#.adg instrument racks I got but no matter how I try load them in I get "This preset cannot be loaded

1 messages · Page 1 of 1 (latest)

woven vine
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Im on Ableton 12 Suite, and the .adg files are for the same version, i have had the same issues with .adg files before too. Please Help!

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<@&1021368943572697188> hey any help would rlly be appreciated, really stuck with this

runic saddle
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@woven vine please do not tag the moderators

woven vine
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ah srry about that

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havent found a solution to this anywhere

runic saddle
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Also, giving more information would be useful. Which .adg is this? Where did you get it?

woven vine
runic saddle
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Then I'd suggest getting in touch with who's selling those presets

woven vine
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however this issue applies to all .adg files that are not stock

runic saddle
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We don't provide support for third-party files or presets

woven vine
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and these specific ones have been purchased many times with great reviews

woven vine
woven vine
surreal rock
woven vine
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12 suite

surreal rock
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cool, wht's the name of the third party place you got these from? (just so I can start troubleshooting with you)

woven vine
surreal rock
woven vine
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that’s the guy who sells it

surreal rock
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it looks like he sends 2 versions of the plugin, one for ableton 11 and one for ableton 12

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quickly double check you're using the Live 12 version

woven vine
surreal rock
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oh I mean of the plugin

woven vine
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oh yes i am

surreal rock
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ok cool, next thing is to check you've got all the packs installed that he might be using in his plugins

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any chance you could drag one of the .adg files onto here so I can have a look?

gilded shell
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Open one of the .adg files in a text editor.

First line after the standard XML header will tell you what minimum version of Ableton Live is required to run, for example:

woven vine
surreal rock
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ok I dragged it into my ableton and it worked straight away, so I think it might be that you're missing some Packs

gilded shell
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Need to be running Live ≥12.1.10

woven vine
# gilded shell

i know i have 12, how do i check its specifcally that version?

gilded shell
surreal rock
woven vine
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that would explain it i have 12.0.25

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thank you for the help guys thats been driving me mad lol

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on that note, if i now upgrade to the newer version and download that, will my templates as well as my plugins folders and sounds folders all remain?

gilded shell
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Yep

woven vine
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perfect ty for ur help rlly appreciate it!