for more info: https://community.bistudio.com/wiki/Crash_Files
To share an rpt log here, please use a website like https://sqfbin.com/ to upload the full log, that way the people helping you can take a look at it and try to figure out the problem you're having together with you.
Note: RPT logs can hold personal information relevant to your system, the game or others.
Weird. im seeing something about a cloud file provider exiting. im at 95% full on that. could that have any impact?
the intro voice thingy is playing for my friend constantly
most frequent source of unwanted sounds is steam overlay (shift+tab) playing some video in its browser 🙃
What intro voice?
he says the steam trailer voice thingy is playing nonstop
ill tell him this
Yes. Microsoft OneDrive.
They did a update a few days ago and since then we have TONS of people reporting issues. It breaks your My Documents folder (where Arma stores profile info and... Eden editor missions)
Any fixes since I looked into it and yea it sure does
turn it off
exclude that arma directory somehow
move your profiles directory elsewhere. Arma launcher has -profiles= parameter
i installed new mods for arma3 but the didnt go to the !workshop folder anyfixs?
And my dlcs arnt showing
So i've been getting the known error "battleeye, client not responding". I tried every fix on youtube, reddit and everything but nothing seems to be working.
I've verified the files, deleted battleye and reinstalled it again, turned the batteye enabled button on and off, restarted pc, restarted router but nothing works.
Make sure steam is running, maybe restart it
How to fix server connection fail
yes
It keep saying connection fail to server
How to fix it?
Try other servers to confirm it is a global fail. If so it is probably your internet connection/ISP or your own computer that is causing the blockage. If you can connect to other servers, choose those servers instead.
Hello, now i'm facing another issue, the RHS BM-21 cannot preciselly aim the artillery without a artillery computer, is this a oversight by RHS?
Nice error message, I'm sure it means something. If only we knew about the context of it.
from what it says it probably means either the mod was missinstalled,? or that you need the other one
Usually because you're running two Arma 3's and one is accessing so one cannot
do you mean the launcher and game collide with each other?
well I'm only running one instance of the game
Are you 100% sure?
yes
As the error says, any server running?
not that I'm aware of no
Then as the error says your profile folder may simply protected
I've given it acces via controlled folder and such and my security hasn't stopped it recently
Are you 100% sure? Do you know which folder it is?
C:\Program Files (x86)\Steam\steamapps\common\Arma 3
where is it then
when I go to My documents there is no arma 3 folder
Are you 100% sure?
yes i am
Are you sure you're looking at your user's My Documents?
yes
Have you ever moved your profile folder?
not that I remember
Or, have you set this?
The box is unchecked
Then look carefully around My Documents
If you have multiple drives, check others than C too
i didnt know you could move your profile folder
You apparently can
maybe i can move my 4gb of arma missions onto my hard drive
It simply isn't therer
D:\Users\[redacted]\Documents\Arma 3 here is mine, not used but default one
I'm there but no folders
Then use search function
Does it have Users in it?
yes
Do you have your current profile in it?
how to recognise?
Wait I think there is more easier way to recognize
Open up Eden Editor, do you have any of existed mission?
No all gone
I think wait
let me check
hold on I didn't get the message I used to get
@steady hawk you are a legend, you helped me fix my game
I did nuthing 
yes you did, that checkbox in the parameters, I just put the folder addres in there and it worked
witj-hout you I would have never found that
Mhm, have fun anyways
thank you
That's rpt folder, it shouldn't have users
Yeah I wasn't sure if that was it
@marsh igloo Are you using Microsoft OneDrive?
They updated a few days ago and since then tons of people have issues with their documents folders (where Arma stores your profile)
Oh really? I haven't heard any of it yet
inb4 onedrive just completely deleted the profile
You have definitely seen the large amount of people in here and #arma3_questions that ask about "cloud file provider not running" errors
But the error doesn't showed that
I counted like 8 the last 3 days. Also half dozen crash reports on FT
It's the same thing though
It's all F'ed documents folder
Well anyways if you're good with this let you handle that
Sometimes throws error at Startup, sometimes crashes the game. Sometimes just doesn't let you save your profile
It's a good idea for any problem that involves documents folder, to ask for one drive first
We also updated the "cloud file provider" error message to tell users about it
doesnt arma have problems if the profile save is on a different drive to the game installation as well or was that something else?
