URGENT: Extra usage balance not applied / Quota stuck at 0% (Bug Report)

[tender heron]

Hello @knotty niche, thank you for reporting this, I will notify the team about this so they can analyze what happened

Update your version of Windsurf and try again

[knotty niche]

Hi @tender heron Edal, thank you for the quick response!
I deleted my original message because I realized that posting billing and account issues here violates the forum guidelines (and my email address was visible).
I have already sent an email to [e-mail] with the details.
Thanks again for your help!

[tropic solstice]

Hi, @tender heron same for me, can't login windsurf even thoug have 24$ extra balance

[tender heron]

What type of account do you have?