Game still hard crash on new game

[mossy tree]

Over the past week or so iv been posting about my issue where i can nolonger play the game.
Since the launch of the demo on steam. When i start a new game it gets to the end of loading where its placing resorces and then it just full closes with no crash log or anything. Im really sad because iv so far not been able to get any help getting my game to work again. Can anyone from the community or dev team please help me troubleshoot this so i can get back to playtesting Dawn Apart.
❤️

[tardy spire]

Hey sorry you've been having that issue. I'm going to take a look at this today and try to figure it out.

Could you send me the Player and Player-prev files from the AppData\LocalLow\Industrial Technology and Witchcraft\Dawn Apart folder?

[spice pine]

Hey, your specs say you GFX only has 6GB of VRAM. But it should be 12GB when I look up the GTX 1660 Ti.

[mossy tree]

hmm this is what it shows in task manager https://kappa.lol/fCM6qw

https://kappa.lol/ScHTtU

[spice pine]

Have to look into this more in detail.

[mossy tree]

anything you need let me know

[spice pine]

Gmae needs 8GB of VRAM. I don't have experience with shared VRAM. How much RAM do you have? How much is free?

[mossy tree]

16GB of DDR3 RAM

i was able to play the previous versions ok and i never really had too much performance issues. Like it was not perfect but it was playable

[spice pine]

We turned off the chunk loading system, which wasn't working properly. We now load the entire map into the VRAM, which is much more performent, but also takes up more VRAM. At the same time, the map increased in size by adding the jungle biome.

[mossy tree]

ah, that might be it then

because my GPU only has 6GB

[tardy spire]

Something you can try to verify this is delete, or rename some of the jungle world region vox files.

SteamLibrary\steamapps\common\Dawn Apart Demo\Dawn Apart_Data\StreamingAssets\Data\Voxel\WorldRegions

If you rename them they won't be loaded and the main culprits are the _8 and _7

EX: WR_10_8 looks like

It would mean portions of the world wouldn't load, but I have a feeling that is the main issue

We need a cap or something, although eventually we need to tackle the issue which is the premade chunk system.

[mossy tree]

did not seem to have an effect

this was my GPU usage before the crash https://kappa.lol/DDgh2u

[tardy spire]

Could you try renaming that WorldRegions folder and putting this one in it's place?

These are the ones from the older builds, if that still doesn't work then the issue is something else I guess.

[mossy tree]

still crashed

just to confirm, im using the playtest version, not the demo

but i have both installed

[tardy spire]

And the same issue is in the demo as well?

[mossy tree]

the folder you sent does have the _7 and_8

[tardy spire]

Yeah, but it is the same world tiles as the version that did work. Maybe because we load them all ahead of time now. Do you happen to remember if the game had hitches when moving around the map last time you played? I guess I can look at your old reports and check what version those were on

[mossy tree]

only time i had alot of lag happen was when wood was rolling on the ground after being cut

[tardy spire]

Also are there any crash logs in %AppData%\Local\Temp\Industrial Technology and Witchcraft\Dawn Apart\Crashes this folder from when it happens?

Beyond that I think we are going to have to take some shots in the dark, but my suspicion is this happened with the change to load all world at once. Which was the version after the one you were submitting reports on

[mossy tree]

no folder there

i also looked in event viewer and there is no crash

Its just really strange im the only person that i know so far has had this issue

unless everyone else is using better GPUs

just under 1% of steam users have the 1660TI from the hardware survey that steam does. so it is kinda of common https://store.steampowered.com/hwsurvey/videocard/

[tardy spire]

I think one other person has had a similar issue. Game shuts down after loading and no crash log. They also had a slightly older gpu though. I'm going to think about some solutions, and I'll ping you again if we have something that we think should fix this

[mossy tree]

sounds good. thanks for your time looking into this. ❤️

[tardy spire]

Hey I made a build that has loading of the entire world disabled here: https://drive.google.com/file/d/1AYvIhQqaMq45Wn1Je-19bGHN0RVZUq81/view?usp=sharing

If you wouldn't mind could you let me know if that crashes as well in the same place? Also you said that you see placing resources right before it crashes?