Don't think so
Do you have a Onedrive folder that it could be hidden in? I wouldn't be surprised if Onedrive keeps the files locked. Though usually you get other errors with Onedrive causing issues.
As always, I'm late in suggesting stuff.
@quaint jewel it's ok, problem has been fixed
Problem has been workarounded but I wanna know what the cause was
Some of my players are a... little blind and want me to source and add a mod that I can use to put a drone or aircraft up and illuminate (via IR) their objectives and targets. While I aint opposed to helping them out if they wanna use their support tickets to get it I haven't don't much flying so apart from hearing it's possible se they have seen it on arma 3 YouTube videos I don't know where to start. Do I need mods or can I do this with vanilla assets and can I set up ai to pilot and "paint" ground targets or do I have to remote control it??
I probably deleted the save folder
can someone please tell me why my steam wont download steam workshop mods!!!!!! is it a corrupt file and in what folder i need help please
Anybody know why units keep exploding a bit after death ?
Units rather than vehicles?
Yes
Like they blow up in a 155mm fashion and kill everything next to them
I think its a problem with KAT tbh
KAT advanced medical
Hello all would anyone be able to help me fix this RHS PIP where if I point downwards the gun itself blocks the view and if I point it straight ahead it show a clear picture
might be an issue with one of other mods you're running along withh RHS. Like the scope and/or gun have badly configured PiP
I've tried multiple mods that could cause this issue but still nothing
I'm not sure how to configure pip
it's up to the person who made that scope
It's an RHS scope
Try repairing your mods
Steam file verification process:
Right Click on game -> Local Files -> Verify Integrity of game files
Arma 3
Steam Workshop Mod repair process:
Open Launcher -> Right Click on mod -> Repair
The first process will automatically verify Steam Workshop items as well.
Do the first one (full game repair to check all mods at once)
Any good tips for fps issues?
lower rendering ranges.
Don't lower the graphics options too far. It shifts the processing to the CPU rather than GPU, which means it gets bottlenecked. And it already is single core limited mostly.
Did that but it doesnt change my fps at all
You will need to get a bug report to them so they can investigate. Try their homepage or steam workshop page
Thank you for the help
does moving arma to my SSD help with framerate at all or does it just improve load times?
helps with object loading times or something like that which can improve fps/reduce stuttering
loading a broken mod
Either some mod is loaded
or game files are corrupted
Verify files in steam, try again. If still broken send
!rpt
Arma generates a .rpt log file each time it's run, which contains a lot of information like the loaded mods, or any errors that appear, this log file can be very useful for troubleshooting problems.
To get to your RPT files press Windows+R and enter %localappdata%/Arma 3
Additionally see the wiki page for more info: https://community.bistudio.com/wiki/Crash_Files
To share an rpt log here, please use a website like https://sqfbin.com/ to upload the full log, that way the people helping you can take a look at it and try to figure out the problem you're having together with you.
Note: RPT logs can hold personal information relevant to your system, the game or others.
i tried verifying before but i had the game running, its much slower now so thats probably what i missed
thank you lord dedmen
how do i change the monitor
for the game
it loads on my secondary one but i cant get it onto my first
im trying to get on to a server but keep getting this error
but i have all the listed mods downloaded...any help would be really appreciated
@fringe salmon here 🙂
how and they're steam mods not mine i was playing perfectly fine i have Hella hours on this but out of nowhere this just happened, i can play just not with mods
i have verified steam files the integrity files, i have deleted and re downloaded and some done soo much what did i do ugh
there's a message right below what I said that explains it
oh ok let me try
nothing happens when i press repair im looking at steam too
whats supposed to happen
@mental river sorry not trying to bug but whats next
i pressed repair and none
steam tries to repair stuff if anything is broken, check the downloads section of steam
there's no guarantee that it'll work for you. I'm not sure what the problem is
something could be wrong with your .net framework installation
try reinstalling it (or update)
Gentlemen, any suggestions?```ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
[----] Verifying installation...
