#Permission denied: Your request was blocked by our content policy. Please remove sensitive or unsafe

1 messages · Page 1 of 1 (latest)

nocturne kelp
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The account suddenly encountered this exception. Permission denied: Your request was blocked by our content policy. Please remove sensitive or unsafe content from your prompt, memories, and other settings and try again. (error ID: e9f3bd5aee56447aaf950394c9ee51fb)
I have deleted everything as required and created a new project, but no matter what I do now, this error occurs, so much so that I can't even use codemaps.

rough topaz
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Hi @nocturne kelp, does this happen if you open a new conversation again? With all the models?

nocturne kelp
# rough topaz Hi <@1340951953118597142>, does this happen if you open a new conversation again...

Is there a way to apply for a refund? My Pro subscription just renewed automatically again, but it still doesn’t work — the same problem persists. I’ve tried uninstalling and reinstalling it on a new computer, but it still won’t function properly. Can I get a refund for the newly renewed 500 credit? I suspect it’s an issue with my account, because a newly registered account works fine. I would like a full refund for the unused 500 credit, and then I will subscribe again on the new account.