#what should I do, I play with a friend,
stark hound
Yes, I'm playing with a friend, we go to collect loot in the dungeon, 10 minutes pass and the game crashes and completes its work
I apologize for the mistakes I am writing through a translator, I really want to solve the problem
plucky widget
Are you both new players? Or have you been playing before and it started crashing after the update?
stark hound
New players bought the game on June 6
robust trout
We are new players, we bought the game about a week ago.
plucky widget
If possible, feel free to write !minidump and check some usual troubleshooting issues that may help. It will be sent to you via Discord DM.
In any case, you can also send me your Enshrouded.log file and your crash dump files. You can post these files here.
(I need to leave for about 1h due to a meeting but I'll return after that. I'll come back to you guys later, if that's ok. Please have some patience)
stark hound
Are these the files from here?
No problem, we can wait.
I really like the game, let's wait for this
robust trout
No problem, especially since the game is super, there are some shortcomings, but it’s not critical.
stark hound
plucky widget
I'm back, sorry for the delay
plucky widget
Are these the files from here?
Yes, these would be the correct ones.
plucky widget
This one is also useful, thank you very much. Give me a moment, please.
stark hound
ok
plucky widget
Did you have any luck getting the crash dump files?
stark hound
Did you have any luck getting the crash dump files?
Where can I find them?🥺 👉 👈
plucky widget
allright, thank you kindly
we'll be looking into it in the next couple days. There's a lot of stuff going on so it may take a small while. Apologies for the inconvenience
stark hound
It's okay, I understand everything, we are all people, I will wait for your answer
plucky widget
It's okay, I understand everything, we are all people, I will wait for your answ...
out of curiosity, have you tried turning off Nividia reflex?
Keep vsync on but turning off nvidia reflex
stark hound
Is it in the gaming setup or in the nvidia setup?
stark hound
Okay, I'll try, if there is another flight I will write here again
plucky widget
Thank you
It is also recommended to update your Graphic Card drivers
If you haven't already
stark hound
They were updated to the latest version at the request of the game through nvidia gforce expireans, sorry I don't remember how to write the name I am exactly from the phone and there is no way to see the title
plucky widget
That's fine, let's focus then on the Nvidia Reflex change
Deactivate it and hopefully it stops crashing
stark hound
Okay, thank you if I write to you 💪💚
plucky widget
Okay, thank you if I write to you 💪💚
Hey guys, did it end up working?
Have you tried other things such as driver updates, or lowering your graphical settings?
stark hound
The graphics are average, I removed the reflex, the drivers were updated before that, so there are no changes in them, the game is still functioning without crashing, it seems that the reflex was really to blame, thanks for helping, now the guy and I play calmly, and he doesn't have to wait for me until I run from the point of the house to the task 😂👍👍
plucky widget
Awesome that it's working! Nice to hear it!