💬│general

[wintry cradle]

ok~

[royal stone]

How long has it been? I contacted them about 15 hours ago

My Max Subscription disappeared...

[wintry cradle]

4 days ? i thought its 48-72 hours so idk lol

[wintry cradle]

wow, even max is affected

[wicked cloud]

holy shit yeah thats long one

i thought probably max 2 days or maybe 3 i guess not

[royal stone]

I have contacted support, but I need it urgently for work - (nonprofit) What should I do? How long does it usually take to get help?

[wicked cloud]

well all i can say

just pray and wished the support reached back

because we rarely get that

and some people report it didnt even help

some pro user loses subs which have been going since long time and somehow they checked his account and he hadnt even subbed once

funny joke

[twilit geyser]

so refferal program dead?

[wicked cloud]

mostly

you mean the one where if your friend subbed you get extra months??

[twilit geyser]

yeah

and the back to school stuff

is there any more education trials etc or only education discounts

[sudden citrus]

I guess I'm not the only loosing access to their pro account?

[twilit geyser]

I still have access for free via my phone provider

[wicked cloud]

nothing left

[twilit geyser]

they had a promo for a free year, each line I add I get another year

[wicked cloud]

even the education had increase in price

from 4 dollars to 9???

[twilit geyser]

how much

[twilit geyser]

ah, ngl tho abecus AI is the same and perplexity lowkey better just lacking image gen but Google has crazy education deals like free google pro

[wicked cloud]

the referral most of them they are revoking it

[wicked cloud]

yes free for 1 year few months

but even google applying annoying limit now

[twilit geyser]

Rip wonder why (probably loosing a lot of $)

[wicked cloud]

25 messege per 3 hours???

[twilit geyser]

Really?

I haven’t had that issue yet

[wicked cloud]

usually you can just waste your 100 messege all in one go and then wait for next reset

but now they apply hourly limits

[twilit geyser]

Interesting, I got google AI pro via the free year for education, been using Gemini heavily haven’t run into quotas often even on heavy use and it’s resetting fast too

[wicked cloud]

the limit on pro is 100 per day, and for fast and thinking 200 er day

[wicked cloud]

well if you use it not too much you wont feel it

[twilit geyser]

That being said you can bypass it by using Google antigravity IDE to get more access and Claude sonnett and opus messages free

[wicked cloud]

like lets say the reset is at 10 am??

and you havent used up to 25

when it goes past 10 it reset back to 25

[twilit geyser]

I haven’t hit a 25 message limit ever I always send more and sometimes I ask a lot for assignments

It stops around 100-125

[wicked cloud]

thats probably why you havent feel it, havent used it as much

[wicked cloud]

you used pro right??

[twilit geyser]

Yeah

[wicked cloud]

not thinking or fast??

[twilit geyser]

Nope

Just pro

[wicked cloud]

yeah thats about the limit, 100 per day

[twilit geyser]

Il trying to find a better platform then perplexity once my trial ends

[wicked cloud]

with 25 per 3 hours window now, i mean it wasnt bad, but i used it more than perplexity for now so yeah i hit the hourly limit much faser

[twilit geyser]

It the alts aren’t as good especially for factual information and research

And a pro you get comet automations and no competition offers that on windows

[wicked cloud]

nothing beat perplexity in terms of models options all in one with extra tools

[twilit geyser]

Yeah

[wicked cloud]

sadly because that kind of idea is expensive

[twilit geyser]

I might get abacus AI and keep education pro on perplexity 20$ total for 114k tokens on abacus

[wicked cloud]

i noticed the whole nerf things and many cutback happened after their free 1 year offer and many free stuff offered

and many user abused it too

[twilit geyser]

Yeah

I mean makes sense

That’s why Google stopped

[wicked cloud]

they began losing money cause people use expensive model and yet perplexity got nothing back so yeah, they had to do a drawback

[trail acorn]

so y'all also lost access to your subscriptions all of the sudden?

[wicked cloud]

yeah the whole student offer thing

[twilit geyser]

And Cursor is being wary abt it for free year trials on education they don’t even support my uni yet

[wicked cloud]

luckily still got mine

[wicked cloud]

my uni banned cursor lmao

[twilit geyser]

No

I still have mine cause it’s via my phone provider not the student trial

I canceled the student one 6 months in and switched the my providers offer

[wicked cloud]

they initially offered free 1 year, and my uni was like "no the student wont learn to code and became vibecoder" so they revoke the offer for my uni

although those who redeemed it still got to enjoy it for a year

[twilit geyser]

Cursor is doing the same

But honestly antigravity is better in my opinion

[wicked cloud]

yes luckily

[fossil vector]

Being able to withstand the mess created by AI is a skill too

[wicked cloud]

the student had increase the price still hurts me

[twilit geyser]

It’s free and a lot more potential and you can API the agents from it too and use custom locks agents

[wicked cloud]

i mean i am not rich damn it, 50% discount is nice but damn

[twilit geyser]

Yeah

[wicked cloud]

from 4 jumped to 9???

[twilit geyser]

I am making my own AI agent browser rn

To replace my dependence on comet

It will use local models too

[wicked cloud]

ah yes managing the absolute chaos the AI did to my code

[twilit geyser]

I’m gonna open source it too

[wicked cloud]

thank god there is rollback feature

[wicked cloud]

nice the best option

better if you able to locally use k2.5 they are free to run local

but the worst version still need 24 gb vram

the best and usable model of k2.5 needed over 250gb of vram

[fossil vector]

You are absolutely correct !!

(Although GPT - 5.4 is great and it has stopped telling me that I am right, but says- It overlooked that and will fix it)

[wicked cloud]

though qwen can run as locally as in your phone

[fossil vector]

Don't we have BrowserUse

and it do the exact same thing

[twilit geyser]

I have a 5090 and 64g ram

So I am good

[wicked cloud]

opus and sonnet sometimes did the same, and then gemini who deletes some stuff instead

[twilit geyser]

Never heard of it

[fossil vector]

Chill bro, Gemini is stuck somewhere

[wicked cloud]

beyond good, you are able to run many nice model locally

[twilit geyser]

Maybe I’m just doing the browser I am making as a fun thing

[fossil vector]

Once try it, I hope you will like it :)
It's open source too

[wicked cloud]

atleast, i remember using the 3 pro, it messed with my code a lot and delete couple of stuff

gemini 3.1 doesnt do that but it really think over multiple steps trying to understand what i need

it repeats some of its own reasoning

[fossil vector]

My 3.1 pro always get stuck here and there

But tbh, all models are absolutely great and awesome
Opus 4.6, 3.1 pro, 5.4 xhigh - all are awesome

[wicked cloud]

opus and sonnet are king intechnical

i used gemini for generating design

and ui idea

i noticed one thing, whats this new credit system added by perplexity???

[fossil vector]

My gemini (free version) - just run out of Pro within 2 messages (I am not even joking - seriously - just 2 messages for the whole day)

[wicked cloud]

i mean its free version, they aint cheap

even pro is 100 per day with 25 per 3 hours limit

[brittle dagger]

This would be so much more informative, if you also shared your queries!

I'd love having an eye on the results as well, but it's kind'a unreaonable to ask for that, since apparently it's ... valueable?

