#Breeno - Crashing Issue

1 messages ยท Page 1 of 1 (latest)

short cloak
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Hi @alpine violet - Okay can you do me a favor and open up the game with the integrated gpu disabled and start the game. When you get the crash, put that log in this thread?

Lets see if we can't get you up and running.

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While you do that, I am going to put all the relevant info in here from previous conversations.

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  • System Specs: AMD Ryzen 7 7800X3D, 32 GB RAM, NVIDIA GeForce RTX 4090, AMD Radeon(TM) Graphics integrated card
  • Suggested turning off Integrated card, which allowed them to start game but resulted in a crash.
  • Vulkan version 1.3.292
  • Suggested update their Vulkan version.
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Okay, so just for me to catch up - the most recent minidump error you are having is after installing the most recent version of Vulkan?

alpine violet
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so i cant even start the game atm

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i could start it last night but with the amd turned off i just get that crash log

short cloak
alpine violet
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this is what i get when i have the amd turned off

short cloak
# alpine violet

Sorry, the log file. ๐Ÿ˜„

You can access the log file by opening up your Steam library and right clicking on "Enshrouded" in the list. Click on "Properties" and then "Installed Files" in the main box, click "Browse" and this will open up your game folder.

The file you are looking for is named "Enshrouded.log" or could also just look like a text file named "Enshrouded" if you have file extensions turned off.

alpine violet
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this one?

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thats from the last time trying to open game

short cloak
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okay let me take a look at it

alpine violet
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thank you

short cloak
alpine violet
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i think so

short cloak
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just to be sure - go ahead and type /minidump in this chat and follow the instructions (even if you did them before, since we changed the GPU that's being loaded) and lets see if one of those fixes might repair the issue.

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Let me know either way, and we'll continue on if need be.