If this one does, maybe try replacing those world region files. After all that if it doesn't fix then I think it's safe to rule out the new regions loading being the issue

[mossy tree]

it still crashed. Without the world region files too.
The last thing on the loading screen it says finishing up.

Have you got a copy of the old version from before the demo? Just so i can rule out its not something on my end that changed.

[tardy spire]

This is for a new game? One sec let me find one

[mossy tree]

yeah im starting a new game each time

[tardy spire]

https://drive.google.com/file/d/12mcTAF2a9fYVLjJ99ZK3HcGec1Fo8lXo/view?usp=sharing
Maybe give this one a try. This is 0.68.2.1 which is a couple versions after the one you played.

And this one is 68.1.2 which is the version that you played on https://drive.google.com/file/d/1K7tmFR9H29AJV4ANu-_fkzrldi-ry6fS/view?usp=sharing

[mossy tree]

this one works

[tardy spire]

Alright then we can forget about that 68.1.2 version. What about this one https://drive.google.com/file/d/1vFA8wH1ozyBDxPynR9jfkxtrU-6eJghO/view?usp=sharing

This was the first demo build

[mossy tree]

i think thats when i first got the issue but ill check

[tardy spire]

If it crashes on that one I'll just have to compare patch notes to see what changed. Something between the world finishing and the game scene starting.

I honestly can't believe it wasn't the new region loading. Like seriously shocked lol

[mossy tree]

yeah that one crashed

The one that works has the new region?

[tardy spire]

Nope, between 68.2.1 and 69.0.0 we added all the new regions and changed the loading.

So from this version to the next it broke for you. Something in these changes https://store.steampowered.com/news/app/3260690/view/547854206358259057?l=english

[spice pine]

"Optimized reading strings from vox files"
What localization do you have set up on your machine?

[mossy tree]

English

[spice pine]

Any secondary ones?

[tardy spire]

That also would show during the initial parsing of voxel data. Even in the main menu when the ship is loaded

[mossy tree]

English US and English UK

[spice pine]

Can you try to deactivate the Uk one for us?

[mossy tree]

oh i only have UK enabled. i was looking at keyboard layouts https://kappa.lol/l46mMt

[spice pine]

Interesting. Can you add US and make UK secondary?

[mossy tree]

yeah still crashed

Does the new version require the CPU to be AVX2?

[tardy spire]

Alright, well I think sometime soon (most likely tomorrow) I'll make you a special build with a huge number of debug logs and hopefully the player log will be more helpful. Good news is we narrowed it down a bit more.

We really appreciate you helping us out with this so much, hopefully soon we can get you back up and running on the standard builds.

[mossy tree]

Sounds good! im happy to help 🙂

Because it means i get to play (i hope)

[tardy spire]

Nope, it was just code changes. New features & fixes

[mossy tree]

Hey, i know you just finished the Kickstarter stuff so are going to be very busy, but are you still going to get that special build with the debug stuff for us to try? Thanks ❤️

[tardy spire]

Yeah sorry I was ended up getting sucked into this combat stuff. I’ll try to get you that soon. Thanks for following up on it!!

[low meadow]

I second this, just tried the Demo again as there was a update (according to steam), still crashes before loading into actual gameplay 😢

[mossy tree]

What specs is your system running? CPU, GPU, RAM etc?

[low meadow]

Windows 10 Pro 64 bit
i7-2700 @ 3.50GHz (8 cpus)
mem 32768MB RAM
Page File 86697MB available
DirextX 12

NVidia GeForce GTX 1080
Aprprox total mem 24425 MB
VRam 8059MB
Shared Mem 16366

[tardy spire]

Hey, I'm sorry it took me so long to get this together. Would you mind trying out this build and then sending me the player log after it crashes? https://drive.google.com/file/d/1n6bh6gBX9XISN0-AlHmjoA5PscGnhVTp/view?usp=sharing

I'll most likely need to make another one after I narrow down exactly where it stops working.

[mossy tree]

will give it a run

[tardy spire]

Also could you maybe do that 2-3 times so I can compare the player logs?