[twilit geyser]

Idk

[wicked cloud]

Man i am so annoyed

I kept getting the you have 4 pro remaining this week

Etc

Yet i checked the limit i have

150 queries left

What is going on rn

[twilit geyser]

comet browser control limits on pro are both random and laughable

[jagged kiln]

Comet browser most useless ai browser

[twilit geyser]

I disagree

[jagged kiln]

Why

[twilit geyser]

The browser control is OP the limits just suck, but tab grouping ETC is insanly OP for course work

[wicked cloud]

I use normal web perplexity, and i kept getting the limit warning

[twilit geyser]

and access to perplexity on new tab page and google as URL search bar

[twilit geyser]

ah I only use comet nothing else

[wicked cloud]

I checked through the rate limits link thing, yup i have over 150 queries left

Whats the point if i cant use it for god sake

🛌

[wicked cloud]

Like literally only comet?

[jagged kiln]

Use ai mode in google or chrome is more better then comet

[twilit geyser]

AI mode on google itself doesnt do much when it comes to access restricted pages with auth comet can bypass it, also chrome AI mode does allow tab groups and offer similiar features but lacks polish but is ok

[twilit geyser]

yes, sometimes IOS too perplexity app instead of google

comet come to IOS march 11 so ill switch to that

[jagged kiln]

I agree this time 👍

Who is the best AI

?

[twilit geyser]

Depends

[jagged kiln]

For coding

Programming

[twilit geyser]

Gemini 3.1 pro is better then almost all especially GPT cost wise and intelligence wise. However Claude is best for technical and code and Opus for actaully important projects I use gemini for planning and design

overall Anthropic

[jagged kiln]

Claude today is tho powerful

[twilit geyser]

it is, but gemini is better for everyday and its canvas mode is more reliable then claude artifacts in 3.1 pro especially since 3.1 can tool call nano banana

but sonnett is great

[distant aurora]

I have a prompt idea but I can't get gpt to follow it. Do you want to try?

[jagged kiln]

Normal task gemini for but for difficult task is claude opus and sonnett

[twilit geyser]

yes

I use Comet for research and prompt gen and sources gen and sonnett for work applying that information from comet

[jagged kiln]

You use the perfect combination ai

[brittle dagger]

Did they change it recently? I found Comet super annoying to use, when I was using it, and thus just stopped.
Apparently it was annoying enough that I forgot what actually annoyed me, but having an annoying-to-use browser is just a no-go.

maybe it was limits. hm.

[twilit geyser]

it used to really suck, but the key was making the URL bar google search not perplexity and keeping new tab home page to the perplexity default UI. The tab grouping is AMAZING and so powerful with the comet agent that controls the browser and the assistant bar is great for on page and off page research while you browse, w or w/o control.

I will say the limit tho even on pro for browser control are a little low

but enough for 1-2 heavy tasks

[distant aurora]

https://www.vxinstagram.com/p/DVrjWk-jS27/

[quartz kite]

Where did the education plan for 4,50 go? My payment didn't fail or anything, but my pro status is just gone?

There used to be a tab "Education" and it was 4,50$

[distant aurora]

https://www.vxinstagram.com/reel/DVsMDa-CTBv

[brittle dagger]

Thanks!

[brittle dagger]

I don't like these headlines. One has to always assume user-error first,
which most people don't appear to be doing.

[twilit geyser]

Perplexity is cancelling alot of subs and alot of MAX users are loosing access

so I smell PR recovery incoming

maybe free Perplexity computer use on pro

if Kimi wasnt chinese w data concerns on their version of open claw (kimi claw) id useit

[tawdry mauve]

it looks like i wasn't the only one suddenly and randomly losing my pro sub today

[crude pecan]

Any solutions to the pro sub disappearing?

[strong valley]

yep, i was pretty shocked too when i saw so many reports

has anyone from the perplexity team addressed this?

[pale crown]

Hello everyone,

I am currently conducting a research study for my postgraduate dissertation in Business Management on the topic: “The Effect of Work Stress on Employee Performance.”

I would greatly appreciate your participation in a short questionnaire. Your responses will remain completely anonymous and will be used only for academic purposes.

https://docs.google.com/forms/d/e/1FAIpQLSe6ckVhn_h09ehffp7GCxI_LEtsFVMf6mhNTL6z3Q3_Yhos5Q/viewform?usp=header

[hushed hamlet]

My Perplexity Pro subscription suddenly disappeared too. I was actually using it earlier today, and it just vanished mid-use.

I reached out to support, but they just asked me to check my Apple account connection. I’ve been a Pro subscriber for 2 years, but my entire subscription history is completely gone. Support replied saying they can't find any subscription history under my current account.

I’ve already followed up by attaching my receipts and my Perplexity chat history showing I used the Pro models, but I haven't heard back from them yet. This is a really serious issue.

[tawdry mauve]

so far no, the "support" email (Sam) isn't useful because its just an AI help agent. can't even read my forwarded confirmation email of my pro sub

[dreamy kettle]

Given that I really need Pro and they are not getting back to any of us, do you think resubscribing for a month is a bad choice/will be used to claim that I am fine with how things turned up/could anyways disappear in the next days so leaving me with three times the price payed and still no subscription?

[strong valley]

yeah, support agent Sam just told me to send him screenshots due to it being an email mismatch at first. plus, when i lost access to my pro account, it was still working on my mobile for a while for some reason?? oh and then sam proceeded to hallucinate and asked me to check the screenshots again myself 🫤

[hushed hamlet]

I should probably find my subscription confirmation email in advance too.

[strong valley]

i personally wouldnt recommend it, since they have to do something considering SO many users are complaining about it, and im pretty sure they've lost atleast a few users from this incident. so id say just wait it out, but if its really that necessary, just resubscribe, dw about it, but if they do end up providing compensation, make sure to clear up your decision to resubscribe

[strong valley]

having your entire subscription history gone is crazy- sorry dude. luckily my stripe billing still shows past invices 🙏

[twilit geyser]

in your email add in prompt to submit to human and it will send it to a human

works for me across perplexity and cursor

[strong valley]

+1 agreed, did the same thing

but no one has gotten back to me in the last 2 days so 💀

and theyve very kindly added "Please note that any additional responses from you will place you at the back of the queue and may delay your response time." so im not too sure what to do anymore lmao

[twilit geyser]

theyre on damange control rn

[strong valley]

fr

[twilit geyser]

theyre abt to be sued or smt i smell it

and not to mention the violation of the trial terms they did and removal of all docs and refences to it as a cover u

PR team gonna love to damage control this one

[strong valley]

hahaha i doubt they'll get sued, but if any enterprise customers got their accounts screwed, god save perplexity 💀

[strong valley]

care to elaborate?

[sly mountain]

Hi, Everyone! I'm Jongbeom from South Korea. 🇰🇷
I believe in staying positive and spreading warmth wherever I go.
Hope my energy reaches you all — and inspires you to stay positive too! 💛🌱

[last kestrel]

I have claim pro from Airtel thanks and I have also added debit card then also it's suddenly not showing me my pro account

It was working yesterday...

[earnest arch]

I just got the same thing, my pro sub disappeared

[lunar crescent]

Hey! I have an account more than a year, I regularly payed for Perplexity Pro, last time was 5 March.

And whart I see today? There is no Pro subscription in my profile. There is no even paying history!!!! Like I wasn't payed the last year!!! WTF?!

[earnest arch]

Yeah good bug rn

[lunar crescent]

🥲

[thick magnet]

maybe they wanted to allocate resources somewhere else. maybe thats why free pro accounts are disabled

[lunar crescent]

I saw thred where dude had Max subscription, I it's been downgraded to Free too 😅

[thick magnet]

damn

Antropic is suing US gov.

[arctic mural]

I’m experiencing the same issue.

[dim berry]

it isn't just my only problem that pro subscription has disappeared.

[royal stone]

How does one find their subscription on stripe?

[arctic mural]

I’m experiencing the same issue.