[ 0%] Downloading Update...
[ 0%] !!! Fatal Error: Steam needs to be online to update. Please confirm your network connection and try again.
threadtools.cpp (3552) : Assertion Failed: Illegal termination of worker thread 'Thread(0x02CFA058/0x00000254/0x'
check your remaining memory by typing "Create or format hard disk partitions" or by typing "systeminfo" in a terminal assuming your on windows
@mental river i did still doesnt work
idk i have it downloaded to my d drive its a hard drive connected to my pc
then what im looking at it
should i move to my local drive?
That's not what Leopard asked. You can answer that in Yes or No
On an Exile server we've set Spearhead up, I tried using one of the vehicles but when in gunner view this happens with all of them, has anyone else had the same issue and if so, how do I fix it?
It happens in any gunner, main or machine gunner
no
Nevermind, it seems to be agraphics setting issue, when I changed PIP quality it fixed itself
onedrive bad unstill for work pc
it worked holy shit thank you soooooooooooooooo much man
external usb drive?
so i been having problems with my mic talking a went throu and looked and my input and output are right now nothing a can hear fine but not talk every other game work fine but arma 3 is the one game that dont work i need help
@steady hawk idk what the hell happened to the audio quality, also i had to make it really short because discord is petty about file sizes
Audio or video quality don't matter, if you and me and we can see the issue. And, where is the issue?
notice how i can hear the helicopter from the sides but when i move my camera to the back or walk to the front of the helicopter i cant hear it at all
i disabled all of my mods
I can?
theres the weird static sound but no heli sound
I mean not my game. Your video says the helicopter sounds very finely
Where actually you cannot hear the sound? Left? Right? Front? Back?
And is it happening only for that helicopter? Or anything/anywhere?
front and back and it is every helicopter
in the video the sound is gone when i point the camera towards the back of the heli
no blade sound only weird static from bad video quality
Again, I can hear 100%
You're probably playing with audio surround enabled in your pc settings, probably virtual, since the video is okay.
Switch to stereo and you'll be good
oh what the
I don't know if is soundcard or GPU or something else, but probably what he said
You see? More like you hear?
where do i go to change that
Idk, what headphones do you have
im using a pair of logitech headphones
Then you should have their software installed
yeah i have g hub
Go into its settings and look for surround/7.1 options and disable them
this is how it is with the problem
You're only using left and right, right?
Since it is a headphones, not 5.1 or 7.1 or something
yeah its headphones
G pro X or something else?
It should have 7.1 surround system, try to find it and if is enabled or not
“I never changed anything” is not even a concern if you have the issue RIGHT NOW
if i turn it on the audio quality is really bad
How about Windows?
https://support.microsoft.com/en-us/windows/how-to-turn-on-spatial-sound-in-windows-10-ca2700a0-6519-448d-5434-56f499d59c96
Turn on spatial sound in Windows 10.
What was that?
i enabled surround sound within g hub
i can hear the heli from all directions now but it is a little quiet even with all volume settings in arma maxed but this could just be the heli
Just in case check this too
let me try a different heli
turning that on did not fix it however turning on surround sound in g hub did
Okay so you're now hearing the chopper just like you can on your phone?
so far yes
Then good, case closed?
maybe
Have a good gaming
thanks for the help
probably what happened is g hub settings got reset when i unplugged the headphones
something about the audio is still off
well the surround sound is virtual so it will sound awful no matter what you try
i wonder why it worked before
stuff gets updated every time and you won't notice it until you restart your pc
i noticed the helicopter is still quiet if im not in it and i look at it
but if i look away i can hear it
are you on win10? If you click on the speaker icon on your windows taskbar, do you have any surround/spatial sound thing enabled?
