shell urchin
Hey <@&1151914708107014226>!
Unfortunately, the use of the "Perplexity" model is currently not possible (error on OpenAI's side).
Claude and GPT-4 can be used, but the performance is impaired.
Past threads are also not visible.
Edit: Library visible again
shell urchin
Perplexity is fully usable again, thank you for your patience! 🙏
<@&1151914708107014226>
nova sentinel
Hi everyone, thanks for the patience, things should be stablizing now!
nova sentinel
Hi everyone, sorry there is a bit of downtime right now. Hope to be back up in a few minutes.
<@&1151914708107014226> Perplexity is back up! thank you all for the patience
shell urchin
Hello <@&1151914708107014226>!
At the moment there are difficulties with the use of https://perplexity.ai
Please be patient and do not open any bug reports!
Thank you for your understanding 🙏
Access should now be possible again as normal.
Thanks again for your patience 🙏
shell urchin
Hey <@&1151914708107014226>,
Perplexity is currently not available.
Please be patient and do not open bug reports!
Sorry for the inconvenience 🙏
shell urchin
Perplexity is now available again, thank you for your patience 🙏
<@&1151914708107014226>
shell urchin
<@&1151914708107014226>
Sorry guys, Perplexity is down again.
Please be patient and don't open any bug reports! 🙏
Should work now! <@&1151914708107014226>
shell urchin
Hey <@&1151914708107014226>,
Perplexity is currently not available.
Please be patient and do not open bug reports!
Sorry for the inconvenience 🙏
shell urchin
Perplexity is now available again, please reload the site.
Thanks for your patience 🙏
<@&1151914708107014226>
shell urchin
Hey <@&1151914708107014226>,
Perplexity is currently not available. We kindly ask for your patience and request that you do not open bug reports.
Thank you for your understanding and sorry for the inconvenience. 🙏
Edit: Perplexity is working again, thanks for your patience 
shell urchin
The service is currently unstable, and we apologize for the inconvenience and kindly ask for your patience.
Please refrain from submitting bug reports at this time. You will receive an update once the issues have been fully resolved.
Thank you very much <@&1151914708107014226> 🙏
Update:
Perplexity should work again ✅
shell urchin
The service is currently unstable, we apologize for the inconvenience and ask for your patience.
Please do not submit bug reports at this time. You will receive an update when the issues are fully resolved.
Thank you very much for your patience!
<@&1151914708107014226>
Update:
Perplexity should work again, please refresh the site ✅
shell urchin
Hey <@&1151914708107014226> ,
Perplexity is currently not available. We kindly ask for your patience and request that you do not open bug reports.
Thank you for your understanding and sorry for the inconvenience. 🙏
shell urchin
Hey <@&1151914708107014226> ,
Perplexity is currently not available. We kindly ...
Perplexity should be working again, please refresh the page or wait a few more minutes if it is not working for you. 
Thank you for your patience! 🙏
kind elk
Hi <@&1151914708107014226>, we are currently having some outages due to unforeseen increase in usage which is breaking some parts of our infrastructure.
**Our infra team is looking into this right now **to get the service running again + will be cranking over the weekend to get these fixes in place. I get we've had quite a few outtages over the last several days so appreciate you all hanging on! 
kind elk
Hi <@&1151914708107014226>, we are currently having some outages due to unforese...
For those of you wondering about missing threads and responses, they are not gone. We just aren't pinging the database properly with this outage. Your research + work will be restored. As soon as I have an ETA from the team, will revert back to yall.
kind elk
For those of you wondering about missing threads and responses, **they are not g...
We've rolled back changes fully so app should be functioning + library & spaces visible again. If not working, please give it a few more minutes as our system deploys.
Thanks for hanging out with us on #💬│general while we got it fixed.
kind elk
Hi <@&1151914708107014226> we've had some sudden loss of service and outages for some user groups. While some functionality like search might be working, some others like Library or Spaces are taking a bit longer to come back online.
We'll def be having a long weekend convo about this internally to ensure we're mitigating these in the future.
kind elk
Also, the https://status.perplexity.com is not up-to-date. This IS a big issue so we will look into it. The folks who brought this to my attention, much much thanks.
kind elk
Also, the https://status.perplexity.com is not up-to-date. This IS a big issue s...
We've now updated the status to reflect the current state of the website, which should be running properly. We've implemented ways to report this here automatically.
kind elk
Hi all, we've noticed some spike in degraded performance esp. relating to Threads, Spaces, and Pro. We're currently resolving the issue and spinning up our backup to handle new queries:
kind elk
Hi all - for image gen, it looks like we hit rate limits really quickly. The core platform team is actively looking to get it increased so you can continue generating images! Will update once back up and running.
short hinge
<@&1151914708107014226>
https://status.perplexity.com/cmaqgq72u006dd3o1u64veogg
An issue affecting the stability of the website has been detected. We're looking into it!
EDIT: We're back up and running!
dusky condor
<@&1151914708107014226>
https://status.perplexity.com/cmbqglc8x00019b4dw876rm5a
Sorry for the inconvenience, everyone. The team is on it.
brave novaBOT
<@&1151914708107014226>
short hinge
<@&1151914708107014226>
An issue affecting the stability of the website has been detected
We are experiencing an outage related to an AWS operational issue. https://health.aws.amazon.com/health/status.
We are continuing to work on a fix for this incident.
short hinge
Most services are operational now, we are continuing to monitor!
short hinge
This incident has now been resolved <@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
<@&1151914708107014226>
short hinge
Error rates have returned to normal. We will continue to monitor
brave novaBOT
<@&1151914708107014226>
short hinge
This incident has been resolved!
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
short hinge
This incident has been resolved! <@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
short hinge
Sonar API is recovering. We'll continue monitoring the service and its health.
brave novaBOT
<@&1151914708107014226>
brave novaBOT
<@&1151914708107014226>
<@&1151914708107014226>
<@&1151914708107014226>
<@&1151914708107014226>
<@&1151914708107014226>
<@&1151914708107014226>