[tall root]

me too

[tawdry mauve]

could it be possible that only the users that subscribed via promo codes are affected? just guessing in the dark right now

though i would assume not to be the case, since max users are also affected from the looks of it

[rich delta]

Literally me rn lol

[stark niche]

no, I have pro-subscription without any promo codes, and it's disappeared today morning

[rich delta]

$200 you would think that Max subscribers would get a special treatment, not at all

[brittle dagger]

@naive sage You know, this issue perplexity.ai is having, is also a great way of filling the discord with more people!

[tawdry mauve]

man i feel bad for the users that paid for max, then this shit happens

hugs

[marble slate]

<-- ya it sucks. I've also been auto billed 5 times (even with a limit set) at $100 for credit top ups and still at -2000 credits. So my account is effectively useless until that is fixed.

[austere monolith]

Since what?
something happened??

[tawdry mauve]

you can just scroll up a bit and read #💬│general, #1140622008086970420 is also pretty hot right now with the amount of people having their pro or max subscriptions cancelled suddenly

[austere monolith]

oh demn

lol

[past sluice]

Hello,

I created my Perplexity account using the email sign-in option, and the account includes a 1-year Pro subscription that should remain active until late October.

However, starting yesterday I was no longer able to use the Pro features, even though the subscription should still be valid. In addition, I am now unable to log into the account at all. I do receive the email with the sign-in code, but no matter how many times I try, the login process does not complete successfully.

Could you please help me regain access to my account and restore my Pro subscription?

and yes I have valid payment option setup

[uncut lark]

Send it via email

the people here can’t help you

why do all people think that?

[keen pagoda]

@halcyon coral @wraith crow any news? or why this happened?

[shrewd folio]

wtf bro where is my subscription hello???

What happened

[keen pagoda]

its a common issue, we dont know what happened

[shrewd folio]

So it will be fixed and i will get it back right??

[iron moth]

shit as fuck

just paid over 1000 dollars to MAX and now all gone

[keen pagoda]

i dont know

[shrewd folio]

Cap

Lol jk

[keen pagoda]

poor guy

[shrewd folio]

Fuck this shit bro

[olive gale]

Hey everyone, has anyone used Perplexity Computer? Why is it needed and what can it do? I don't really understand its purpose

[untold flume]

It’s an AI agent could get things done rather than just answering questions

[olive gale]

What are some examples? And how does it differ from labs?

[untold flume]

Same here I lost my pro subscription today

[slim jay]

let's tokenize that FTSB

[untold flume]

There are plenty of examples if you sign in from PC browser

[drowsy sparrow]

oh shit, here we go again..

[fluid pewter]

Hi guys, I got the pro subscription for 1 year from bell being their customer. But today, after 4-5 months the subscription is gone from perplexity’s account, asking me to upgrade to pro to keep using. Anyone knows what’s happening here?

[shrewd folio]

Perplexity with "best" mode and hooked with github is 1000x times better

Not even claude

[warped dawn]

Same here !

[untold flume]

Let’s just be honest

[iron moth]

welcome on board man

[full dawn]

Same question

[quartz kite]

W

[left sun]

Hello all, I wanted to know the best way to contact perplexity support team. I was charged with an unknown fee and my yearly pro subscription got cancelled with no notification reason. I have wrote to [e-mail], [e-mail] and [e-mail] but never getting a reply...

[fluid pewter]

Did it happen today?

[full dawn]

Nah, last year December

[left sun]

The unknown charge about a week ago. The pro subscription cancellation happened just now

[full dawn]

It was still supposed to be active

[fluid pewter]

Did you contact the support ?

[full dawn]

I think I didn't, I heard in this chat pr somewhere

They cancelled all subscription

Saying credit 💳 data is required to continue

[fluid pewter]

Well, mine was active till yesterday

[full dawn]

Kinda enjoyed perplexity

Now Gemini Pro

[quartz kite]

YEah so where is my 4,50 educational plan? They removed it, and now its 9$ lmao

[full dawn]

They should cancel the offer for others user who haven't yet used, instead of those who already activated

[left sun]

Same here

[fluid pewter]

Yeah but perplexity was better since it was free and it gives the option to switch between gemini, gpt and even sonnet at unlimited rate

[last kestrel]

So what is the solution now? 😭

[full dawn]

That's free too 🙃

But yeah, perplexity pro was something else

[quartz kite]

maybe wait idk

[acoustic trout]

Hi, anyone knows when will the quota be refill after used? As i am in the middle of the project 😭😭😭

[last kestrel]

Hmmm, I think that's the only thing left now

[full dawn]

I wish to complain since it was advertised but I kinda got more than enough since it was free (atleast I used it for 3+ months)

[quartz kite]

just pack it up today 😂

[full dawn]

Can't say, it's either per day or per month

Worse case, per subscriptions

I don't know for sure

[last kestrel]

I have subscribed from my mom account and in that it's active and no issue there

[last kestrel]

If this is the case then there's definitely a perplexity side issue

[full dawn]

Yup

Tried re-logging?

[last kestrel]

Yeah bro everything....
Re logging
Clear cache
Etc etc

I think we have to wait for a while lets see

[full dawn]

Can't do anything else 😞

[last kestrel]

You r also same issue?

[full dawn]

What about logging on another device (other than your and your mom's)

[last kestrel]

Facing*

[full dawn]

Nah

I had subscription offer for 1 year

For free

Used for 3 months

Then suddenly one day it was gone

[last kestrel]

Hmm

I have to be patient... 🙂

[full dawn]

Also, was that in a new update, earlier canvas for code was bigger, slide able on the right or left as one line contained full line but now, whole code is in front which takes too much space and further limits the output length

[blazing solstice]

even max sub user(200Usd per month) are downgrade to free with no human assist help , dont expect there is a human support lol
there are only bot reply 'Sam''

[last kestrel]

Brother, did u know anyone here with the same issue as mine

[last kestrel]

It seems there's a holiday in the perplexity office

🤣

[tough loom]

I was originally using an educational plan. But suddenly, the plan disappeared. How should I solve it? When I sent the email, it said there was no payment history. But there is evidence in the mail.

[green crystal]

its probably powered by sonar aswell

[full dawn]

Nahh, I wasn't using discord for more than 3 months

Sometimes just came and check one or two messages in a month

So no idea

[austere monolith]

atleast my Ent max is not F'd yet

[last kestrel]

Ok, let's see how and when it'll be fixed... Meanwhile I have to use another account

[olive gale]

Oh, I see, it turns out you can create websites with it, right? For example

[minor hollow]

Computer is a fully functional worker, capable of any MCP connection and any skill you want to give it. It can literally run on tasks for days and will produce the highest quality results you can imagine. Essentially, it utilizes all the best possible tools and techniques with an agentic AI cluster. I use it for research and development. It’s currently developing an AI automation platform. I quite love computers. I’m very particular about what I send to it, though. I only send recursive metacognition prompts that have been fine-tuned through multi-turn generative improvement iterations. I get a perfect prompt from that cycle with all the protocols and guardrails needed for proper output. I take that meta prompt, send it to the computer, and sit back and watch it take an idea and build a functional, enterprise-ready product.

[untold flume]

Yea from that angle the max subscription price is reasonable

[delicate sorrel]

did they nuke the pro plan or something?

i got a year sub from a promotion but yeah it looks like they nerfed my account. Ill have to contact my provider and sort this out

[finite crypt]

What the FUCK, have you guys met this problem before?

My pro subscription was canceled suddenly.

