(Resolved) No compatible graphics/Performance issues | Enshrouded | Page 1

upper beacon Dec 3, 2024, 6:10 AM

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Okay I am gonna toss this one into a thread so I don't confuse myself since they are similar. 😄

pure mirage Dec 3, 2024, 6:10 AM

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alr

upper beacon Dec 3, 2024, 6:10 AM

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but I don't believe the issues are the same.

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okay can you do me a favor and download GPU-Z, disable the integrated card and then run GPU-Z. Open up the tab "Sensors" and expand it all the way down and take a screenshot for me?

pure mirage Dec 3, 2024, 6:17 AM

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okay give me a sec

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is this the wrong one?

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ok i think i got the right one now

upper beacon Dec 3, 2024, 6:21 AM

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pure mirage ok i think i got the right one now

okay this is when you turn your integrated card off?

pure mirage Dec 3, 2024, 6:22 AM

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yes its been off ever since I saw you tell ming to turn it off

upper beacon Dec 3, 2024, 6:23 AM

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okay so that looks like it's not being overloaded at all. But with the integrated card off you are unable to get into the game still?

pure mirage Dec 3, 2024, 6:23 AM

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let me try now, its not running like trash when I initially turned it off

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earlier today was the first time I ever turned off my integrated graphics within the entire 1 year of me owning this pc lol

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yeah now i get this error

upper beacon Dec 3, 2024, 6:26 AM

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I swear windows is the bane of my existence 🤣

pure mirage Dec 3, 2024, 6:26 AM

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lol this is my first ever windows pc

upper beacon Dec 3, 2024, 6:26 AM

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So just to me sure - drivers are updated and you also did the toolfix, right?

pure mirage Dec 3, 2024, 6:27 AM

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yes. i did both

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i even went into uh let me find it

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my display adapters in my device manager

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where I got both my integrated and my rtx 4050 up to date from there

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(integrated is still turned off)

upper beacon Dec 3, 2024, 6:31 AM

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Can you give me a screenshot of the device manager showing both the GPU's?

pure mirage Dec 3, 2024, 6:32 AM

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just the display adapter area?

upper beacon Dec 3, 2024, 6:32 AM

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yeah.

pure mirage Dec 3, 2024, 6:32 AM

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upper beacon Dec 3, 2024, 6:35 AM

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okay - Ming just said that they had to redownload vulkan and install it - so it looks like the toolfix didn't get that - let's see if that works for you:

Head here - https://vulkan.lunarg.com/sdk/home - and download the "Vulkan Runtime" for windows - it should be the third option fown on the far left column. and then install it.

pure mirage Dec 3, 2024, 6:36 AM

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runtime installer?

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ok its done installing do I just try to launch the game again?

upper beacon Dec 3, 2024, 6:38 AM

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pure mirage ok its done installing do I just try to launch the game again?

Yep 🙂

pure mirage Dec 3, 2024, 6:38 AM

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😭

upper beacon Dec 3, 2024, 6:39 AM

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okay. Can you open up Geforce Experience and make sure that windows didn't just install some 5 month old driver? (it happens more often than you think)

pure mirage Dec 3, 2024, 6:41 AM

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checked for updates aswell a few times

upper beacon Dec 3, 2024, 6:43 AM

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That is the most updated version... okay.

pure mirage Dec 3, 2024, 6:43 AM

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not sure if i should be downloading this new nvidia app it was talking abt being able to reconfig ur drivers or something? idfk

upper beacon Dec 3, 2024, 6:44 AM

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I hadn't seen that yet. I am taking a look at it now.

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well - I am installing it now xD

pure mirage Dec 3, 2024, 6:45 AM

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think I should do the same lol?

upper beacon Dec 3, 2024, 6:47 AM

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You can - It is NVIdia software

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Okay it just looks like a new version of Geforce Experience, but it does give you the option at the bottom to reinstall the driver, which would probably be my next suggestion anyway

pure mirage Dec 3, 2024, 6:50 AM

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hm alright

upper beacon Dec 3, 2024, 6:52 AM

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It might give you the option in there to specify a GPU for the game specifically, or globally for everything. I would see what it's saying in there

pure mirage Dec 3, 2024, 6:58 AM

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yeah my whole computer frozen now, im just scared to restart it while its updating

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nvm i just restarted it, ima reinstall drivers now

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oh shit. @upper beacon it actually works now wow

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never thought i'd have to go through that much work to get something to work lol

upper beacon Dec 3, 2024, 7:09 AM

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pure mirage oh shit. <@176554433558216705> it actually works now wow

Awesome! I am glad it's working. Did you do anything, or did the NVidia software just fix it?

pure mirage Dec 3, 2024, 7:10 AM

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all I did was reinstall my drivers through the nvidia app.

