#(Resolved) dyslexicdavey - Crashing Issue

1 messages · Page 1 of 1 (latest)

upbeat mist
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Hi @gleaming ice, We seem to be on different schedules so I am going to put this in here so we can communicate a little easier and nothing gets lost.

I am going to put a summary of everything we have already talked about in here real quick and also catch myself up on the issue.

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**Has been having crashing issues since they got the game last week. Anywhere from 1-30 minutes while in the game. **

  • System Specs: Windows 10 Home, AMD Ryzen 5 5600X, 32Gigs RAM, NVIDIA GeForce GTX 1080 Ti
  • Did minidump steps
  • Rolled back to 551.76 and went an hour without crashing. System keeps updating driver
  • Driver in log is 560.94 (Current is 566.36)
  • Log shows playing in mulitplayer
  • Log shows multiple settings changes some of which well above the capabilities of the card, and generic GPU crash message at the end.
  • They tried running on Max Performance, and it did not help
  • Had them run GPU-Z which shows some jittery performance and a slight peak in GPU load right before crash, but nothing alarming.
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Okay - all that being said. Just to make sure, since it doesn't appear I asked - did you do all 4 steps of the minidump DM? Verify files, Run the enshrouded toolfix, rename the json and use DDU specifically to reinstall the latest version of your driver?

gleaming ice
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Hi Mana,
*They tried running on Max Performance, and it did not help
Just a bit of confusion but Max performance DID help, no crashing. Sorry, I may have said the wrong thing before. I did trying run one level up at just Performance and it did crash but not a Max performance. I am find running it like that, just thought you wanted to test the crashing more

upbeat mist
upbeat mist
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@gleaming ice Checking to make sure you saw this andchecking to see if you are still having issues.

gleaming ice
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@upbeat mist yes, thanks I did see and everthing has been working well.