[wheat monolith]

contact your bank guys, my bank payed me back in less than 24 hours

[trail acorn]

is this an exit scam? 🤣

[finite crypt]

My next billing date is November 6 this year

[manic lynx]

Same here i got my pro disappeared as well but still have sub on the stripe page

[fossil estuary]

lost access to all subsciption history & charged, and pro

[manic lynx]

I mean does ppl officials know this situation…?

[finite crypt]

Fucking hell, this is bullshit. First, they reduced my Gemini Pro usage limit, and finally, Soner restricted me, and in the end, they directly suspended my Pro membership. I'm not some hacker or anything, why treat me like this? I'm really speechless.Fucking shit

[delicate sorrel]

thats exactly what a hacker would say

zpeepo_kingSuspicious

[manic lynx]

That’s a lot of profanity came at once lol, alright I guess it’s same issue for most people here, I could wait a day, if it’s not working then I need some new toys

[finite crypt]

Damn bro... Hahaha 😂

[finite crypt]

I can not wait

[dusk elk]

https://youtu.be/t270t-G-Psc?si=tLYJYiEEDmBBzw7d

[finite crypt]

I use perplexica later

[manic lynx]

Nah you could wait 不要卷拉，饮茶先啦

[naive sage]

They are aware that it is a larger issue, yes. But it's still good to contact [e-mail] if you're having the issue, citing you had [account status - either pro or max], that the Stripe page still shows the payment/account as active [if it does], and it seems to have reverted to free on the app/web UI.

[finite crypt]

哈哈哈, 好嘞, 兄弟. 最主要太坑了

[naive sage]

Whatever it is, it started a day or two ago.

[manic lynx]

Yeah good to know that, just can’t believe they don’t give out some notification or announcements still… thank you let me mail them later then

[iron moth]

welcome to the scam man

[finite crypt]

DAMN...

[finite crypt]

Okay then, thanks mate

[iron moth]

same here. I cant believe someone smart like me will fall into a scam

I paid 1000 dollar and got nothing

[finite crypt]

Why you paid 1000 dollar? Are you MAX user?

[crisp kestrel]

Support is ass you wait a month for a response

[iron moth]

yes

I upgraded to MAX two days ago

[crisp kestrel]

You wait a month if you even reach support

[iron moth]

and this fucking icon are still not yet updated

[crisp kestrel]

They dont have max discord as far as I knoe

Know

And max is just not worth it

[iron moth]

why I upgrade to MAX is just because this stupid shit cut the file upload limit to 50!!!

this fucking stupid scam

[crisp kestrel]

Buy claude max 20x and you get better ai and you can upload unlimited files even 20 per single message

[iron moth]

yes

[crisp kestrel]

Or the pro for 20 bucks a month is steal

[iron moth]

i am so stupid

[finite crypt]

Brother, you're really pitiful. It seems now it's my turn to tell you, "welcome to the scam man" 😂

[crisp kestrel]

You even get claude code

[crisp kestrel]

I used to love perplexity but not now they are restricting usage without any notice and suspending pro accounts

[iron moth]

they are treating their customer like dog

[hushed anvil]

Hi

[karmic slate]

:/

[untold flume]

Anyone actually knows what’s going on ?

[finite crypt]

I totally resonate with that... Ever since last month when my document upload feature was restricted, it's been impossible for me to comfortably continue using perplexity. You can't imagine how low I've felt this month. Every time I upload some unnecessary attachments, I send them to Gemini, he summarizes them, and then I send them back to perplexity.他妈的, I even feel sorry for myself... 😄👍

[iron moth]

yes yes

same

this is crazy

[finite crypt]

Don't say hi, bro. welcome to the scam man

Lmao

[delicate sorrel]

there is no more pro

💀

[manic lynx]

scammed (certified)

[delicate sorrel]

pro is now going to be rebranded as PLUS and will be $30/month

all previous promotions and grandfathered plans are now void.

[iron moth]

MAX cancelled and upgrade to ULTRA for $500 huh

[delicate sorrel]

https://tenor.com/view/shut-up-and-take-my-money-futurama-fry-take-my-money-money-gif-15195954

[iron moth]

nah just being scammed again

[distant aurora]

This wouldn't be that bad if they actually manage to offer the old 500 model queries per day.

And upgrade the context limit.

[delicate sorrel]

Yeah true i wish they did not change that.

[oak zinc]

where did you find that, i could not find anything?

[icy imp]

Comet for iOS now available!!!

[pure wedge]

the app got stuck

couldn't tab into the New Tab

[icy imp]

Yes me too

Can’t even open the app

[delicate sorrel]

https://tenor.com/view/false-facts-fake-news-gif-3718583105056900815

[oak zinc]

so its not true? 😀

[icy imp]

Solved?

[twin grail]

press open new tab

should be solved

[icy imp]

I have two unusable tabs now

[twin grail]

restart the app

[icy imp]

Yes!!! Thank you

[atomic shell]

guys my perpelxity pro subscription just got vanished

[atomic shell]

so what about our promotiosn etc they cant void liek that

[distant aurora]

https://www.vxinstagram.com/p/DVnGHn-jSyG/

[atomic shell]

true they even took my pro away now perplxity is useless

[distant aurora]

Use qwen

[wheat monolith]

guys, contact your bank. Revolut gave me my money back.

[pure wedge]

cant it got stuck, delete and reinstall still couldnt work

[atomic shell]

nah perplexity was good now ist useless they messing with subscriptions

[austere bough]

Hi my plan isnt showing despite purchasing the YEARLY subscription on the 28th of Feb, as per above email, this is causing major disruption to my business now, please help fix asap, how can this even happen??

sounds like worldwide ssue]

[pure wedge]

open 5 tabs and it only appear 1

[finite crypt]

actually we have discussed this here

[delicate sorrel]

sure they can, they make money than any lawsuit could ever compare to. Act now and ask for forgiveness later.

😭

[steep imp]

Hi I'm Yasmin
independent, fitness-driven and focused on building a bright future. I'm looking to connect with someone ambitious and like minded to partner in a 50/50 dropshipping business..... we invest together, grow together, and share the wins equally. If you've got the drive and vision to build something real (and maybe a great connection too), my DMs are open

[icy imp]

Incognito then go back to tabs

[finite crypt]

Which platform did you play? bro

I sell products on facebook

[atomic shell]

so why they even released promo when they wanted to do like this

[woven glen]

Why do u use perplexity for?

[atomic shell]

need to switch to gpt atlas than

[atomic shell]

study basically + some automations

[errant ocean]

yea same issue

[pure wedge]

right that worked, UI very buggy

[lyric bronze]

When the hell is the comet iOS app update? I literally cannot use it. It crashes.

[icy imp]

Yeah

[errant ocean]

ye

[woven glen]

Interesting. Automations like what kind of automations?

[finite crypt]

The automation commends bro

[icy imp]

Hope they fix that soon

[pure wedge]

hope they'll fix it by tomorrow lmao

[icy imp]

Reinstall

[atomic shell]

some useless assignmets that are mandatory by our institutions but are useless

[woven glen]

Commends? Heh?😂😭

[icy imp]

Yeah I hope so

[lyric bronze]

Why even do this release and stuff crashes

[steep imp]

shopify

[icy imp]

Idk… hope they are aware of the issue

[woven glen]

No but I asked in general
Like for what do y’all use perplexity for?

[finite crypt]

Sorry, the cheduled task... Hahaha

[icy imp]

Studying, research

[finite crypt]

Oh okay, great. I think we can be friend. Hahaha

[atomic shell]

yo got a reply from SAM from supports

I've checked your account under xxxxxxxxxxxxxxxxxxxx and found that no subscription history exists on this email address. This means no subscription has ever been created or activated on this account.

liek wow they just denied i dont have any subscription

[finite crypt]

Yes, same as me

[austere bough]

yep, same here i linked the fricken confirmation email and bank statement, maybe they are frauds.maybe iran war willl mean they cant honour their subscriptions

[livid silo]

So we can make a guess that 1. they have an internal outage. AND / OR they are doing a quiet "Drop the Pro accounts as they dont want to play with our Computer system."

