Duruk - Today's update. Issue with server world

[brazen bay]

After today's update, player can log in, open chests, run around freely, etc, but once a player fast travels, they don't actually fast travel and loose ability to open chests, build/destroy

@carmine vessel Please use this for any updates, uploads, etc.

I have verified this issue. I started this save in a clean spin up of a server.

I logged in, was able to run around, open chests but when I tried to fast travel to another Flame, I didn't actually fast travel and my ability to open chests, build/destroy was no longer working.

[carmine vessel]

The hotfix didn't solve the problem btw.

Chests don't even open, or you can't talk to npcs within 1 minute after a server reset.

[brazen bay]

@tawny yew So you will see this tomorrow and a preemptive Thank you! 😁

[maiden belfry]

we have the same problem to

[brazen bay]

Nah, this is yours 🙂

I just opened a thread so that we can keep everything together 🙂

[maiden belfry]

Once you have logged in to the server you can no longer open chests at certain points

ok because the thread here is from 21:40

[brazen bay]

Yeah. That's when I opened it. 2:40 PM central US time

[carmine vessel]

Video of the bugs: https://www.youtube.com/watch?v=sBYyY_LaIDk

[maiden belfry]

Video from bugs To we have the Same Problem i send our save game and video https://www.youtube.com/watch?v=F8S0OrdnAzU

[carmine vessel]

Indeed we seem to have the same bugs

[maiden belfry]

makes me feel positive because then it can possibly be fixed

[maiden belfry]

second bugs video https://www.youtube.com/watch?v=EDhm9hTdCGo

[carmine vessel]

At least you can open a single box. We can't open any of the boxes.

[maiden belfry]

Yes, but only if I don't enter the area. It still seems to be the same problem. We'll wait and see.

[carmine vessel]

My backup all seems to work as long as I don't use flame altar, or talk to the npcs.

[maiden belfry]

My Backup dont work

[maiden belfry]

@carmine vessel we hope Keen Games can help us. @tawny yew

[maiden belfry]

I also sent my save files so they can get to the bottom of the matter.

[carmine vessel]

I hope they can fix this soon or else we lose more then a year worth of buildings in Enshrouded.

[maiden belfry]

i hope it to

[tawny yew]

Hey there, we're dealing with a lot of issues right now

we'll try our best to catch up and deal with all issues as soon as we can

Could you guys share information on how you guys connect to the servers?
What server is it - self-host, g-portal, nitrado - and how you connect to it - ethernet cable, wifi?

also could you please give me not only server logs but also your client logs as well?
You are both 100% sure it only happens when fast travelling? Meaning you can play for hours on end without it happening until you fast travel?

[maiden belfry]

For me it is only in a certain area in the warehouse, you can check that

In my Safe files

[tawny yew]

I don't quite understand - are you saying that only a certain area of the warehouse has the issue where you can't open chests?
Does it happen only after a teleport? Is it happening at any given moment? Please give more information

[maiden belfry]

It's like this: I posted a video of myself above. As soon as you get to the tower where all of our blue crates are, you can't open any more crates, and that's how it is for me. I can't pick up any more items, or anything else.

[carmine vessel]

None of the chests open at any of the flame altars. You can't speak to npcs at all. It happens within 1 minute of a server restart.

Objects won't load the further you walk away from flame altar. And sometimes you can open the flame altar even though you are far away from the altar.

Doors won't open and if you go far away doors are missing at all.

You can try it out: Build Server IP 154.53.48.183:28415

Guest password: Flameborn

[tawny yew]

Thanks, I just found out we already had someone find this info and we already have an internal ticket

[carmine vessel]

Gportal server

[carmine vessel]

No it happens even without fast travel.

[tawny yew]

Should be fixed for the next hotfix

[carmine vessel]

And I can only play less then 1 minute before it happens.

[carmine vessel]

Thanks

[maiden belfry]

For me it's really only in the one area where we have Blue boxes. Have you found the error?

[maiden belfry]

wehn comes the hotfix ?

[tawny yew]

my guy, I ask you to not ping me all the time. A hotfix will come when it's ready

[carmine vessel]

@maiden belfry I fixed our server by moving it away from Gportal toward Pingperfect (high performance version) and most of the things work now.

[maiden belfry]

Another Server dont work for me

[carmine vessel]

Same it worked for 2-3 hours then it stopped working again.

[brazen bay]

I don't have this issue personally but, I did use Duruk's server saves and was able to duplicate the issue on a Windows server, on the same machine that I game on, and was able to duplicate his issue

Sorry, Kall. That was my bad. I replied to one of your comments.

[maiden belfry]

Have you also tried my save game that I posted here? Best regards, maybe you can explain it better than me.

Because my problem is similar but not completely the same as duruks

[tawny yew]

The fix should be coming with the next hotfix, don't worry

[brazen bay]

Durak messaged me and said his world is working again! Thanks, Kall!

[brazen bay]

Both users have reported their dedicated server world are working again!