That's what I've suggested already but anyways
it didnt work when i turned spatial sound on
you can click on Sounds, go to the playback tab or whhatever its called and go through the properties for your headphones
alternatively right click and do test or configuration
in this the forward is really quiet
Turning on and off may solve too
do you have them plugged in through that funky logitech dongle?
try directly into your pc's jack port
if i do that theres just no audio at all
are you restarting the game between all these sound changes?
or do you mean the video?
hold on
if you plug headphones into another port you have to select them again from the sounds dropdown in your windows task bar.
just like you would change the output device.
yeah i did select it
when i click the volume slider it makes that ding
but
the speaker setup surround sound thing doesnt make any sound and the video sounds weird again
now my headphones are just screwed up everywhere even outside of arma
@golden nova did arma break my headphones or something because now everything sounds super low quality and when i watch a youtube video only the music plays and i cant hear the talking
i reinstalled the drivers and everything
I don't know what you did before my last message and now but I doubt Arma would do anything to your PC. It's either the Logitech software or just your headphones.
Do you have any other pair of normal headphones with jack port or speakers?
computer sounds are still fine like when i click the volume scroller it sounds fine
but every other pc sound is weird
no
some videos work fine
so the speakers shouldnt be blown out
since it's not just an Arma issue anymore you might want to go to #offtopic_software. You could try uninstalling the GHub and uninstalling your headphones through the Device Manager so your system would "forget" your headphones, restart the pc with headphones unplugged and then plug them in.
okay
cant believe a dumb little arma issue evolved into this 💀
It wasn't an arma issue to begin with. As the video was fine.
but other applications and stuff worked fine before i launched arma and started messing with speaker settings
didnt work lol
im gonna try to find a diff pair of headphones
im ngl i think my headphones just killed themselves
ive tried literally everything i can think of
kinda lame because i havent even owned them for a solid year
its just strange because its only the front surround sound thing causing issues
left and right speakers seem to work fine
so my friend is playing on a mac, and she doesnt get the normal arma 3 launcher? it just brings her straight into arma, so she cant load any mods properly, how can we fix this?
There was a recently made channel or thread or pinned message about the mac version having received an update. But since I can't fathom Apple stuff I never bothered to dig further into it. A search for Apple should narrow this down.
see announcement: #announcements message
so we just went there and got stuck on the files "application support" part
steam isnt in there
so i messed around with the balance and seemed to fix it? sorry still wrong channel i know
then ask in #linux_mac_branch, I don't have mac and that's a pretty experimental port of the game.
i plugged the jack straight into my pc instead of the dongle thing aswell
I can only see sky when loading in to the server, yesterday it was working perfectly fine now i have this, any ideas?
It just could be “the server”'s decision or settings
Oh so nothing i can do about it then i guess ?
Nobody but you or “the server”'s owner can guess
Because your “issue” has literally zero info, we cannot answer than that
No worries thanks anyways
Game won't start, here's the troubleshooting thing. Does anyone know the problem?
or could it just be that i have 324 different mods downloaded?
"could it be" you can easily cehck that yourself.
I can look at that report tomorrow
well i don't know how to check that, but thanks see you tmrw then.
Don't load many mods
I figured that, do you know about how many mods the game is able to load?
thousands
I believe i have about 120 gb of mods downloaded.
damn
''includefile pr/frl/addons/main/macros_localhpp not found''
verify game files?
nvm it says addons
either that, or missing mod
usually means you are missing a mod, that another mod depends on
aaah, is that mod called macros_local?
no
"pr/frl"
no idea what that's supposed to mean
that's the spot where mod names usually are
go through the mods you have loaded your game with and look for anything that would have FRL in its name or within files.
will do
my guess would be the Frontline gamemode from workshop if it somehow ended up on your mod list
i believe i deleted that because it hindered another mod to load
it was still there
deleted it now
I'll try to run the game
and regarding this, your game can crash with a single mod if you are unfortunate enough. Arma is not some Skyrim magic that will run no matter what you want, the less mods you need the better. It's faster to Alt+F4 the game and load another set of mods to play something else than having everything loaded at once.
ah okay. Freepoland 1944 needs another mod now. i don't get it, if the mod (free poland 1944) depends on another mod why doesnt the red thing by the check mark appear from the beginning?
in the mods tab
it's up to its mod author to list the dependencies, otherwise the game won't figure out what is needed and what isn't
so the author was just lazy i guess lol
such things should disqualify a mod from using it because if author didn't think about something so crucial then everythihng else must be an awful mess.