I would love to play with the Perplexity Computer. But I just cant justify that money without knowing how and what I would use it for yet.

[pure wedge]

and so sad, the comet app doesn't work on ipad

😭

[austere bough]

because no oil, no mining, means no parts for chips means no data centers to support

[delicate sorrel]

QUIT LIMITING ME, I PAID

https://tenor.com/view/frustrated-pulling-hair-no-frustrating-gif-3532627

[pure wedge]

maybe got expired?

[atomic shell]

maybe their db get destroyed

[atomic shell]

yes cant even uplaod more than 1 document

[thick magnet]

I heard few days back iran attacked aws servers in arab countries

[atomic shell]

sam is ai guys he cant solve issues

[thick magnet]

he is sam altman

[atomic shell]

my bro in pro chat still can see pro subscription

[novel arrow]

lol, arab servers are for people in middle east, not for people in europe/us so they could destroy every servers in middle east and it wouldn’t affect you

[novel arrow]

talk to support, they will make you chat with a bot, request agent, send prroof email that you had pro, and force , they will give it back

[gloomy cipher]

I think it does effect European server but for people in the middle east if that makes sense

When i play video games i always play in eu and if the internet services in middle east are being damaged i guess that would affect the servers in eurefor having some what less people

[high dirge]

Can comet browser not control the browser anymore..

[gloomy cipher]

It can

Enable it and use assistant to activate it

[high dirge]

I want to see if it can do homework for one of my students, they've recently broken their arm in an accident.

However it just refuses

[tawdry mauve]

i've never heard of a teacher/lecturer complete the homework for their students in ANY circumstances before, interesting

[high dirge]

Just using the innovation of AI to the advantage.

[green crystal]

just make screenshots of the work and give it to a model

[winged hill]

Anyone having issues with subscription?? I am a Max user and they downgraded me

[tawdry mauve]

welcome to the club

[safe crane]

yeah, my Pro sub was removed. and it wasn't a trial, I was 2 months into a -paid- sub

[gloomy cipher]

I assume since their arm is broken they would need an ai that clicks on things like assistant

[thorny ermine]

Would I be more than fair in asking what the heck is going on? Afaik perplexity gave out a bunch of pro accounts via a bunch of deals but their infrastructure didn’t keep up and now perplexity pro’s quality is going down the drain?

[gloomy cipher]

You need to use the assistant button in top right if you want the ai to interact with your web browser and the general models if you want accurate answers

[high dirge]

I'm aware

[gloomy cipher]

How does it refuse your task, is the reasoning related to ethics or is it just not capable

[high dirge]

I believe ethics?

[winged hill]

Can you explain?

[gloomy cipher]

No i think its just stupid and doesn't know it has the capability to interact with your browser

[winged hill]

I don't have a pro sub, I pay 200/month

[gloomy cipher]

Have you checked your settings because there is an option that disables it from interacting with your browser

[high dirge]

Yep i've checked it

[tawdry mauve]

just scroll through #💬│general and #1140622008086970420, a lot of people (including me) are affected

[winged hill]

Oh thanks

[iron moth]

man I paid over 1000 dollar for MAX and now I am cooked

[winged hill]

Ok will wait then, I am not alone

Looks like a bug

[tawdry mauve]

all of us hope so, but given how quiet the devs are, it doesn't exactly feel right

[winged hill]

What do you mean? They are not going to rug

[olive gale]

hey guys, is anyone currently having problems logging into perplexity account?

[iron moth]

I saw they just raised thier price?

[winged hill]

Many of us are downgraded right now

[olive gale]

I'm always immediately logged out of my account when I log in.

[olive gale]

Oh no, I'm not talking about the subscription.

[tawdry mauve]

i like your confidence

[olive gale]

I'm talking about logging into your Perplexity account.

[tawdry mauve]

try clearing your cache on your browser and try logging in again

[olive gale]

How can I do this in Comet?

[loud cairn]

Hello, my name is Wesley. I’m a Cloud professional and I’ve really loved working with Perplexity Pro. By the way, how can I get this PRO tag on the server? haha

[delicate sorrel]

your "pro" is working?

[high dirge]

Seems like an issue with the prompt itself

[delicate sorrel]

everyones pro is broken atm pexity killing us today

[high dirge]

I'd pay $10 USDT to whoever can help me solve it because I'd love for my student to utilize this

[tawdry mauve]

same as how you would clear your browsing data in chrome
top right corner with the arrow down icon > settings > privacy and security > delete browsing data

[olive gale]

thx

[high dirge]

There was a time where I used to be able tod o this

[shut adder]

I think you must choose the Computer Mode

[olive gale]

oh yes, that helped, thank you very much

[high dirge]

Where?

[shut adder]

You can't simply ask it to do stuff on your computer without choosing the Computer Mode first

[high dirge]

That's perplexity itself

I'm referring to comet assistant

Oh..

[shut adder]

Yeah, you need Pro subscription

[gloomy cipher]

You need pro

[high dirge]

Will buy now

[gloomy cipher]

I tho you were on a plan

[gloomy cipher]

There is an education offer aswell

[tawdry mauve]

i'd advise not buying a pro sub right now, given the circumstances ongoing with perplexity

[gloomy cipher]

There are a lot of hidden limits

[shut adder]

You should go with Pro if you can afford it buddy

[tawdry mauve]

not talking about the hidden limits, the pro and max sub itself has issues

[gloomy cipher]

It's not that expensive xd it's just that there are better alternatives

[tawdry mauve]

lots of existing pro and max users lost their subs suddenly

[distant aurora]

Any Indian guy here?

[gloomy cipher]

There is one called billy

[tardy echo]

hi again

[gloomy cipher]

Darkling

[shut adder]

Is it cheaper in India?

[tardy echo]

swr it isnt

[tardy echo]

yeah ages ago

free trial with airtel

they said

oh

needa update ur billing information

like bro what

i have a 1 year free trial

no questions asked

fym i have to enter new billing info

[delicate sorrel]

literally today...

lol

[atomic shell]

you need pro subscription for this

[delicate sorrel]

you havnt looked at the #👑│pro-lounge channel today clearly

😂

[quasi saddle]

i don't got access to that channel is that for pro users?

[delicate sorrel]

but yeah theres a ton of issues around the pro subscription right now and i would hold off on buying any subs until they sort this issue out

[high dirge]

i got 1 year code

[delicate sorrel]

yeah you need the pro role

[high dirge]

and it doesn't even work..

[quasi saddle]

how do u get it? boost the discord server?

[short narwhal]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[wide pasture]

p

[quasi saddle]

thank fuck

[tawdry mauve]

yay

[delicate sorrel]

took em long enough to respond

[shut adder]

Pay 20USD monthly

[quasi saddle]

i have pro from an offer

[short narwhal]

#💬│general message

[quasi saddle]

year pro sub

[olive gale]

Is this a bug or not? When transferring data from Chrome to Comet, the browser crashes and prevents me from logging into my Perplexity account.

[quasi saddle]

but it was removed like ther est

[atomic shell]

do your profile have pro badge right now?

[olive gale]

everything will return to normal only after a data reset

[shut adder]

Then you must have an active Pro or Max Subscription to have that Icon

[quasi saddle]

so i have to link my actual comet account to discord to get pro

i think im good on that

[atomic shell]

ok let me switch to gpt for study

for today

cya guys

[shut adder]

I uninstalled GPT yesteday

lol

[quasi saddle]

did they say anything about any compensation for the inconvenience or no?

