Hello, when will this issue be fixed? | Windsurf | Page 1

hot chasm Nov 13, 2025, 2:33 PM

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Which model is this happening with?

wheat plaza Nov 13, 2025, 2:34 PM

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Claude Sonne 4.5
Claude Sonne 4.5 (Thinking)

hot chasm Nov 13, 2025, 2:35 PM

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What type of account do you have?

wheat plaza Nov 13, 2025, 2:36 PM

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I have a Pro account

hot chasm Nov 13, 2025, 2:38 PM

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wheat plaza I have a Pro account

Could you share the email linked to the account, please? I’m going to send it to the team so they can analyze what happened. In the meantime, please try other models, and sorry for the inconvenience.

wheat plaza Nov 13, 2025, 2:45 PM

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For privacy reasons, I am not able to share my account details. Furthermore, this issue is not isolated to me multiple users are experiencing the same problem. Requesting individual email addresses is not an effective or scalable approach; a more structured resolution process is needed. We are active Windsurf users, operating as a team on a major project, and recurring issues of this nature compel us to consider alternative platforms. We will be monitoring the situation throughout the day and expect a concrete resolution. Thank you, and have a productive day.

hot chasm Nov 13, 2025, 2:48 PM

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I understand. The team is already aware of the issue and is working on a fix. In the meantime, the only temporary workaround is to use other available models until the problem is resolved. Thank you for your patience

#Hello, when will this issue be fixed?