#Hey Guys , quick question
1 messages · Page 1 of 1 (latest)
If it's 4 weeks ago, then it might be something related to the PC itself.
Make sure that the PC's power supply is working well and that the graphic card/processor isn't overheating. That's generally a good start.
They are working fine. Graphic card / processor are not overheating. We tested it on serveral other Games. It´s only in Enshrouded
Does it mention some sort of crash?
Either way, please send over the Enshrouded.log this way
Yeah i mean he got some crash. Mhh where can i find the Log, will post it then fast.
Hey Kall
my friend found this:
[I 00:02:08,463] [savedata] Compression of Blob 0xd4e24c34::COUT took 370.00 us
[I 00:02:15,045] [ecss] Stats: Upd:3,600 (16.7ms) Time:60,000ms Total:23,156ms Max:28ms Avg:6.4ms +:0 -:0 Ent:19,599 Pred:0
[E 00:02:29,425] [graphics] vkWaitForFences() failed with error 'VK_ERROR_DEVICE_LOST'
[E 00:02:29,425] [graphics] Vulkan device lost...
[I 00:02:29,425] [DeviceFaultEXT]
[E 00:02:29,425] Stopping process due to unrecoverable GPU crash!
does this help maybe ? and you can help me 😄
Someone else maybe here who can help ?
this might help yes. It would also help if I could get the whole file, if possible
thank you. I ask of you for some patience as we go through this
Okay will wait here
I´m sorry for asking but you maybe found something already on how to fix it ?
ah kk sry
Hey you got any ideas to solves this problem maybe
And good day to you Sir
Could you check real quick with me if the GPU has less than 8 GB of VRAM?
Sure will ask him, and answer as fast as i got it
Okay, he says no. He has more than 8GB of VRAM
Got it, at least he has over the minimum.
Could he try doing this please?
Try renaming/deleting the enshrouded_local.json file. That will cause the game to rebuild the json file with the new settings. You can also try the suggestions from the DM when you type /minidump here in chat.
Will tell him
The most tips from /minidump we tried but didn't work
Will write here later again if it still doesn't work
Okay sad news, we tried the method you described but didnt work 😦
looking forward to maybe new methods to solve, but for now i want to say thanks for the Help 🙂
I've made a ticket, hopefully the developers can find something with your log
Ah Okay ty
Just for me to know, how long does it normally take , till you got an answer on these tickets ?
It sadly might take a while.
One last thing I can try to suggest is going to ...\Steam\steamapps\shadercache\1203620\fozpipelinesv6 and deleting everything there
with the game closed of course
Okay we going to try this
You got and answer already maybe ? 🙂 and Hello
Hey any new Infos ?
hey there, we pushed a patch today with several bug fixes. Would it be possible to check to see if it works?
Okay sry for infor but till today it doesnt work