[shut adder]

I changed to Perplexity

[short narwhal]

No

[atomic shell]

i dont think so

[quasi saddle]

well they should

highkey

we still mad

[atomic shell]

what kind of compensation you want

[quasi saddle]

idk extend the pro subs by at least a week

sounds reasonable af

[atomic shell]

or give 1 month max to all

🙂

[high dirge]

no it says the code expired

[quasi saddle]

i mean ya highkey i'd be down for 1 month max

[atomic shell]

ya it happened with me

[quasi saddle]

but it was also max users who got messed up with it too so

i think honestly just give out one month extra to everyone who was affected

[atomic shell]

give them 2 months extra max

🙂 or ultra

[quasi saddle]

now we're talking

[atomic shell]

ok let me go

bieeeeeeee

[olive gale]

Has anyone tried Perplexity Computer for coding? I just want to know how it works and not waste credits

[high dirge]

can perpexplity pro be bought with crypto

[karmic slate]

?

[short narwhal]

No

[livid silo]

Any update on the pro subscription account deletion issue?

[short narwhal]

#💬│general message

[livid silo]

Possibly not a “delete “ but too many people with pro subscription accounts that just aren’t accessible any more. Sam the support bot says “ you never had a subscription “ Even with screen shot evidence it still says ahh yes. I see you had a pro subscription. But there is no evidence of you having a pro subscription.

[naive sage]

That's part of the issue they're working on

'status going away'

[clever stream]

My pro account also blown up lol, just renew it 10days ago. Sent invoice to perplexity team and Sam told me to refresh my page to see if it get backs or not but seems no. Is Sam also an AI agent?🤣 🥲

[thick magnet]

sam altman

[quasi saddle]

sam replies to everyone equally

[clever stream]

Also my payment record got empty🔥

[quasi saddle]

he does not discriminate

[thick magnet]

I bet its about iran, missiles messed up some servers

[quasi saddle]

good thinking

[thick magnet]

few days back they attacked aws servers in dubai

[naive sage]

Actually it was throughout the ME, there were three different locations targeted, but yeah it wasn't fun.

[shrewd folio]

Most unstable ai platform

When is this shit getting fixed i have so much important shit to do

Stealing ppls money

[naive sage]

#💬│general message

[distant aurora]

Oh shit.

I tried to send 4 images.

I'll probably get muted again.

[naive sage]

lol

[earnest pivot]

First increased limits on pro and now they just straight up take pro. Wtf is happening lol

[dry kestrel]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[lone portal]

Same for me

[primal veldt]

yo

i lost my pro???

@dry kestrel

i should have it for 12 months its been 7 months

i used it today morning now its gone

[dry kestrel]

read the post above

[primal veldt]

ohhh

daaam

as always W berd

[vestal heath]

Sam on support is having a tough day today

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[errant ocean]

finally

[tawny mica]

I paid 20 bucks and in just one day all the convenient Perplexity features stopped working even at a minimal level — I’m really disappointed.

And that offer to buy it for 200 bucks just feels like a weird ad.

[native star]

ah ok

thank you

[idle rover]

Hey, I was meant to have Perplexity max but for some reason it’s showing nothing at all and it’s telling me to upgrade to pro is there an issue?

[native star]

yeah theres a issue

[idle rover]

Have they said when they will fix their MAX Access?

[hushed pawn]

Perplexity Computer is an impressive platform, but it chews through credits like they don't exist. 10k credits/mo. isn't enough to do anything meaningful. Even 50k would be low. Also missing basics like two-way Telegram, cron jobs < 1 hr.

[high dirge]

how do i mute tabs in perplexity

it's causing too much noise for me

[naive sage]

Aravind's post said it will be fixed today. I'm hoping that's right... it can be difficult to provide ETAs depending on what happened.

[idle rover]

I think they should’ve sent an email to everyone know to say there’s an issue instead of making everyone do the research for themselves because I was doubting myself and I was about to pay again

[weak remnant]

I wanted to purchase monthly sub and I got charged for 1 year

how can I ask for refund? I just purchased like 30min ago

[dry kestrel]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[dry kestrel]

[e-mail]

[distant aurora]

@green crystal gpt 5.4 might be more retarded than gpt 5.2

Seems to be completely blind to the prompt.

[green crystal]

eh?

weird
for me its good with instruction following

[distant aurora]

Something is off for sure.

[green crystal]

whats your prompt? lemme try

[distant aurora]

First I asked it to teach me alligation with diagrams.

Then

Solve and explain all of these questions with proper diagrams and explanation. Make sure you include the questions as they're in every solution and don't skip any steps. Also, include a solving method more efficient than alligation as well if there is for the necessary problems.

[fast hedge]

Perplexity is suddenly not recognizing that I have a paid Pro account. Argh

Why is the support so terrible?

[somber veldt]

mates, i have problem with PDF editing, i wanted to remove background, perplexity tell my that i need PRO to do this. I bought PRO, now i have information to TRY MAX computer mode to do this... Its standard behaviour?

[green crystal]

cant you flatten the book a bit? lol

[winged hill]

Yeah it's ridiculously expensive. It works well but building a clone or something similar is getting easy and that compute time they charge is BS

[winged hill]

There is a bug for everyone

They downgraded everyone (or many users) and they aknowledge the issue but still no fix. It's been hours

[left stream]

sure been enjoying my spring break with freedom

[fast hedge]

Thx. Where did they acknowledge?

[somber veldt]

okey, thanks then

[winged hill]

On X

[left stream]

the amount of ai tools I found for cybersecurity is insane bro

the craziest thing was google cli and then a thinkpad with kali linux @distant aurora

it did some crazy stuff with bluetooth

[distant aurora]

Google cli > anti-gravity

Atleast that's what the twitter people say.

[left stream]

there’s one more left to try

github cli

[distant aurora]

Also, opencode is good.

[left stream]

never used it

what does it include?

[distant aurora]

You can use it with gpt plus subscription.

Via some oauth thing.

[left stream]

bet

[winged hill]

Like what? 🙂

[crystal pollen]

Preach

[left stream]

i would recommend using 4.6 opus

[vestal heath]

https://klipy.com/gifs/this-is-fine-55

perplexity headquarters

[sleek saddle]

Perplexity seems to say I have no pro, even though I paid a week ago. Maybe be something with educational accounts

[left stream]

bluetooth hacking concepts

[fast hedge]

Not just educational accounts

[ornate charm]

https://tenor.com/view/stinky-loser-tiny-kitten-explode-gif-15623895175038521381

so sad

[fossil vector]

Have everyone got back their perplexity pro?

[ornate charm]

i was in flowstate before my deep search got lobotomized

[reef sinew]

@signal hamlet @vague pagoda Sam from Intercom escalated my billing ticket.

Issue: My account shows it is on Free, empty Stripe portal (no payment method/no history of invoices) despite me seeing all of the Perplexity Pro charges in my bank account. I have not had access to my active Pro account all day. Can someone please tell me what is going on?

[ornate charm]

it shows perplexity max for me, but this is what happens when i run model council or deep research

[green crystal]

@distant aurora its spending time trying to read it lol

[distant aurora]

Lmao

[distant aurora]

Check dm.

[ornate charm]

is anyone else having issues with deep research?

[fast hedge]

Sam the AI bot that is the slowest AI bot inexistence?

[green crystal]

flatten your book before making the pic lol

[fast hedge]

Nope

[naive sage]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[pine eagle]

Basic customer service

[fast hedge]

Actually, Pro is back now for me.

