#Kai - Unable to use Text Chat in game

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brave fractal
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Kai already tried verifying and restarting their game.

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@round lynx okay. So just to establish a couple things - did you play before the update and did you have any issues before if you did?

round lynx
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i played before and yes same issue

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83.223.207.21:30715
4558

if you want to hop into the world to see

brave fractal
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Okay. Give me a moment to look into some things. It's not an issue I have come across, and I need to check and see what parts/settings in steam may influence them.

round lynx
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Thank you

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I also havent gotten my voice chat to work either so ๐Ÿคท๐Ÿปโ€โ™€๏ธ

brave fractal
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It may have something to do with Steam's profanity filter, but it seems unclear as to how to disable it.

round lynx
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i dont think i have that turned on

brave fractal
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I think it's on by default. give me a second though. Let me see if I can find out how to turn it off.

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Sorry I haven't forgotten about you, I promise.

round lynx
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No worries

brave fractal
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I am struggling with steams UI

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asked for help ๐Ÿ˜„

round lynx
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okay lol my friend can chat so i went into her setting and copied how hers was set up so im hoping back in now to see if it works

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i copied all of her settings and its still coming up blank

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i even tried "run as administrator" on the game

brave fractal
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Okay - FOUND it. in a likely unlikely location.

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Open up your steam and click on your profile name and go to "account details" then "Store Preferences"

In the third section down, named "Community Content Preferences" can you click "Do not filter strong profanity or slurs"

round lynx
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I already did that ๐Ÿ˜ฆ

brave fractal
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๐Ÿ˜ญ

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hmm.

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Are you using something other than an english Qwerty keyboard?

round lynx
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nope just your normal keyboard

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so it doesnt work on local either

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like i usually play on a gportal server and i just went into a local game and thats not working either

brave fractal
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okay... Lets see if clearing the chat cache might help. Go into Steam > Settings > Downloads and click "clear cache" next to "clear download cache" after that head over to C:\Users\<YourName>\AppData\Local\Steam\htmlcache and delete the folder. Also head over to C:\Users\<YourName>\AppData\Roaming\Steam and look for any chathistory or cached folders as well and remove them.

round lynx
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tried it didnt work.

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im gonna try and delete all of my stuff and redownload i guess

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its like the only thing i can think of

brave fractal
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Yeah. ๐Ÿ˜ฆ I'm sorry I am not much more help, but that might be your best bet.

round lynx
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its okay

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im sad lol

brave fractal
# round lynx im sad lol

If that doesn't work, I am gonna forward this on to the QA team at Keen and see if they have any idea. Granted they are swamped right now (and it's the middle of the night) so it may be some time before they can get back. but they will most likely have a lot more insight.

round lynx
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its that character

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for whatever reason that character does not let me chat

brave fractal
round lynx
brave fractal
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There must have been some corruption in the character file that happened. That is crazy, I wouldn't have thought thre was anything text related in the character file.

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ooh

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Are there any special characters in your character name?

round lynx
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Nope just Kai

brave fractal
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hm. yeah that surprises me. @upbeat verge or @hoary flower when you have a moment you may want to take a look at this and see what might be happening.

brave fractal
round lynx
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i do not know how to do that.

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could you help me?

brave fractal
round lynx
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on

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i have other characters im trying out

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this is my original character

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its working

brave fractal
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wait, the one that wasn't working is now?

round lynx
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so this is 2 of my characters. the one thats not working doesnt even say joined when i join

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So Kai (with 1 i) is the second one i made to level up before we got the barber cause i wanted to change her hair
Kaii (2 i's) was my OG character

brave fractal
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ah gotcha. Okay sorry - to get to your save files navigate to ..\Program Files (x86)\Steam\userdata\[YourSteamID]\1203620\remote and zip up the entire contents of that folder and you can drag and drop it in here.

round lynx
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i do not know which of these is mine

brave fractal
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if you open up steam and go to your friends list and hit the + button to add friends, you should have a "friend code" that should be your ID

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Sorry - had to confirm that the friend code was the ID ๐Ÿ˜„

round lynx
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i am now trying to figure out how to zip it lol

brave fractal
round lynx
brave fractal
# round lynx

perfect ๐Ÿ˜„ okay hopefully they will have some insight.

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Sorry I wasn't more help ๐Ÿ˜ฆ

round lynx
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its okay!

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that was my last ditch effort before having to uninstall

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i can just go grind on the new character

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not a big deal lol

upbeat verge
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hey there, we'll have a look at this asap

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I have entered the world "Kody x Kai" and was able to chat normally. I was the host in the occasion.

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Oh wait nvm, it's Kai with the big K

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let me try that

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ok, yeah, I can repro with that save

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I'll make a ticket

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can't guarantee it'll be fixed in an upcoming hotfix, but in a patch in the future for sure

round lynx
brave fractal
round lynx
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Oh lol

round lynx
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may i ask something outside of just this issue. its not an issue with anything just a curiosity ๐Ÿ™‚

round lynx
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Is that door that goes with the new block the blue and gold one in the game to use for our builds? that you know of? im still a relatively new player so i dont have everything unlocked and i wasnt sure if they added it as well

brave fractal
round lynx
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Yeah. Its amazing

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Not my photo but its this one

brave fractal
# round lynx Not my photo but its this one

Sorry about the delayed response. went to go eat dinner.
Unfortunately no. I know one person who got it using a cheat engine, but since it's only meant for those doors and not made for us, they still only open at night and always require a spark to open. lol ๐Ÿ˜„

round lynx
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No worries!!

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Damn I hope they come out with a version for building. Even if its not the exact ones. I love. lol โค๏ธ Thank you for taking the time to answer I appreciate you!