I'll just hope for the best
dude, I'm searching for l_free poland 19444 in my mods tab but i can't find it.
and why does my mods keep unloading everytime i close the launcher
guys can someone help me
so i been having problems with my mic talking a went throu and looked and my input and output are right now nothing a can hear fine but not talk every other game work fine but arma 3 is the one game that dont work i need help
What's up with the water here?
I don't see anything wrong
gonna guess z-fighting but probably more obvious in motion.
Hard problem for graphics drivers anyway.
you could try setting terrain quality on max if it isn't but yeah this will happen with really shallow water
ye shallow water and at distance simplified ground makes a lot more clipping
I've been uploading our unit logo (800x800, PNG and 174 KB)
And somehow it will not show up ingame
It will show up in launcher no problem, but not ingame at all
It's not a client sided issue as well, as no one can see if anyone wears it (Not just me)
The Logo in the middle
I uploaded a scaled down version as well (400x400) and it did not work as well
Exit code: 0x0000DEAD - Unknown
does anyone know what thhis means?
Just means that Arma closed itself intentionally due to a previous error.
It's the previous message that's important.
Arma 3 Troubleshooting Report
Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster.
this?
nope.
Mate of mine if having access violation error any ideas on fixs?
STATUS ACCESS VIOLATION error itself only provides the fact that the game did a CTD. So we cannot say what is the cause
You need to have more info, like Mods, situations, SP/MP, specs etc etc
No mods just dcl's, when i just press launch it doesnt work, when i join a server (MP) it doesnt work. Specs as in pc specs?
13e generatie Intel® Core™ i9-13900K processor (24 cores, 32 MB cache, 3,0 GHz tot 5,4 GHz)
NVIDIA® GeForce RTX™ 4080, 16 GB GDDR6X
32 GB
i didnt have this yesterday, and havent done anything different since then as far as i know of
Then try to verify just in case
on steam i did a verify and nothing wrong with the files
Just DLCs you say, what DLCs you have?
I'm not asking about “Regular DLCs” but “Optional DLCs”
ah none
So completely vanilla?
ye
And when you click the PLAY it will just tells you STATUS ACCESS VIOLATION?
I'm not asking about the pic but the fact
yes it says both access violation
yhea, debug and script errors params are enabled
Debug? Why?
Try to remove ALL prameters
¯_(ツ)_/¯ Don't ask me, I don't know the source code
🤷♂️ well it works, thanks fro the help
ig ill just keep them off for a while and check tmrw when i re-enable them
I'm running a docker for a dedicated server, and while it runs perfectly when vanilla, whenever I add any mods I get this problem error
anyone know a fix?
Hey guys, got trouble with SP Scenarios saving
Hunter Six
OPEX and some other Suscribed Scenarios that have saving options doesnt save at all every relaunch of arma 3 resets it
tried with modded(because OPEX said so) and non modded
Better ask in the comments of the scenario workshop page how saving is supposed to work. Some use the regular save option. Others use a method to save the state to a different file (profilename.vars.arma3profile). If your profile goes corrupt somehow then that is probably lost. Make sure you do a neat shutdown of the scenario. Or do the persistent save through the right menu/interface.
Hey, arma 3 crash status acces vaiolation
@brave hawk u no google bot? 😲
not officially
after i got global mobilization dlc my sound has been quiet
I try to set up a server but it gives me a "Fail setup check upnp" or something of the sort and me and my friend cant figure it out we are on day twoof trying to solve the issue, if im right its a setting in arma but I cant remember what it is exactly
What do you mean by "got"? Bought or loaded?
So after you load GM you can't hear anything?
You only said quiet, but understood
sorry for the misunderstanding
I'm not asking you to apology either
sorry
In-game Audio settings?
i checked those too
Mods?