[mossy tree]

1st log

2nd log

[tardy spire]

Perfect they both end at the same place. I'll get back to you again in a bit with another thing. Thanks for getting me those!

[tardy spire]

@mossy tree So I added more debug messages and removed the spawning of pioneers in this build: https://drive.google.com/file/d/1sqJ1HREWTZtdchgs-DSTKDTuOQLOXmFa/view?usp=drive_link

Could you try this again and if it crashes send me the player logs again

If it does load then this is also a dev build so you can spawn pioneers through the construct menu.

So in the case that it doesn't crash please do the following:

• Press Ctrl + Shift + F to enter Free Blueprint Mode
• Select a Prospector Unit from the construct menu
• Spawn them in

If it crashes I guess there is some issue with agents, and if it doesn't it's again somewhere else

[mossy tree]

which do i use https://r2.fivemanage.com/image/BREw49NfUxPU.png

[tardy spire]

Premade

Although you can try Procedural as well. It will still load, but it's something we aren't actively working on at the moment so it doesn't have all the features the premade world does

[mossy tree]

ok it did not crash. going to spawn in prospectors now

ok when i spawned them in. it crashed

[tardy spire]

Did it crash the instant you spawned them in?

[mossy tree]

yep

well it did the little animation of them being constructed

when it finished it crashed

no crash reporter tool came up and no crash log

[tardy spire]

Alright well that is great progress lol! I guess I just need to look through the agent changes on that 0.69.0.0 update and hopefully something jumps out

I'll get back to you again when I have something

[mossy tree]

👍

i spawned It'ak and it also crashed if that helps

[tardy spire]

Can you spawn in buildings and such just fine?

[mossy tree]

yep that works. Seems to be just AI units

[tardy spire]

Could you spawn in a Cutter?

To rule out it being an issue with the animation controllers which only units and certain other entities have

[mossy tree]

that works

i tried one of the debug tools to deal explode damage and that crashed

fire worked however

here is latest player log

[tardy spire]

Alright one more: https://drive.google.com/file/d/1fYn6gXPommJ47X9hy-FABPmMHKXa0bPp/view?usp=sharing

This one is using a Debug config for Unity Build, so it will put out some extra info. If it doesn't give additional helpful info I'll have to start disabling systems that the agents use until I find the one that is causing issues

[mossy tree]

console was saying alot of things. Lets hope it helps 😄

[low meadow]

this actually got me into the game! Wasn't able to explore much due to time restraints, but I seemed to get a softlock, possible hardlock after clicking on I believe center/view crew member. Went into debug menu for camera then the game CTD

[tardy spire]

Oh wow so you were actually able to place agents and use them?

Could you also send me the Player and file from the AppData\LocalLow\Industrial Technology and Witchcraft\Dawn Apart folder?

[low meadow]

I won't be available in the next few hours or so, but I'll send those when I can today

placing them, no. I just went to the crew tab I think, then clicked on the button between the arrows to switch between members and it just locked me. Coulnd't move the camera at all

[paper portal]

GG @low meadow, you just advanced to level 1!

[tardy spire]

Awesome, thanks a bunch. I think it's the same problem for both of you.

I guess it actually makes sense the crew tab doesn't work sense there are no agents when you spawn in. I don't know if we have ever tried that since normally it's impossible to not have at least 1 agent.

I'm gonna check with the other the other devs and see if they also have some ideas on what we might have changed between those versions

[low meadow]

no problem, it's like a youtuber I watch who play custom doom maps and gives advice, always expect your players to do something unexpected lol glad to be of help though. I'll fool around a bit more later on today. Are there any guides for completely new players, possibly in video format, to help us survive the first few days? Don't think I'm following the tutorial properly haha

[mossy tree]

you kinda need the prospectors in order to play properly

[tardy spire]

I'm not sure if we have something like that. We have a basic tutorial and that is getting updated soon with some gifs to help out.

