#Qwerty - crash
1 messages · Page 1 of 1 (latest)
Hi Qwerty, please drag and drop a copy of your game log after you crash in this thread.
- Open steam library
- Right click on enshrouded in the list - click properties
- Click on Installed files, and in the window click on "browse"
The log should be named either "Enshrouded.log" or just "enshrouded" and look like a text document.
im in file exlpore now what i am looking again?
From fikle explorer it is: ...\Steam\steamapps\common\Enshrouded\enshrouded.log
this what i see
5th one down. The enshrouded that looks like a text file.
foud it what now?
drag and drop it in here.
okay. Give me a moment to check it.
okay'
Are you in the game now? and if not did you crash the last time you exited the game?
no, it crashed last time i on was on it
okay. And you say it always happens after 5-10 minutes?
it felt like it when got home it did 2 twice and some times last night when i got it
Okay. Can you please download GPU-Z (https://www.techpowerup.com/download/techpowerup-gpu-z/), install and run it. Click on the "sensors" tab and expand the window to show everything, then start up the game.
When your game crashes, take a screenshot of that window and put it in here.
This is hardware monitoring software that can tell us a lot about what is happening to your system, including temperatures, and load on your cpu, gpu and memory.
I am not going to send you to something that isn't safe, and If I were in the habit of doing that, I would have been kicked from here a long time ago.
which mode?
when you click on it it should start the download.
expand the window to show everything, then run the game.
Take a screenshot of it when your game crashes and post it in here.
Just keep running it while playing the game. If it crashes you'll have the information to put in here.
If it does happen, make sure to respond in here, though, so we have all your data on hand.
Make sure to expand that window to show everything. You can hover your mouse over one of the corners till you see arrows and then click and drag it to resize the window.
like this
there is still more.
Okay. So far that looks good. Just keep int running while you play, and if you crash, take that screenshot.
I’ll post it here if crashes
Sounds good
Your clock on your CPU was maxed out the entire time you were playing, whereas before it wasn't. Were you running something else that you weren't before? Watching videos, on the web, using any other programs?
Were you streaming, using voice chat, anything like that?
no just hoped on it after booting my pc up
did you shut down your computer or was it just sleeping?
shut down
nothing else seems to be out of the ordinary on there, but that CPU clock being maxed out like that and the crash, it could be something.
have you already disabled all your overlays?
?
- To disable Steam overlay in enshrouded specifically by right licking on the game in your library list, selecting properties and under the general tab, toggling "enable steam overlay while in-game" to off.
- To disable Discord's overlay, Click the gear icon next to your name on the bottom left. Click "Game Overlay" and at the top where it says "Enable in-game overlay, toggle it off.
- For NVidia, this will either be in Geforce Experience of NVidia App, whichever one you have. For NVidia App It will be located in settings on the feature tab, It should be similarly located in Geforce Experience.
did you have gpu-z running? I'd like to see if the CPU was maxed out again
?
during the last crash. was the monitoring software running?
no
okay. What virus scanner are you currently using?
Windows defender
and are you using any file share programs like a BitTorrent, or are you using any cloud services like dropbox or onedrive?
file downloading or sharing software, usually for movies, tv or other things
Unfortunately that doesn't narrow it down. How games interact with your system is different for every game.
I don't use one-drive, but if it is set up to upload the game files to the cloud it can cause issues if it tried to sync it while the game is running, especially if it is accessing a file the game is also trying to access.
Can you right-click on one-drive in your system tray and pause syncing while you play the game and see if that affects it at all?
just did it let give the game a try
run GPU-Z too so we can see what impact it may or may not have had.
it seemed to run fine ill have it when i play again im going for dinner
no crashing so far?
yeah no crashing
okay keep GPU-Z running and play. If it crashes again let me know
can you toss that new log file in here?
yeah
should be the same one you did last time, it gets overwritten
when you did the minidump steps, did you specifically use DDU to uninstall the GPU driver?
Didn’t do the last 1 it scared me
The video shows you how to do it, and it's directly from MSI.
It still scared me lol
if you aren't comfortable doing it, perhaps you know someone who can help you run it where you are?
It could fix a possible issue with your drivers. I can't guarantee it will work, there are too many possible variables as to what is happening, but it won't harm anything.
Is mini dump a known issue?
Minidump is a generic term for the crash.
it's not one specific issue, it's creating a log file of the crash and a dmp file - or dump file
Yeah that makes sense it’s so annoying because I want to play the game, I can play it but I have to worry about it crashing or not. because when it crashes it sets me back which is so annoying.
I'm no longer getting crash dumbs but it stutters and then crashes randomly
I got 4060 oc yesterday
It's possible one of the fixes you tried may be causing issues now, or it could be something else.
With the new GPU, I would go through the first three steps from the Minidump DM again just to be sure.
will do just got a min dump lol
i thinked the sturrering by putting my ram into a different slot
should i download vualkon again?
the game is fine played for about 2hrs and no issues at all runs fine and smooth like it should
Glad to hear it! 😄
probably my gpu which had liquid damage and that my ram was in the wrong slot