Then verify
wdym verify
!steamverify
Steam file verification process:
Right Click on game -> Local Files -> Verify Integrity of game files
Arma 3
Steam Workshop Mod repair process:
Open Launcher -> Right Click on mod -> Repair
The first process will automatically verify Steam Workshop items as well.
No
all issues are null and void since i discovered the p2a1 experimental
?
do you have the global mobilization dlc?
I'm asking I don't know what you mean
p2a1 experimental is in launchers
yknow that flare gun
they made it a massive anti tank launcher
and its hilarious
sorry
I'm not asking you to say sorry, but yes or no
no
Then don't ping me for zero reason and derail
sory
I was here to help, to solve your “quiet” audio, now you're behaving like nothing but enjoying the CDLC
That's good, that's good, enjoy the CDLC.
Yea
i found a nuke script
It means that JIP is locked, as in you cant join when mission is started.
Remove all your mods and try again.
This is a troubleshooting channel not your diary.
i got a question my game said i got kicked (game restart required :battleeye
how do i fix that
Enable BattlEye from Launcher
how do i do that
I said Launcher, do you know what Arma 3 Launcher is?
yes
Then you see BattlEye tab
Are you saying you've fixed or not?
no
it worked for 6 mins the n my game froze
then
now it is back to the same problem
- Close the game
- Enable BattlEye
- Relaunch the game
- Try a server
Have you done these steps?
Ok I have been having trouble with my TFAR not working in vehicle and it becomes all static when I try to talk but I can hear other people just fine
Turn of TeamSpeak microphone echo stuff
Question:
A friend of mine who´s usually not online enough to ask for help has an issue with Arma 3s user interface:
He has a large ass display/resolution (windows pc) on a two display setup (but most likely plays on one monitor) , and the upper (right) area of Arma 3´s interface (ammo counter, weapon display, etc) is only showing up partially at most.
Is there some sort of known issue/fix related to that?
Arma 3 has an adjustable HUD he can simply move it over to where he can see it in the settings
Hello me and a friend are trying to get antistasi plus to work with RHS but RHS is not loading onto our server properly eventho all the files are in the mods section does anyone know how to fix this
is your server on linux or windows ?
linux
this is not the right screenshot cause the other two mods needed for it to work were also installed earlier it just gave the same error message
was rhs working fine before or did you just now try adding to the server ?
check if rhs is properly installed on the server and if installed if its loaded aswell may simply need a server restart
i was able to run RHS on my own in the editor just fine
to me it seemed like it was properly installed i even redid it like 3 different times
server was also restarted on mutliple occasions
Show (post) your server logs. Use something like sqfbin/pastebin.
You probably need more RHS mods, like AFRF and NATO for it to work with GREF and SAF. At least, you need the 3 (SAF not required) to get it to work on the community version.
hello there, i have dumb arma moments. im seting up server on linux for first time. every thing was going fine until i started adding mods. in cosnole, server with mission is starting correcly. it shows in server list but when im joining and taking slot(gunner for example), mission is loading but game is crashing all time. 0 weird errors in rpt on client and server side. im 100% sure its not client side problem because we tried with multiple pc's, same result all time. crash with no error. mods are fine because we used this modpack on our older server. can someone help?
Someone please help me out, Everytime I open the game the launcher crashes and then immediately reopens only then to immediately crash in a constant loop. The game is unplayable and the answers I got here and other arma communities have not worked
have you tried verifying game files
Hmm then i really dont know if you havent tried fully reinstalling the game i'd suggest that but otherwise maybe check if your antivirus isnt doing weird shit or some sort of anticheat for another game thinks something is wrong
I have tried fully reinstalling and my antivirus hasn't given any notifications nor any anticheat
then I dont know what could be causing that issue
Sounds like the server doesn't have the mods loaded and when it tries to load you into the mission that has the mod dependecies it kicks you but that is purely a guess show your server logs for a more solid answer
Hello. I am running into an server issue. My friend is able to direct connect to my server from another network, but cannot see the server in the server browser. Anyone have a direction to point me in to fix this?
