#Info For Devs - Crashing on shader loading

1 messages · Page 1 of 1 (latest)

atomic shoal
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Several users have been experiencing crashes during the shader compilation phase before and after the latest hotfix (25).

Progress is partially saved, allowing them to resume where they left off, but the crashes persist.

One user noted that alt-tabbing allowed the process to continue without crashing, suggesting to me that the crash might be related to CPU load or thread management, so with their permission we did some additional testing.

More Information:

  • Limiting CPU thread affinity to 4 cores extended run time before crashing but caused stuttering on the menu and eventual failure.

  • Increasing affinity to 8 cores increased compile duration but also increased stuttering on the menu and lasted a lot longer but eventually crashed.

  • Alt-tabbing (which changes thread prioritization and reduces CPU contention) helps prolong shader compilation.

This is the users DXdiag as well as the crash log from after the crash with 8 cores selected:

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@somber dirge and @storm cobalt Here is some more information on the crash that has been occurring with some people during the shader compilation in the main menu.

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Additional note: While some people who have completed the shader process have been able to play the game without issue, the one in the log/DXDiag has crashing continuing after the shaders have completed.

atomic shoal
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Also this is just preliminary information. The alt-tab hasn't been confirmed as a workaround for others. I just figured the information itself might be helpful in tracking down the issue.

atomic shoal
somber dirge
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@atomic shoal do these crashes come with crash dumps, mayhaps?

somber dirge
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would it also be possible to some of them to run gpu breadcrumbs?