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thanks for all the help honestly

upper beacon Dec 3, 2024, 7:10 AM

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Nice! well happy shrouding! 😄

pure mirage Dec 3, 2024, 7:10 AM

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appreciate it greatly 🙏 ive been wanting to play this game ever since my friend showed me it

upper beacon Dec 3, 2024, 7:10 AM

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It's a great game 😄

pure mirage Dec 3, 2024, 7:17 AM

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@upper beacon actually now that I have the game open even on the max performance the menu screen is VERY laggy

upper beacon Dec 3, 2024, 7:18 AM

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okay - do you still have GPU-Z up?

pure mirage Dec 3, 2024, 7:18 AM

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let me re open it.

upper beacon Dec 3, 2024, 7:18 AM

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yeah take another screenshot while in the game, lets see if it tells us anything as to why it's being laggy

pure mirage Dec 3, 2024, 7:18 AM

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alright

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so while the game is open ?

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sensors tab aswell right?

upper beacon Dec 3, 2024, 7:19 AM

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Yep 🙂

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to both.

pure mirage Dec 3, 2024, 7:20 AM

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pure mirage Dec 3, 2024, 7:20 AM

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upper beacon to both.

you also want it while the game is closed?

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or you want the graphics card tab screenshot aswell

upper beacon Dec 3, 2024, 7:21 AM

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naw, but can you take another screenshot with the game focused?

pure mirage Dec 3, 2024, 7:21 AM

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should I window the game? its in fullscreen atm

upper beacon Dec 3, 2024, 7:21 AM

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or focus the game, ~~run around~~ and then bring it back up

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I forgot you are in the menu xD

pure mirage Dec 3, 2024, 7:22 AM

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ok this should be with the game focused, I had it windowed and selected

upper beacon Dec 3, 2024, 7:24 AM

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The only thing I see is that it's showing the GPU as idle. This could be due to a power setting (laptops usually have power settings to max battery life) and might resolve when you go into the game.

pure mirage Dec 3, 2024, 7:24 AM

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hmm okay ill load in then

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i tried to load into a different game (warframe) and it was also running quite bad.

upper beacon Dec 3, 2024, 7:26 AM

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and GPU-Z still says IDLE the whole time - like did the grey rectangle change to any other color in that time?

pure mirage Dec 3, 2024, 7:26 AM

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gpu is still idle even when being able to move around

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nope didnt change at all even when i was playing warframe

upper beacon Dec 3, 2024, 7:28 AM

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Yeah - if I were to take a guess, your Windows power settings - or the GPU power settings) are throttling your GPU to maintain battery life. Changing this will make your battery die a lot faster if your power isn't plugged in.

pure mirage Dec 3, 2024, 7:29 AM

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well, my laptop basically stays plugged in 99% of the time

upper beacon Dec 3, 2024, 7:30 AM

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So with windows, hit the windows button and "R" together at the same time and type in powercfg.cpl this will bring up the power plan for windows.

pure mirage Dec 3, 2024, 7:31 AM

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alright I have it pulled up

upper beacon Dec 3, 2024, 7:32 AM

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what does it show you in there? Just balanced and power saver?

pure mirage Dec 3, 2024, 7:32 AM

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just balanced

upper beacon Dec 3, 2024, 7:35 AM

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That should be fine. Let's check the NVIDIA settings. Right click on your desktop and open "NVIDIA control panel. In the Go to "Manage 3D settings" and click on the "global settings" tab. Scroll down to where it says "Power management" and tell me what that is set to?

pure mirage Dec 3, 2024, 7:36 AM

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it says normal

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i also saw that my nvidia control panel looks a lot different than other peoples

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probably because i used integrated graphics when i initially downloaded nvidia

upper beacon Dec 3, 2024, 7:37 AM

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it's a bit different but should be fine. 🙂 Might be an older version or a custom version for your laptop

pure mirage Dec 3, 2024, 7:38 AM

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i saw on reddit that people were saying that all my other graphics settings that are missing wouldve been seen on my integrated graphics card but, not sure how thats gonna work now that its disabled

upper beacon Dec 3, 2024, 7:39 AM

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okay one last thing... lol

pure mirage Dec 3, 2024, 7:39 AM

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one last thing you can think of to possibly try and remedy this lol?

upper beacon Dec 3, 2024, 7:40 AM

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my poor brain pathways have been abused tonight. xD

pure mirage Dec 3, 2024, 7:40 AM

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I bet, this is a whole mess

upper beacon Dec 3, 2024, 7:40 AM

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I am trying to think of any other reasons why your GPU would stay idle even while the game is running and requesting GPU power. It's not temperature issues, your system is running cool

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It could be Windows Game mode. Can you head over to your windows settings >gaming>Game mode and tell me if game mode is on?

pure mirage Dec 3, 2024, 7:42 AM

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it is yes

upper beacon Dec 3, 2024, 7:43 AM

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Can you turn it off and jump back in the game to see if it stops throttling the GPU?

pure mirage Dec 3, 2024, 7:44 AM

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yeah its still idle

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😭

upper beacon Dec 3, 2024, 7:44 AM

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Other than that - the only thing I can think of is that your specific laptop brand might have some specific power profile that overides everything else.