[ornate charm]

can u try running a deep research and see if its generating a terrible response reviewing 1-3 resources and generating an output

even rewrite button isnt working bruh

[distant aurora]

Goolag

[fossil vector]

You got pro back now?

[fast hedge]

Yep

[spice tapir]

Hello

[static matrix]

My perplexity pro subscription just got vanished

No email nothing how?

Anyone ?? Knows?

[distant aurora]

@green crystal new nanobanana test

[tender tide]

any account problems ? my subscription is gone?...

[distant aurora]

#💬│general message

[green crystal]

Looks more like gemini proving again it's subpar tool calling abilities lol

[distant aurora]

It still fails even after the sucksessfool tool call.

[green crystal]

It couldn't read the book at all?

[distant aurora]

https://tenor.com/view/mirror-intelligence-general-artificial-agi-gif-11665637168948574844

[distant aurora]

It can read it fine. But it can't recreate the image without the binding fold.

[green crystal]

Ahh

[scenic sinew]

Yo!

[distant aurora]

This is the best I could do https://ibb.co/ccC1RsSX

[green crystal]

5.4 thinking thought for 35 min and then died...

it got obsessed with trying to be very sure what was written in the middle of the book lol

[distant aurora]

It did solve it all for me.

Just not the way I wanted.

[distant aurora]

35m sounds like pro.

[acoustic warren]

hmm

how do i get the pro role i have perp pro

[green crystal]

nope 5.4 with heavy thinking

[twin grail]

I was too lazy to do the powerpoint which took me 5m to gen from gamma

So i decided to give that to chatgpt pro

And let it reasoned for 60 minutes of my life

[reef skiff]

Hi

[twin grail]

I went to sleep

Peak time management

Why work when u got ai to do it for u

[green crystal]

Uh and how's the result lol

[twin grail]

Fascinating that it was able to generate for 6 slides

Yes 6 slides

[green crystal]

huh? lmao

well uh

it took 2 hours for it to write a 52 page report

[twin grail]

It just died mid way lmao

[green crystal]

you should've started a new convo after the first 7 min fail

might've finished your slides much faster

[twin grail]

Nah no worries

But do u experience

Chatgpt heavy thinking

Sometimes just

Stopped

[loud sluice]

Anyone else having yearly subscription expired months before? My pro subscription went free today and I paid 200 for that. It's the 9th month by now, and support sent me an automated response, no follow up.

[twin grail]

In the middle of the reasoning?

Been experiencing it for the past few days

[green crystal]

like the pro models are obsessed with clarifying everything and being as precise as possible
anything that looks blurry can seriously increase thinking time

[green crystal]

only when it goes past 30 min

then it fails

[twin grail]

Strange right

Never experienced this before

When i’m at business plan

[green crystal]

pro models dont have trouble going past 30min

[green crystal]

you could go beyond 30 min with just standard models??

[twin grail]

Yes technically

[green crystal]

[twin grail]

I can get the standard reasoning

To reasoning upto 20m

Dunno what took it so long lol

[green crystal]

ah document creation

that probably took half of the time

[twin grail]

Probably

But still

[green crystal]

the model tends to make a million tiny corrections

[twin grail]

The heavy thinking

Keep dying constantly

Idk why

[green crystal]

and it probably scraps entire attempts because i've gotten files called "final V2"

[twin grail]

Yes indeed lol

[green crystal]

the worst one was 5.4 pro working for 178 min on a report and right at the end it found out that the tool session expired and all work was lost...

[woven fox]

I dont have yearly but been paying monthly for the pro and today for the first time ever it kicked me out of my subscription. seems like something internally for sure.

[twin grail]

I think the new 5.4

Having some

Problems ig

Not sure

[twin grail]

I’ve been seeing people complaining about this recently

Haven’t experienced it

My enterprise plan still working just fine

[rose sandal]

I have Perplexity Pro but Grok isn’t showing up in my model list. Is that normal right now, or should I already have access?

[twin grail]

Grok was removed

So it should be normal for u to not see the grok model

[fiery echo]

why?

Also lately it says to often that you hit the limits

[twin grail]

I heard that they removed the model

Not sure why

I was too busy lately

[twin grail]

New limits

U should read their new documents about this

[fiery echo]

Any link?

[twin grail]

Search up perplexity enterprise pricing

U should see the clear limit

[fiery echo]

Because at this stage starts to feel like free service that puts you limits

[green crystal]

i expected 5.4 to reason faster than 5.2 on pro

[serene sand]

#💬│general message

[fluid pewter]

hey, anybody know the sonnet model's quota in antigravity for pro users?

[digital dew]

Hi everyone!

Does anyone happen to know why the Pro subscription provided by Revolut isn’t working?
I’ve already added the card as well.

Sam, the Perplexity AI support agent, said it might be some kind of synchronization issue.
I logged out and back in, but nothing happened.

Does anyone know a solution for this?

[tender tide]

any news on billing issue removing subscription

[vestal heath]

all these billing eng issues will be fixed today
which time zone?

[digital dew]

Budapest, Hungary – CET (UTC+1).

[velvet talon]

when i choose a specific model after 1 prompt it switches back to 'best' model, so annoying, is that normal?

badly incorrect information, there is way more crossing than 1 daily, they just turn off their tracker for safety

[dry kestrel]

are you able to access ChatGPT right now?

[green crystal]

Yup

Why?

[dry kestrel]

Can't even open the site

[green crystal]

Hmm might be regional

[dry kestrel]

there's an outage right now

[green crystal]

Ahh

[dry kestrel]

haven't had anything like this for some time

[velvet talon]

it loads for me

but not the chats itself if i want to look an old one back i guess

[dry kestrel]

issue going on with file uploads and codex it seems

[idle rover]

Are we back up and running?

[twin grail]

still normal for me

[grim crest]

How am i able to use computer feature with the pro subscription?

[grim crest]

Isn’t it just for max users for now?

[proper snow]

Does anyone have a project idea or an active project in progress?
If you need a developer, feel free to reach out.

[molten swan]

i stil dont have max back again...

anyone else back?

[blazing crown]

have anyone noticed that the educational plan was removed?

[primal veldt]

Same happend to me

There is an issue

With the servers apparently

[chrome nest]

Hi

[reef sinew]

Any updates on the pro account issues? Does anyone have their Pro account back yet? It's been all day.

[fossil estuary]

No

[crude gulch]

Hello everyone. Rami is here. Big fan of Perplexity, but today I am a very angry customer as well. My annual Perplexity Pro subscription, which I paid $200 for on September 6, 2025, has been abruptly canceled by the company today without explanation. I was directed to "Sam" - their useless AI agent that proved AGI is at least 200 years away - and am now pursuing a chargeback through my bank due to this unwarranted cancellation

[spring roost]

Yeah it is really concerning. How unprofessional and disappointing the company's communication is regarding this incident

[hushed urchin]

PLEASE EVERYONE READ THE CHATS BEFORE WRITING THE SAME PROBLEM WE ALL FACE XD

is sam responding to the rest of you in support btw

[crude gulch]

Don't read the chat. Read my comments. Do not try to get your account reactivated by Perplexity. It's not going to work. Get a charge back through your bank. You will get your money.

[hushed urchin]

you're aware it's a system error right? they're fixing it

if you like your subscription with perplexity, just wait for them to fix it

[crude gulch]

For how long?