Either steam is broken or you're not forwarding the port+1.
https://cdn.discordapp.com/attachments/1128306044951605308/1137041858388836382/image.png
https://cdn.discordapp.com/attachments/1128306044951605308/1137041858611130438/image.png
https://cdn.discordapp.com/attachments/1128306044951605308/1137041858841808936/image.png
This is how my ports are setup, can you see anything wrong on them?
Also, is there any way that I can check if the server is visible on the browser without having to bug my friend to check?
thought those would embed 
That might be one of those trash UIs where you need to forward each port independently.
like if you specify internal 2302 and external 2302->2306, it's mapping all those to 2302 internal.
Most of the ports you're forwarding there are unnecessary though.
You really just need 2302 for the game, 2303 and 2304 for steam query and 2306 for battleye (if used).
All UDP-only.
2344-2345 is outgoing not incoming. The others are some cargo cult trash.
ah, thanks. ill give that a try
Also, is there any way that I can check if the server is visible on the browser without having to bug my friend to check?
Loopback probably works.
steam servers, favourites, hit the + button. Add it with external IP and steam query port (2303)
thanks
It was my ISPs dogwater UI. separating the ports fixed it. Thankyou
Mods are fine loaded, in console everything is ok. If mods dosnt load coreclly there would be „you cannot play/edit this mission”
Still send the console logs cause if it crashes/kicks people off it could show the reason
If you want you can simply dm them to me
Check dm
A mod is not appearing the launcher's mod list for me
I selected the subscribe option when I was off home, with my cellphone. When I turned my pc on, It was downloaded from steam but I can't see it
It's the Liberation mod
so this warloads is supposed to be easy to set up? I have a opfor and blue for as well as a warlord init, and synced all of the sectors, what am I missing? when the game starts, no warlord type affects are ingame
Liberation is a mission so it doesn't show in the mod list. Should be in the mission selector screens once you're in-game.
(there are some mods with missions built-in. I don't think Liberation is one)
Oh, damn, makes sense. Does the people that will play with me needs to download it?
Nope, missions are transmitted from the server.
Thank you
anyone know how to fix this? It should be antistasi plus but even after redownloading its not working. Worked fine yesterday with the same configurations
That's workshop mods for you
It updated today. Make sure you're running the same version on client and server.
okay thanks
ok so now
when i join arma 3
@steady hawk it will freeze after i try to hit arma3 launcher
then when i go in game for 5 mins
Why you ping me?
I do not appreciate if someone pings me for zero reason
ok i am sorry
“It freezes” only contains the fact it freezes not how or why or when or anything, which is useless
ok i have ZERO idea why it would be anything with mods, anything related to arma, i am so fed up with the bullcrap. my friends used to be able to join me very easily, server, friends, join, but now, they cant even see the server im hosting, but when i join someone they can somehow see me then WHY
nothing inside the field manual thing even gives you help on that, no settings gives you any kind of help on it
and its the same port and internet with upnp on as when i host
theres nothing to even tell you why or how its happening
well yeah, that's why people rarely get any troubleshooting help.
There's a lot of reasons that the networking can break down and nothing's going to tell you which it is.
And then most people seem to break down on the "do you have admin access to your router" question.
sadly a lot of people dont realize that "hey something isnt working " isnt enough info for others to help them especially when hosting servers as there can be a lot of simple and hard issues that make a server not work properly or at all
ah ok
"ah ok" is not a proper way to elaborate either
XD
idk what else it could be, because it cant be a router thing if it worked before, unless for some reason it changes every now and then on its own
are you localy hosting or a dedicated server host
That's kinda the trouble. Windows gets updates, the router gets updates, and your ISP can switch you to CGNAT overnight.
i just click host server and then internet and UPNP on
ohh ok
router is just a buggy computer in your house that gets randomly violated by your ISP
I suggest recheking all the ports seeing if they are enabled and listening to them
I wanted to host a server so i can play with a friend but he couldn't find the server that i hosted.
When starting a server only one of my freinds cannot see my server but everyone else can how do fix this
Sounds like you used port triggering instead of port forwarding settings in your router.