But yeah Busterguy is right you really need prospectors as they are the main workforce in the game. So we really need to fix this issue so you both, and whoever else has this issue, can actually play the game

[tardy spire]

@mossy tree I put up another build, this one has the Burst Compiler disabled which should maybe give more helpful information. Ideally this means it won't crash even though it will still break after placing a prospector

https://drive.google.com/file/d/1SeF_VuXS7XOxjzjPxzoP5WBNJ-GXBlnT/view?usp=sharing

Could you give that a try whenever you have some time

[mossy tree]

so it loaded fine with the starting people and i was able to spawn more

no crash

i just quit the game and here is the player log

What should break? shall i try getting them to do things?

[tardy spire]

Well that sucks lol. I was really hoping for a ton of errors. Let me re-enable burst and make a new build. I also updated the current Unity Version so maybe that had something to do with it?

[mossy tree]

yeah im able to do everything with them. build, craft haul things. it all works lol

[tardy spire]

This is how I'm feeling right now

[tardy spire]

Alright can you try this one: https://drive.google.com/file/d/1hn0QnnF46GSCfiT7oS9TsLbIhSJJJNX3/view?usp=sharing

This has burst enabled, but with some extra safety mechanisms. If this still doesn't crash then I'll take those out and that would be the normal state of the build.

[mossy tree]

no crash

[paper portal]

GG @mossy tree, you just advanced to level 7!

[tardy spire]

Interesting. Is there anything in this folder: %AppData%\Local\Temp\Industrial Technology and Witchcraft\Dawn Apart\Crashes?

I see at the bottom of that it says it's uploading a crash report. I'm also gonna make you a build without the safety stuff in a bit and hopefully that will also look fine

[mossy tree]

yes, but it looks to be from yesterday

nothing from today builds

[tardy spire]

Hopefully this is the last one https://drive.google.com/file/d/1EdtvWvnae_1P9fsRDGZZESVqb4Nhz7oi/view?usp=sharing

this one is bursted with all optimizations enabled

[mossy tree]

Sorry for the late reply. build looks to be working fine. no crashes.

Does this mean the bug is fixed? what was the issue?

[tardy spire]

I'll be honest I'm not sure... Maybe something with the Unity Editor, but not sure why it would show between versions if it wasn't something we were doing...

We updated from an older version to the latest 2021 version to fix some other error and it seems like with that it's fixed whatever this issue was

Like that is the only thing that really changed between the playtest/demo you could play and the ones I sent you today that worked

[mossy tree]

interesting

[tardy spire]

Yeah, the thing is I hate when things are like that. I love fixing stuff, but this was so strange with absolutely 0 info from start to finish.

Literally if you weren't helping I have no clue how this would have been narrowed down and the solution tested

[tardy spire]

Hey would you mind also testing out this build: https://drive.google.com/file/d/1EdtvWvnae_1P9fsRDGZZESVqb4Nhz7oi/view?usp=sharing

This seems to work for Busterguy, so hopefully it will also let you play

If it does then maybe we can put this to bed and this will make it's way to the playtest/demo

[low meadow]

started up fine, have four crew members and able to command them to move. Just started now, I'll give more updates

[low meadow]

got to trading copper and lucrum tutorials with no problems besides game tends to lag really hard if a harvested item, like wood, gets into a constant falling/floating state before being hauled.

[tardy spire]

Alright amazing, that is at least a more general issue. Sounds like this is fixed then. Thanks so much for testing it out, really appreciate it!

[low meadow]

Just got a key for the WIP build on steam and got the crash before finishing up loading screen again :/

[mossy tree]

i dont think its been updated yet. this is still version 0.69.3.0
The build that works for us is 0.69.4.2

[tardy spire]

Yeah, I think today we are pushing the update to the playtest. We were finishing up some other changes and now everything is together it should go live after we do a bit of in house playtesting

[low meadow]

ok, didn't realize, just gotta wait now 🙂

[tardy spire]

It's live now. You both should be able to play on the latest playtest build

[low meadow]

Yeah, working great, still got that annoying lag from stuck resources tho :/ I''m sure you guys will get that figured out in a future patch tho!

[paper portal]

GG @low meadow, you just advanced to level 2!