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What is the brand of laptop you are using? let me see if I can find any information on it.

pure mirage Dec 3, 2024, 7:45 AM

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HP Omen

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its a slightly older model than the one that is now sold

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HP Omen 16.1

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something like that

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its one with an intel i5, 4050 rtx, and 16gb of ram

upper beacon Dec 3, 2024, 7:47 AM

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Okay - it looks like the HP Omen comes with proprietary software called "Omen Gaming Hub" can you type that into your windows search bar to see if it comes up?

pure mirage Dec 3, 2024, 7:47 AM

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yes it does, opening it right now

upper beacon Dec 3, 2024, 7:48 AM

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there should be something somewhere that says "Performance control" click on that

pure mirage Dec 3, 2024, 7:48 AM

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ok give me a minute, i need to restart it for updates it just installed

upper beacon Dec 3, 2024, 7:48 AM

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lol no worries

pure mirage Dec 3, 2024, 7:49 AM

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ok found it

upper beacon Dec 3, 2024, 7:49 AM

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What does it say it's set to?

pure mirage Dec 3, 2024, 7:50 AM

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the power mode?

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this is what it shows me

upper beacon Dec 3, 2024, 7:50 AM

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okay, can you click on performance and approve it if required, then see how the game performs?

pure mirage Dec 3, 2024, 7:51 AM

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alright

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still runs like trash 😐

upper beacon Dec 3, 2024, 7:52 AM

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rofl can you go into the game settings and tell me what the resolution says under the display tab?

pure mirage Dec 3, 2024, 7:53 AM

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oh its like 1587x something cuz i have it in windowed

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ok well even on 1920-1080 it doesnt run well lool

upper beacon Dec 3, 2024, 7:54 AM

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pure mirage oh its like 1587x something cuz i have it in windowed

ah right. That's fine though, told me what I needed to know. gave me no insight, but...

pure mirage Dec 3, 2024, 7:54 AM

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uh when I go into the pause menu it does still say its compiling shaders at around 60% but, idk if thats relevant at all

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I almost wanna just turn my integrated graphics back on, since everything was running well when it was

upper beacon Dec 3, 2024, 7:55 AM

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pure mirage uh when I go into the pause menu it does still say its compiling shaders at arou...

It does take quite a while to compile shaders the first time. You can certainly see if you let that go to 100% if the performance increases... I am still wondering why the GPU is staying idle though.

pure mirage Dec 3, 2024, 7:55 AM

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yeahhhh its actually comical how many issues this has led to

upper beacon Dec 3, 2024, 7:56 AM

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Laptops are just crazy with how they do things sometimes, though, and I am not too familiar with them. (the last laptop I had was in 2001) xD

pure mirage Dec 3, 2024, 7:56 AM

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ohh i see

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this is my first ever windows i used to be a mac gamer so this is all like foreign language to me lol

upper beacon Dec 3, 2024, 7:57 AM

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Most things are just like desktops, but some things are so much different in how they are set up

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Okay - I am gonna see if I can't get someone a bit smarter than I am in here to help you out. I think I have expended my knowledge here. It might be a bit, but hopefully someone will come in here and have more of an idea of where to go from here. Until then, keep an eye on that shader caching and see if the performance goes up afterwards

pure mirage Dec 3, 2024, 8:00 AM

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Alright, thanks for everything though.

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I might just turn back on my integrated graphics like tomorrow and see if it even works then

pure mirage Dec 3, 2024, 8:06 AM

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upper beacon Okay - I am gonna see if I can't get someone a bit smarter than I am in here to ...

performance made absolutely 0 change with the shaders done btw

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Well, turning my integrated graphics back on actually fixed everything performance wise LOL

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and it managed to boot up the game without any of the graphics related errors

upper beacon Dec 3, 2024, 8:10 AM

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pure mirage performance made absolutely 0 change with the shaders done btw

Damn. I was kinda hoping it would despite knowing it probably wouldn't.

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okay now THAT is weird.

pure mirage Dec 3, 2024, 8:10 AM

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very strange.

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I guess my laptop is just coded like this ??? to use 2 graphics cards at the same time

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because I know when i open games like black ops 6 where it shows ram usage and everything it shows about 6.27 gb of ram or whatever, which is obviously not my integrated its my rtx.

upper beacon Dec 3, 2024, 8:12 AM

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I'm thinking something else went on there... not entirely sure what it could be - but as long as the game is running good, that's all that matters. xD

pure mirage Dec 3, 2024, 8:12 AM

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true. atleast its all up and working now 😭 thanks for the help

upper beacon Dec 3, 2024, 8:12 AM

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You figured that one out on your own. lol

pure mirage Dec 3, 2024, 8:13 AM

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i was clueless on everything else though, like the vulkan stuff, the command prompts, and whatever else you had me do ive already forgotten since it was a lot.

upper beacon Dec 3, 2024, 8:14 AM

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Pretty sure I have forgotten half of it till the next time too 😄

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Okay, well enjoy the game working AND performing decently 😄

pure mirage Dec 3, 2024, 8:14 AM

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thanks so much.

upper beacon Dec 3, 2024, 8:14 AM

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Anytime 🙂

#(Resolved) No compatible graphics/Performance issues