#Data not loading on dashboard
20 messages · Page 1 of 1 (latest)
Is it possible this has been happening all week, or is it just today?
just today
like just now
was working fine ~30 min ago
Data not loading on dashboard
Taking a look. Is this knowing-emu-505?
yes but also happening on dev
mellow-elephant-424
works now, had to log out and in weirdly
oh wait it hanged again
I was going to suggest a couple things to help debug
- Cmd-shift-R
- Pop open the browser console and see if any suspicious messages are there
WS just connected and disconnected a bunch but should be okay. maybe the connection is spotty
Could we ask for some websocket traffic info? This would be a screenshot of this section
Also curious how much the websocket is disconnecting
(you can DM, might be secret info in here)
@mint sand this sounds like it might be a poor connection, if your connection improves and so does this please let us know
yep I think the connection was spotty, had a lot of sourceindex not found errs and had trouble connecting and disconnecting
should be all good now and will update if it comes up again