[hushed urchin]

they said a few hours ago they would fix it by today

[shy shadow]

its a temporary issue, not like they're gonna rob thousands of people out of their money, u want them to get sued to oblivion? 🤣

[dry kestrel]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[hushed urchin]

yeah exactly, I find this so funny that people wanna make a big drama out of it

[shy shadow]

i understand a chargeback if u got banned for no convincing reason, but everyone lost access 🤣

[crude gulch]

Well, I understand they are not robbing people. It's just very unprofessional. There are some info online that this lasted for months for people. So I'm not sure if it's going to be fixed today, tomorrow, couple of weeks, couple of months.

[twin grail]

@dry kestrel the new security codex is so cool

been vibe coding with it

for the past day

[shy shadow]

months? this started 4 days ago 🤣

where u getting ur info from lmao

[hushed urchin]

those people have other issues, this is a new system error affecting many more

and with any system, no matter how large or small, there will be issues like that, it's not necessarily unprofessional. What would be unprofessional is not reassuring us that it's getting fixed, but they are doing that

[dry kestrel]

nicee

[crude gulch]

Well, I already resubscribed on a monthly plan, because I use it for work so now what's going to happen?

[dry kestrel]

still waiting for them to open it up to Pro

[hushed urchin]

I saw it too, some dude said he had problems months ago. It's unrelated but similar

[shy shadow]

@hushed urchin its that one intern who thought he was editing the DB and ended up cleaning the server 🤣

[twin grail]

relax, if u saw people got revoked before ( 4+ days before ) then most likely it isn't pplx fault but rather they either got revoked because of fraudent activities or simply they didn't add the card and pplx remove their pro ( until they add their card back )

[twin grail]

Same

[queen ginkgo]

Yes! I have that issue too

[twin grail]

I have to use my alt business account lol

[dry kestrel]

Lol

[twin grail]

[hushed urchin]

I'd wait 12 hours (it's 10 pm for me right now anyways, so I'm sleeping on it), if nothing has happened since then. I'll check what updates they've given, and then proceed with any emails, evidence and more stuff I can actively do myself, more than I already have. But I wont be cancelling. I think that would honestly leave more billing problems

[twin grail]

i just got claude for 6 months

[twin grail]

But claude limits drain so quick

[dry kestrel]

Pro?

[twin grail]

ye pro

[dry kestrel]

Nice

[keen pagoda]

i dont get it why no mod answers to literally anything

[dry kestrel]

https://x.com/aravsrinivas/status/2031397975365394716

Aravind Srinivas (@AravSrinivas)

Perplexity Pro and Max subscribers who are experiencing difficulties with temporary issues like status going away or not being able to buy extra credits for Computer: all these billing eng issues will be fixed today. Apologies for the inconvenience.

X · Mar 10, 2026, 3:53 PM

[hushed urchin]

I mean I'm using perplexity pro mostly to have access to several AI services. Anyone know other good subscriptions for that?

[dry kestrel]

#1480464191797330094 message

#👑│pro-lounge message

[hushed urchin]

I know poe has, and maybe higgsfield is a thing?

[twin grail]

merlin AI

u can try that

[keen pagoda]

thx

[twin grail]

Claude pro isn't enough

[keen pagoda]

the channel is not visible for me it says "unknown"

[twin grail]

i use query opus 4 times

[dry kestrel]

Ah, it's only available to Pro users

[twin grail]

and the quota ran out

[crude gulch]

I didn't cancel,through the same account, right, that now say: free - even though it is actually pro - I entered my credit card info and I subscribed again on a monthly plan. So now I am on a monthly and yearly plan.

[dry kestrel]

Roughly the same message was said on the second link

[hushed urchin]

well thats interesting.

I'm trying to not make a single change, so that I dont mess billing stuff up even more

[keen pagoda]

i am pro but dont have the role here

[keen pagoda]

*used to have pro, now because of the incident i dont have it

[dry kestrel]

once this issue with billing is resolved, check pins on how to get the role

[keen pagoda]

okay, thanks

i joined the server because of the issue

[hushed urchin]

appreciate it. It seems credit based tho, is it?

poe is too, and what's so awesome about perplexity is that you get them all without credit based system, so we can use several models as if it was pro individually, no api credit shit

[twin grail]

I'm not sure because i still sub to their og platform

but if u want

u can also try out you.com ( not rec )

or blackbox ai

both have multiple AI services included

but for you.com

their search is not trustworthy

the total experience is kinda

...

but u can try it out if u want to

[crude gulch]

I now have Pro through the web portal, but on my mobile app, which I made, the new monthly subscription is says free - "Get Pro" 🙂 Bitch I am have TWO Pro Plans . I am serious - even though I am technically and actually on two plans, an annual plan for $200/year and a monthly plane for $20/month , still cannot get Pro on mobile. I think they're trying to fix this through vibe-coding. That's the problem. I'm serious.

[hushed urchin]

blackbox seems cool

do you know what the minimax m2.5 model is? do any of you? is it the one used for openclaw or what?

never heard of it before, and I know of a lot of models

[twin grail]

@dry kestrel

Pretty decent model

i saw that model alot

when i mess around in LLM

[twin grail]

who doesn't vibe code these days ?

[hushed urchin]

yeah honestly, it seems too stupid, I can still see pro features on my phone but not use them. I think they're using perplexity computer for their system haha

[twin grail]

I mean

that's the fact tho

With the productivity increase

[hushed urchin]

yeah agree

[twin grail]

it also come with sometimes

unstable

[hushed urchin]

and vibe coding doesnt mean ai slop at all, especially with claude code

[crude gulch]

Perplexity does. That's why they cannot fix the goddamn thing!

[hushed urchin]

but perplexity computer and openclaw is what I'm still worried about

[twin grail]

relax man, nothing is perfect and ur situtation will set sorted out

Even for me

I bought gemini ultra

and couldn't use deep think

lol

[hushed urchin]

lol

[twin grail]

I barely got a chance to use it

it's so buggy

but yes i think u can wait, the problem should be solved soon @crude gulch

[hushed urchin]

is a google subscription more worth it you think? like create music?! plus all their specialized models are so good. and does it give access to notebook lm or whatever it's called?

[last scarab]

Hi guys!
I am going through an issue that is:
I am Pro subscriber, but I am not able to access trough the app on iPhone.
There is someone with the same problem?

[twin grail]

it really depends on what u use AI for

For me

I'm a researcher at my Uni

and also vibe code alot

[civic cave]

Everyone

[twin grail]

i barely care about the music but i bought gemini ultra because i needed the notebooklm highest limit for citation in researching/studying

antigravity

for vibe coding

For me

i'd say it worth it

but if ur use cases don't need it

then nah

[hushed urchin]

yeah fair

r you studying antigravity or working with it

[twin grail]

both

[hushed urchin]

alr, is it the multi agent stuff that's gonna blow up in 2026?

[twin grail]

I work with it and also studying how to use it more effectively

[twin grail]

hmmm idk

[hushed urchin]

I mean is it the multi agent stuff

cause it is gonna blow up in 2026 xD that wasnt the question

[twin grail]

Pardon me but i didn't get ur question...

I haven't

got a sleep

that surpass 2 hours

for the past 7 days

[hushed urchin]

from my very VERY limited knowledge, antigravity is working with ai agents

[twin grail]

my brain is not braining

[hushed urchin]

damn

you're lowk dying

[twin grail]

ikr

life speed running

lmao

[hushed urchin]

fr

[hushed urchin]

if this is the case, does that mean most are focusing on multi-agents now

[twin grail]

U mean this ?

[hushed urchin]

nah

google antigravity

[twin grail]

then ye my brain is dead

[hushed urchin]

isnt that what you said you're studying and working on

[twin grail]

i can't understand it 😭

[hushed urchin]

xD